Customer Ratings & Reviews
- Model:
- 910-004790
- SKU:
- 5592421
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the M720 Triathlon Wireless Optical Mouse, highlighting its ease of use, Bluetooth connectivity, and ergonomic design. The mouse's size is appreciated by those with larger hands, and the battery life and infinity-style scroll wheel are also well-received. While some users feel the mouse could be heavier, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Perfor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs very well. I would recommend this to anyone.
I would recommend this to a friendGreat mouse but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse but it’s not for gaming. I like the design.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to connect and works as described.
I would recommend this to a friendFreezes up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse freezes at times. Was going to return it,but decided to keep.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear your Logitech M720 mouse freezes at times. We understand how disruptive that can be during use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Its just OK, I don't recommend for gamming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use it for gaming, you definitely need to use 2 receivers, one for the KB (if wireless Logitech as well) and a separate one for the mouse. Logitech allows you to pair multiple devices on one usb receiver but the performance is awful.
No, I would not recommend this to a friendNot great for gaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse but not so good for gaming. button placement on the lower left is easy to press accidently and pause or kick you out of play.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the M720 Triathlon mouse. We appreciate your feedback regarding its suitability for gaming and the accidental button presses you've experienced. We're sorry it's not ideal for your gaming needs and that the button placement is causing issues.
Preowned mouse was not usable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the mouse. The scroll wheel was wobbly, and doesn’t stop scrolling when it should be. Small movement of the mouse causes the wheel to scroll webpage on its own!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse but it’s not for gaming.. :)
I would recommend this to a friendNo longer works in 18 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August 2019. continue to have issues. Mouse will shut down after a short time of inactivity. Also the mouse will lose power and I need to remove the battery. The battery is fine, but need the mouse to drain residual power. After I replace the battery, it will work. Well, now it no longer works. The battery is replaced, it will light up then shut off. For the money and the brand name of Logitech, this mouse should not have problems in 18 months
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there John, I'm sorry to hear that you've been having some issues with your M720 mouse. It sounds to me like the battery is having some problems with being seated properly. If the battery is fine but he mouse is losing power, it's probably not properly touching both connections inside the mouse. I would recommend tweaking with how the battery is seated inside the mouse, and if you're still having problems after that, I would recommend contacting our support site for further assistance.
Left click problem less than 1 year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adter 10 months , left click faced some problem. Specially on drag and drop . Its frustrating.
No, I would not recommend this to a friendOk, but not for games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only paid 49.99 and I should have spent a little more, not a bad mouse, just not a good gaming set up. Next time I will get a gaming mouse, not one that looks like one.
No, I would not recommend this to a friendDon't buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second mouse i have owned and it stopped working right after the warranty ended. I will never buy this mouse again. Stay away. It will fail after a year. Youve benn warned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.
- Pros mentioned:Ergonomics
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse works real well for me as I have twisted and arthiritic fingers and thumbs . This mouse is real good and allows me to use my computer for a longer period of time.
I would recommend this to a friend - Pros mentioned:Ergonomics
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ergonomics, nice click response. I like the software and customization of buttons.
I would recommend this to a friend Pairing is beyond unpredictable and frustrating.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a month ago. Trying to pair it with my Macbook Pro initially took hours. My Macbook software is completely up to date. I've never had an issue pairing any other device with my laptop. To this day, it's still completely unpredictable and difficult to pair. The mouse shows up under bluetooth devices, I click on "connect" and it flashes very quickly, repeatedly between "connect" and "not connected" but will only connect once in awhile. I try removing it, turning bluetooth and the mouse on and off, etc. Then it disconnects overnight or after being idle for a couple of hours and I have to start the whole process again. A month later I still have to reconnect it pretty much daily and it takes a long time - there is no rhyme or reason as to how to get it to work. I've spent over 15 minutes on it so far this morning and it still won't connect. I called Logitech a few times at the beginning and they had no advice. Finally one agent said it must be defective and I should return it and get a new one. I returned it and the same thing happened with the replacement. I called Logitech again and another agent told me that the "new-in-package" replacement that I bought at Best Buy may be a "refurbished" one and that's why IT doesn't work!? Super frustrating and waste of time. It's very nice when it works, but those times are few and far in-between.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Beebalm, thank you for your feedback! For support with M720, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.
- Pros mentioned:Ease of use
Perfect Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this mouse. It fits perfectly to my hand and the Bluetooth setup is a breeze.
I would recommend this to a friend good for 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech used to be a great brand making quality products. My most recent purchases of Logitech mice would start off great but would end with utter frustration. This particular mouse lasted 6 months. Throughout the last couple of months the left click just completely broke down the way most Logitech mouses in my experience have. This will drive you crazy if you have to hightlight/copy over data and the left click gives out while dragging. It was used for work with spreadsheets so nothing crazy. It was a good mouse while it worked!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi HelloBB, thank you for your feedback! The M720 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse - Will, Logitech.
New mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection OK but difficult to pair if connection is lost.
No, I would not recommend this to a friendTriathlon Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good mouse. Scrolling is not optimal, and hard to get used to.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the experience. Your input helps us improve our products and services. Thanks for bringing this to our attention.
Decent mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent mouse; although I had to get it replaced cause the track wheel broke.
I would recommend this to a friend