Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 5592421
Customer reviews
Rating 4.7 out of 5 stars with 3786 reviews
(3,786 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the M720 Triathlon Wireless Optical Mouse, particularly its ease of use and Bluetooth connectivity. Many appreciate the ergonomic design, suitable size, and impressive battery life. While some users feel the mouse could be heavier, the general consensus highlights its responsiveness and multi-device functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does NOT work with MacBook Pro 2010 w/Sierra 10.12
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working via bluetooth with my MacBook Pro 2010 machine running latest and just prior versions of Sierra OS. Gonna take it back. Got it mainly because one of three USBs have stopped working due to spilled milk and needed at least two USBs for high volume photo work. Apparently Apple and Logitech are bumping heads on trying to get this mouse to work properly with MacBooks still...so sad...great form factor for this big handed guy...
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Design Decisions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this M720 mouse. It is more comfortable to hold than the Logitech M585 (which I also own), and it allows me to toggle between 3 devices (the M585 only toggles between 2 devices). But, the folks at Logitech messed up in the "user experience" department. For example, with the M585 mouse, no matter which device I am connected to, the toggle button will ALWAYS connect me to the other device. But, with the M720 mouse, clicking the toggle button once merely displays the light indicator to let me know which device I am connected to. I have to click the toggle button AGAIN to get connected to the 2nd device, then click it again to get connected to the 3rd device. So, it is two clicks to switch from device #1 to device #2, and it is three clicks to switch from device #1 to device #3. Got it. No problem. I can remember that. But, if I took too long to toggle all the way, then the 3rd click merely displays the indicator light again, and thus requires a 4th click to switch from device #1 to device #3. If the engineers at Logitech could just make the mouse immediately connect to the next device without first needing to display which device I am currently connected to, then this M720 would be my absolute favorite mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi hellomynameistim, thank you for your feedback! Pair your mouse with 3 computers, then switch seamlessly between them at a touch of the button conveniently positioned under your thumb. The 3 illuminated numbers always let you know to which device you're connected. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.
Rated 1 out of 5 stars
Does not work at all with my MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a MacBook Pro. I could not get the Bluetooth to work at all. The dongle worked, but in an extremely jerky manner. There was always a lag and then rapid movement. Then nothing. Then a lag. Then rapid, jerky movement. Impossible to use to edit text. Complete waste of money. I bought the wired version and it works great.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Wolfie, I'm sorry to hear your M720 wasn't connecting to your MacBook. I would recommend checking to see if your Macbook has any updates that need to be installed, as that can sometimes interfere with other devices being able to connect. In addition, if possible, make sure the USB dongle is fully and properly connected to the computer, and possibly try using a different USB port if you can. Finally, make sure the batteries are fully and properly seated inside the mouse, as this can also cause connectivity issues.
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them and bought a razor. Quality was very poor. Tracking was okay, but the scroll wheel on the one I bought was extremely loose, and didn't work most of the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 3 out of 5 stars
ok but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a button on he side that makes my screens wig out. I use this mouse for work and all I really needed was a two button and wheel mouse. This is a bit more then that.
I would recommend this to a friendRated 3 out of 5 stars
Slow in response
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked fine and was very slow in response after couple of days. Returned and exchanged to new model
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your M720 mouse. If this problem arises again, I would recommend making sure the USB is inserted fully (or possibly try a new USB port) and insert fresh batteries.
Rated 3 out of 5 stars
Grip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t really what I expect but for the price and the grip it’s worth it
No, I would not recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth lags and does not always register my movements. The scroll wheel also lags. This is the first Logitech product that I have not loved but it is ok.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's a little odd to work with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just has a lot of nuances you have to learn that make it hard to work with. Ive had it for a couple of weeks and there's just too much going on with it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice product but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recently cannot turn it off because it lost the settings. when turn it on every time I click the left bottom the task windows appear.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the mouse for the size more than the features. It was uncomfortable and too jerky.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Logitech Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for a long time for a mouse able to work on more than 2 devices at the same time, using apps with connectivity delay, etc. Finally Logitech made it.
I would recommend this to a friendRated 1 out of 5 stars
this mouse is glitchy on MacOs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my Mac and it just glitches, the cursor is so laggy when moving it can't go in a straight line without lagging and jittering. it just doesn't work well with macOs at all, I have seen other people say the same thing!! I haven't used it on windows but im just speaking for macOs
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! We apologize for the frustrating experience you've had with the Logitech M720 Triathlon wireless mouse on your Mac. Laggy cursor movement and jittering can be incredibly disruptive. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 2 out of 5 stars
Complete rubbish on Mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working well on my 2016 MacBook Pro or 2021 MacBook Pro. Randomly skipping cursor when using. Since it's not 100% reproducable I can't do warranty stuff. On Windows it is working. On Mac, I tried both radio and bluetooth modes, same result. Don't buy it if you have Mac
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Botond,
I am sorry that the M720 did not perform as you expected. I will make a note of your product insight and pass it on. Logitech values your product input. - Leo from Logitech
Rated 3 out of 5 stars
Great Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this mouse for my mom and she loves it. Would recommend.
I would recommend this to a friendRated 3 out of 5 stars
This is what you expect from a $15 mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to return this item. It won’t track on my high gloss painted desk.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent Travel Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse but a little bit too small for me. Recommended for travel use only.
I would recommend this to a friendRated 2 out of 5 stars
Issue with scroll wheel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll wheel is occasionally unresponsive to input, had to return it after 1-2 hours of use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse speed. The tutorial when first plugged into my laptop was extremely helpful and I was able to customize with no problem.
I would recommend this to a friendRated 2 out of 5 stars
Excellent mouse, poor life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two stars only because the functionality is excellent. just over a year now and the left button is going bad especially when using drag. The selection would break and I would end up dragging or selecting something else entirely. this is getting annoying day by day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Ashiq! I'm sorry to hear about your experience with the M720 mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The M720 has a 1-year limited hardware warranty. Thank you so much for the feedback on the drag feature! I will be passing this along. - Maggie from Logitech