Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 5592421
Customer reviews
Rating 4.7 out of 5 stars with 3819 reviews
(3,819 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the M720 Triathlon Wireless Optical Mouse, highlighting its ease of use, Bluetooth connectivity, and ergonomic design. The mouse's size is appreciated by those with larger hands, and the battery life and infinity-style scroll wheel are also well-received. While some users feel the mouse could be heavier, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them and bought a razor. Quality was very poor. Tracking was okay, but the scroll wheel on the one I bought was extremely loose, and didn't work most of the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 3 out of 5 stars
It's a little odd to work with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just has a lot of nuances you have to learn that make it hard to work with. Ive had it for a couple of weeks and there's just too much going on with it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice product but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recently cannot turn it off because it lost the settings. when turn it on every time I click the left bottom the task windows appear.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the mouse for the size more than the features. It was uncomfortable and too jerky.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Logitech Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for a long time for a mouse able to work on more than 2 devices at the same time, using apps with connectivity delay, etc. Finally Logitech made it.
I would recommend this to a friendRated 2 out of 5 stars
Complete rubbish on Mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working well on my 2016 MacBook Pro or 2021 MacBook Pro. Randomly skipping cursor when using. Since it's not 100% reproducable I can't do warranty stuff. On Windows it is working. On Mac, I tried both radio and bluetooth modes, same result. Don't buy it if you have Mac
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Botond,
I am sorry that the M720 did not perform as you expected. I will make a note of your product insight and pass it on. Logitech values your product input. - Leo from Logitech
Rated 3 out of 5 stars
Great Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this mouse for my mom and she loves it. Would recommend.
I would recommend this to a friendRated 3 out of 5 stars
This is what you expect from a $15 mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to return this item. It won’t track on my high gloss painted desk.
No, I would not recommend this to a friendRated 2 out of 5 stars
Issue with scroll wheel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll wheel is occasionally unresponsive to input, had to return it after 1-2 hours of use.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent Travel Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse but a little bit too small for me. Recommended for travel use only.
I would recommend this to a friendRated 1 out of 5 stars
this mouse is glitchy on MacOs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my Mac and it just glitches, the cursor is so laggy when moving it can't go in a straight line without lagging and jittering. it just doesn't work well with macOs at all, I have seen other people say the same thing!! I haven't used it on windows but im just speaking for macOs
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! We apologize for the frustrating experience you've had with the Logitech M720 Triathlon wireless mouse on your Mac. Laggy cursor movement and jittering can be incredibly disruptive. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse speed. The tutorial when first plugged into my laptop was extremely helpful and I was able to customize with no problem.
I would recommend this to a friendRated 3 out of 5 stars
good concept but eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the flow is a nice concept but it does not work smoothly and i found myself swtiching back to the marathon
No, I would not recommend this to a friendRated 2 out of 5 stars
Excellent mouse, poor life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two stars only because the functionality is excellent. just over a year now and the left button is going bad especially when using drag. The selection would break and I would end up dragging or selecting something else entirely. this is getting annoying day by day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Ashiq! I'm sorry to hear about your experience with the M720 mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The M720 has a 1-year limited hardware warranty. Thank you so much for the feedback on the drag feature! I will be passing this along. - Maggie from Logitech
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay mouse for the price, You get what you paid for, thankfully have faced no problems !
No, I would not recommend this to a friendRated 2 out of 5 stars
Scroll wheel too sensitive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you move the mouse too fast it will spin the scroll wheel and move your webpage or cursor or affect your video game. the wheel is heavy and can spin for many seconds before stopping, so heavy wheel plus slick bearings means it moves when you move the mouse. i wouldn’t have bought this mouse if i knew this ahead of time
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a few months. Logitech replaced it; not working again - too bad it's after best buy return period. Waste of time and money
No, I would not recommend this to a friendRated 3 out of 5 stars
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too large for a my small hand. Wound up giving it to my husband.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good while it lasted
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after almost a year. Suddenly the left click just stopped working
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear your M720 stopped working after nearly a year, especially with the left click giving out. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Rated 1 out of 5 stars
Won’t connect to Mac products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is well made but couldn’t get it to connect to my MacBook via Bluetooth. Should work with Window computers. Would recommend, but not for Apple Products.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your M720. For Mac we recommend downloading our Logitech Control Center software: https://support.logi.com/hc/en-us/articles/360025297833
You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393