Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 5592421
Customer reviews
Rating 4.7 out of 5 stars with 3827 reviews
(3,827 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the M720 Triathlon Wireless Optical Mouse, highlighting its ease of use, Bluetooth connectivity, and ergonomic design. The mouse's size is appreciated by those with larger hands, and the battery life and infinity-style scroll wheel are also well-received. While some users feel the mouse could be heavier, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Substand equipment that works for 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always I read the reviews before I purchase. I always check the websites reviews before I purchase a product. This came highly recommended. Less than six months later it’s not working, so thrilled. I don’t know what has happened to logitech.large i used to love their products. They lasted forever and ever, but lately if you can get them to work for three months you are lucky. They are worthless pieces of junk.So sad and to see a great company merchandise standard substandard equipment Purchase a cheap mouse and you will probably be happier.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for taking the time to write this review. I am sorry that you have experienced a problem with the M720 mouse, I would like to assist. This mouse can connect to up to 3 devices via Bluetooth or USB. I have attached a link to the “getting started” support page for the M720 for your reference. Here you can find product guides, software downloads and further assistance if you are still experiencing this issue.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse
Rated 5 out of 5 stars
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||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Qqqqqqqqqhduhfucdcrbucrbuvrubbcrubucribrcbircbceiecbi
I would recommend this to a friendRated 1 out of 5 stars
Stops working when computer is on sleep mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse stops working and have to use the old mouse to get the screen to come on again. After that, can use the new mouse to navigate. I just bought a wired mouse and plan to plug it in to use instead of the wireless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's not the ideal outcome and we apologize for any inconvenience. Have tried changing the mode of connection? If not try that and check if that helps. If the issue persists, we recommend you to get in touch with Logi support team and check for the best possible option in this case.
Rated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps blinking out I have tried new batteries I have downloaded Drivers, no matter what I do, I can not get it to connect and work correctly. Tried on my laptop and my work laptop. I say it is a piece of junk
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like an issue and we're sorry for the troublesome experience. Reach out to Logi support and the team will definitely see what best can be done.
Rated 2 out of 5 stars
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse was in package. I should have tried it out first. My arthritic thumb kept clicking on a different server.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Allthumbs,
I am sorry that you are dissatisfied with your new M720 mouse. I suggest you try Logitech's ERGO collection, which promotes better postures and offers better comfort levels. Logitech appreciates your product review. - Leo from Logitech
Rated 4 out of 5 stars
It's a wireless mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless mouse, bluetooth or RF, nice hiding place for RF receiver in battery compartment
I would recommend this to a friendRated 4 out of 5 stars
Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works great and not sure how I can go wrong with this purchase. Strictly for work.
I would recommend this to a friend- Pros mentioned:Bluetooth, Size
Rated 5 out of 5 stars
Using with Galaxy Tab S8+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is amazing! I'm using this mouse with my Galaxy Tab S8+. It paired easily. The left and right mouse buttons worked right away. Was able to set the scroll wheel button as my "home" button so I can easily go to my home screen. The back and foward buttons work perfectly on the web browser. I wasn't able to get the additional thumb button to work on my tablet but that seems to be an Android/software limitation rather than any issue of the mouse. The hyper scroll wheel is AMAZING and I can't see myself going back to a mouse that doesn't have it now. The tracking is pretty flawless/no issues there. The switches have a nice clicky sound too them but not too loud. Just satisfying. The shape is really nice and is a good size for my medium sized hands. I have only used the mouse with bluetooth so far and haven't tried the included USB attachment. Bluetooth has worked great and connects quickly. Love the mouse for the price. I'd be stunned if there were a beter mouse than this one at this price point or even within 30 dollars. (Paid $35).
I would recommend this to a friend Rated 1 out of 5 stars
Scrolling function is horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inlike that it can seitch between multiple devices but the scrolling function is just horrible, possibly defective. The page keeps moving when you stop scrolling, the page jumps up to another location and even if the mouse is held mid-air its still scrolling.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Click stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Click stopped working soon. It sometimes does double click, sometimes not even a single click
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the click function on this mouse stopped working for you. Lets see if we cant get this fixed for you! This mouse does come with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps resolve your issues. Have a wonderful day!
-Danielle from Logitech
Rated 2 out of 5 stars
Batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT seems like she is constantly changing the batteries in this mouse.Where the mouse I use has had the same batteries changed maybe once and 100 times more use than this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Started off good but features died
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months or so features stopped working that would allowing me toggle between computers. I spent countless hours with tech support to no avail. Advanced tech support called me back after several weeks worked with me another 4 or 5 hours only to send me and email saying so sorry didnt even iff to replace the device.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Meek,
I am sorry that the M720 is not working as expected. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated with the way this mouse works. Settings on side of it are too sensitive.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chuckf,
I am sorry that the M720 is not meeting your expectations. Logitech appreciates your product review. - Leo from Logitech
Rated 4 out of 5 stars
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works good. Use it with home desktop and work laptop. Love that you can change the wheel to free spin for those large spreadsheets.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Solid Mouse (subpar gaming mouse)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid mouse to use in general, but I would not recommend using it for video games
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He loves his new mouse, and it’s not as noisy as the old one.
I would recommend this to a friendRated 1 out of 5 stars
The Lag Was Ridiculous.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth device had such a lag. Not only did you have to move it around for about 10 seconds each time you wanted to use it if you weren't just actively using it that very second, but you wouldn't see your mouse pointer, and you wouldn't notice that you clicked on anything, until about 5 seconds after you had. I returned it after a frustrating 3 weeks of owning it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi EducatedShopper, So sorry to hear about the lag issues you had with the M720 Triathlon Wireless Mouse. Hope this hasn't dissuaded you from choosing Logitech in the future. Sometimes there are firmware updates that are needed due to the changing nature of operating systems and Logitech is constantly working on updating their products accordingly to help keep them running as they should. The firmware update tool can be found on Logitech's product support website, www.logitech.com/support. Thank you again for choosing Logitech and hope you will choose us again.
Rated 5 out of 5 stars
It Fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the shape it fits comfortably and it glides.
I would recommend this to a friendRated 1 out of 5 stars
Slow response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse shuts off when left unmoved momentarily, and it takes longer than practical to start back up. Even when filling out a form online, by the time I am done typing my name, I have to move the mouse back and forth a few times for it to respond. Very annoying.
No, I would not recommend this to a friendRated 2 out of 5 stars
problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the mouse but it was problematic, specifically, scrolling when I didn't want it to. I returned the mouse.
No, I would not recommend this to a friend