Customer Ratings & Reviews
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- Model:
- 920-013510
- SKU:
- 6626268
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the MK250 keyboard and mouse combo's quick and easy connectivity and overall performance. Many appreciate the satisfying typing experience, minimal noise level, and convenient size, especially for those with limited space. However, some customers have reported issues with key depth, including keys sticking and phantom key presses.
This summary was generated by AI based on customer reviews.
Functional but shallow keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It performed as specified, but it wasn't a great fit for me. The keys were too shallow, which made typing too difficult. It wasn't possible to determine the key depth by the photos on the website. I returned it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry the Logitech MK250 didn’t meet your typing comfort needs. We appreciate your feedback and will work to provide clearer product details to help future customers.
Gokula
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift………………………………………………………………………………………………………..
I would recommend this to a friendBrand response from Logitech
Posted .That's wonderful to hear! We are so glad that the Logitech MK250 Keyboard and Mouse Combo turned out to be the "Best gift. Thank you for letting us know how much you appreciate the product!
It was good while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was working properly for about 3 months or so by it crapped out. The keys started sticking and there was phantom key presses. I uninstalled and reinstalled it worked of for a couple days then started back up. Its a nice looking keyboard and mouse but if you use it everyday, 50-80 hrs a week this is not for you. I purchases 2 and the second one also is starting to crap out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We're really sorry to hear about the issues you've run into—especially when you're relying on it for such heavy daily use. That kind of performance drop is definitely not what we want for you.
We’d love to help get this sorted. Please reach out to our social care team at **socialcare@logitech.com** and include the following:
- Name
- Email Address
- Country
- Product Name
- Brief description of issue
We’re here to support you and appreciate your honest feedback.
Keys stick and also don't type :( DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this keyboard and don't shop at Best Buy. This keyboard is not work for me a month after I bought it and Best Buy will not let me EXCHANGE IT. I'm not even asking for a refund I just want to exchange it for a keyboard that WORKS. I am beyond disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that the Logitech - MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com
Best Buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my jeyboard and mouse on October 28, 2025 and on November 17, 2025 the knob on my mouse stopped working. I called Best buy to speak to someone about it but was told I only had 15 days to return it and since it had already passed, there was nothing they can do about it, especially since I didn't buy a warranty for it. I will never buy anything for Best Buy ever again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're really sorry to hear about your experience with the Logitech - PRO Flight X56 Rhino. That's not what we aim for. We'll also share this feedback with our team to help us improve.
No usb stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No usb stick Bluetooth only, this is dumb !!!!!!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused. Thank you for your feedback regarding the Logitech MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo and the absence of a USB stick. We’ll take this into account to improve product design and customer satisfaction.
Logitech wireless keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 4 hrs to try to hook up to Bluetooth, returned it, bought a different Logitech wireless key board, connected immediately
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. I’m sorry to hear that connecting your first keyboard took so much time and effort, but I’m glad to know the new Logitech wireless keyboard connected right away and worked smoothly. It’s great that you were able to find a solution quickly!