Customer Ratings & Reviews

Hello, Keyboard! I'm sorry to hear about your experience with the MK270 combo! I would recommend downloading our Firware Update Tool here https://support.logi.com/hc/en-us/articles/360024703674-Download-Wireless-Combo-MK270 to see if your combo needs an update. Thank you so much for the feedback on the performance of your MK270 combo! I will be passing this along. - Maggie from Logitech

Hi Matt,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

Hello, Memory! I'm sorry to hear that the MK270 wasn't the right fit for you. Thank you so much for this feedback and for leaving this review! I will be passing this information along. - Maggie from Logitech

We apologize for the difficulty you encountered in setting up the Logitech MK270 keyboard and mouse combo. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:

Hi! Sorry to see you're having connectivity related issues with your MK270. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024158874.

Hi! Sorry to see you're having hardware related issues with your MK270. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024158874.

Hello, sorry to hear that you are unsatisfied with your MK270 Wireless Keyboard and Mouse. We are always looking for ways to improve our products, so we appreciate your review. Here are some tips to troubleshoot: 1) Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2)Move the keyboard closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay.
3)Keep other electrical wireless devices away from the USB receiver to avoid interferences.
4)Unpair/repair or disconnect/reconnect hardware.
If you have a Unifying receiver, identified by this logo, Unifying Logo see Unpair a mouse or keyboard from the Unifying receiver.
If your receiver is non-Unifying, it cannot be unpaired. However, if you have a replacement receiver, you can use the Connection Utility software to perform the pairing.
5)Upgrade the firmware for your device if available.
Windows only — check if there are any Windows updates running in the background that may cause the delay.
Mac only — check if there are any background updates that may cause the delay.
Try on a different computer.






If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

Hi TAggy,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions: Before you clean your device: Unplug it from your computer and make sure it’s turned off. Remove the batteries. Keep liquids away from your device, and don’t use solvents or abrasives. Use compressed air to remove any loose debris and dust between the keys. To clean the keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys. If you need further assistance, please contact Logitech support on the website. LaShonda from Logitech

Hello, Very sorry to hear about the issues you're having with the keyboard for the MK270. It sounds like you may have some connection issues between the receiver and the keyboard. This can be caused by RF (Radio Frequency) interference from other wireless devices which may be too close to the receiver. If you have the USB receiver plugged in the back of a desktop tower that could be causing a weak or intermittent signal. Try plugging the receiver into another USB port preferably not a USB 3.0 one or one on a USB Hub or docking station. Hope you found this helpful, but if that didn't solve the issue, the MK270 does have a 3-year limited warranty. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. Thank you for being a Logitech customer. - Richard from Logitech

Hi PCnut, Very sorry for the misinformation that was listed on Logitech's website regarding the MK270's USB receiver. Thanks to your call out, it was corrected to reflect the proper information. The MK270 uses the Nano receiver which pairs both devices of the MK270 and won't pair with the Unifying receiver that came with your M570 trackball. Again, very sorry for the inconvenience this caused. Best regards, Richard from Logitech

Hi tydmink, thank you for your feedback! The MK270 is a simple mouse and keyboard combo. Here is the MK270 support page: https://support.logi.com/hc/en-us/articles/360024158874--Getting-Started-Wireless-Combo-MK270 - Here is a firmware update: https://support.logi.com/hc/en-us/articles/360024703674--Downloads-Wireless-Combo-MK270 - Will, Logitech.

Hello PianoJoe,
I am sorry that the MK270 is not working as expected. Try downloading the SetPoint app to sink your device and update the firmware. If you keep experiencing connectivity issues after using the SetPoint app, please contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech

Hello Kmf1210,
Thank you for choosing Logitech and for taking the time to review the MK270 Mouse and Keyboard combo. I am sorry that you have had issues with the mouse being “spastic” and that the “batteries don’t last long”; I would like to help.If you have not already done so, please download the Logitech “SetPoint” and “Options” software for customization and updates. It seems like you may be experiencing a connectivity issue, I recommend downloading the “Connection Utility” software, which will allow you to reestablish the connection of the mouse and keyboard to the USB Nano receiver. These downloads, product guides and further support are available on the Logitech website. I have attached a link to the “Getting Started” support page for your MK270. For further support. Please visit the Logitech website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158874--Getting-Started-Wireless-Combo-MK270