Customer Ratings & Reviews
- Model:
- 920-004536
- |
- SKU:
- 11132183
Customer reviews
Rating 4.6 out of 5 stars with 10056 reviews
(10,056 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the product's ease of use, keyboard quality, and wireless functionality. Many also appreciate its excellent price and long battery life, noting its convenient size. The only minor concern raised by a small number of users is occasional lag.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disspaointed in the quality of the mouse wheel.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard/mouse worked adequately for two months, and then the wheel on the mouse started to wear out. We know this was an inexpensive set, but expected the components would last longer than two-and-a-half months.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello karenw! I'm sorry to hear your MK270 mouse's scroll wheel is already wearing out! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK270 has a 3-year limited hardware warranty. Thank you for the feedback! I will pass this along. - Maggie from Logitech
Rated 1 out of 5 stars
Terrible connectivity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just awful, mouse is ok but never ever buy a wireless keyboard , it has huge lag and at times does not work at all. I threw away the box it came in due to COVID scare and now I cannot return it. Going to buy a wired keyboard.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi S3anil, sorry to hear about the lag with your keyboard! If you have not already, you may want to try the included nano receiver on another USB port on your PC. Sometimes updating the USB drivers will also fix issues like this. If you still need additional support you can always contact us directly on our support page for the MK270 https://support.logi.com/hc/en-us/articles/360024158874
Rated 1 out of 5 stars
You never sent the order.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately you didn’t charge my card. This purchase was supposed to be based on the matching of a competitors price. Ended up having to buy from the competitor at a higher than expected price. I’ve learned my lesson with Best Buy.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about your experience with trying to purchase our keyboard at Best Buy. Our customers are always a huge priority for us, Hope you are enjoying your new MK270 keyboard. We would love to hear what you like most about it! Have a great day.
Rated 1 out of 5 stars
Bad design, poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic, and you have to have the specific dongle to use it, which i didnt realize at the time and accidently threw it away because it wasn't inside the keyboard like most usb dongles are. Don't buy.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi ScalperManBotterGuy, thank you for your feedback! We make a wide variety of mice and keyboards to best suite your needs. For other options, please refer to: https://www.bestbuy.com/site/computer-accessories/mice-keyboards/abcat0513000.c?id=abcat0513000&qp=brand_facet%3DBrand~Logitech%5Ecategory_facet%3DKeyboard%20%26%20Mouse%20Combos~abcat0513005 - Will, Logitech.
Rated 2 out of 5 stars
It is about what you get for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a month or so, the letters on keyboard started to jam up.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Mouse didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the keyboard works just fine, the mouse was non functioning right out of the box. I tried many new batteries, but to no avail. So basically, based on other reviews, to receive half of what you paid for.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse did not work for you. It sounds like you may have received a defective unit. Luckily, this combo comes with a 3 year warranty so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening the keyboard and mouse, the USB key needed to make the mouse/keyboard work was NOT in the mouse where it's supposed to be therefore I cannot use either of the items. I will be exchanging the items tomorrow.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, the USB receiver is not always in the mouse. It is actually in the cardboard piece that holds the keyboard in place inside the box. Its a long cardboard piece. I hope this helps! Thank you for taking the time to write this review, we appreciate all the feedback.
Rated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the key board seems to go into a sleep mode and is unresponsive half the time. you have to wait and/or pound on the keys to my it activate again. Its more of a hassle than the price is worth. I should have not purchased the cheapest model, it is definitely not worth it.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
won't work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put in new batteries and it still doesn't work' And the last time I made a purchase from Best Buy, the manager told me no returns. I must have forgotten, otherwise I wouldn't have taken a chance on buying ANYTHING from this store.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
incomplete keyboard. Can’t return/Quarantine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box to use the keyboard, the usb stick was missing , I looked for it inside the box and inside the mouse over and over without success. I hope Best Buy will replace it when the quarantine is over.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Octavio, sorry to hear to about the missing USB receiver! You mentioned the packaging and mouse, but I want to make sure you checked in the battery compartment of the keyboard as well, some models house the USB receiver there instead of the mouse. If we can assist with your product in any way, we can always be reached on the Logitech support website.
-Jonathan from Logitech
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately you get what you pay for. It’s cheap for a reason. Just save your money and buy a set that WORKS.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your unpleasant experience with the product. This is not the experience we want you to have. We recommend that you contact Logitech support for further assistance in this case.
Rated 1 out of 5 stars
Need to return.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works fine but keyboard locks up. I have tried changing batteries and it still just stops working you have to shut it off and back on. Will have to return.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the keyboard is not working well for you. This combo comes with a 3 year warranty through Logitech, so let us replace that for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps!
-Danielle from Logitech
Rated 1 out of 5 stars
Lasted three months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted three months, the keyboard works fine but the wheel from the mouse works sometimes. I'm stuck with the keyboard now. no more Logitech for me.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Takes several seconds for keyboard to wake up. And, the mouse skips badly. Would not recommend and will never purchase again. Horrible product
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello MeTheGuy,
I am sorry that the MX Master 3 is not working as expected. Try downloading the Logitech Options+ app to update the firmware to the latest version. If the problem persists, contact Logitech's technical support for personalized assistance. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Poor packaging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. Logitech does not box their items very well and the wireless plug was damages. The keyboard worked sometimes. Very disappointed.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nooo,
I am sorry that the MK270 packing did meet your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Someone messed up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged and missing dongle. Returning this
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We apologize! Your Logitech - MK270 combo product seems missing the wireless adapter. To find it, check the battery compartment & box edges. If not there, contact the retailer for a replacement.
Rated 1 out of 5 stars
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The space bar doesn't work unless you press really hard on it. I plan on returning it as I am not happy with it. Guess you get what you pay for. Not recommending. Gonna try a different brand.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the space bar. You may have received a defective unit. Lets get it replaced for you! Please visit the support page for this item on Logitech.com to file a claim for a new one. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Check reviews from other websites
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is fine, keyboard drops keystrokes as soon as you're more than 1m (3ft) away. Check reviews at other retailers, they are far less positive and descibed how bad the keyboard is.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connection issues with the MK270. Please visit us for tech support so that we may resolve this issue for you. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
key board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space bar is not working and this is a recent purchase
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
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Rated 1 out of 5 stars
dislike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very poorly, gets very glitchy and mouse barely works
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –