Customer Ratings & Reviews

We apologize for the troublesome experience you had with the MK270 combo. We recommend that you contact Logi support in this case and they will walk you through all the available options, next steps, and best possible solutions.

Hi AndrewD, thank you for your feedback! The MK270 is backed by a 3-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024158874 - Will, Logitech.

Hi Taxguy, Very sorry to hear about the disappointment you're having with the MK270 Wireless Keyboard and it's wireless range. The range is up to 10-meters depending on the environmental and computing conditions. Other sources that use Radio Frequencies could also cause interference like Wireless Speakers, Computer power supplies, Monitors, Cell Phones, and Garage door openers. Also, if you have the keyboard on metal surfaces or if you have the USB receiver plugged into a USB Hub or other unsupported device such as a KVM switch, these can cause interruputions. You can find more reconnecting tips at this link from Logitech's product support website  https://support.logi.com/hc/en-us/articles/360025182814--FAQ-Wireless-Combo-MK270#stops. Hope that you found this helpful and are able to enjoy using your MK270. Thank you for choosing Logitech. - Richard from Logitech

Hello Nick, we are sorry to hear that you couldn't find the receiver that came with the MK270. A common mistake that happens with the MK270, is that people aren't aware that the USB receiver is in a slot inside the package. Not inside the mouse or keyboard. Often times, it is accidently thrown away or accidently dropped and not aware of it. We appreciate the feedback. If you can return and exchange it, please do. But if it's passed the return date, you can reach out to us on our Support page. I'll attach a link at the end of this message. We are so sorry this happened to you, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270

Hello, I am so sorry to hear the MK270 stopped functioning after a year. Lets get that fixed for you! This combo comes with a 3 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Have a great day!
-Danielle from Logitech

Very sorry to hear about the issue you had with the MK270 missing it's nano receiver. Hopefully you were able to exchange it and get one that has the receiver with it. In the future, if you happen to lose or misplace the receiver, you can always order it at Logitech's product support website. Here's a link: https://support.logi.com/hc/en-us/articles/360025412093--Spare-Parts-Wireless-Combo-MK270.
Hope this was helfpful.

Hello ShipLux,
Thank you for choosing Logitech and for taking the time to review the MK270 mouse and keyboard combo. We appreciate your feedback. For best experience, I recommend downloading the Logitech “SetPoint” software for customization and updates. Please feel welcome to visit the Logitech website for further assistance.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158874

Hello, Notworth! I'm sorry to hear about your experience with the MK270 combo! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK270 has a 3-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech

Hi Francis, we're sorry to see you're having some performance related issues with your MK270 Combo. You do have a 3 year limited warranty that can be used to have a replacement sent to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. Hope that helps.

Hello DJWHTMR, So sorry to hear that the MK270 didn't work for you. There may have been some steps in the setup that you might have missed like plugging in the USB receiver to a different USB port, switching on the keyboard and mouse, etc. If you do decide to choose another Logitech combo mouse and keyboard, I suggest going to the product page for the device to help with troubleshooting and setup. Thank you for choosing Logitech. - Richard from Logitech

Hello. Thank you for taking the time to write your review of the MK270 combo. I'm sorry to hear that your mouse and keyboard aren't working properly. Did you try to exchange it for another unit? Also, if you're using the keyboard and mouse with a desktop tower that is on the floor, try using an extension to bring the USB receiver to the desktop. For more FAQ and info, please check our support site: support.logi.com
-Charlton at Logitech

Hi Truth, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

Hi Badri,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. Your device is still under warranty. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech

Hi SSmith, thank you for your feedback! I am glad to hear the Geek Squad took care of you. - Will, Logitech.