Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
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**Top Row:**
- Esc
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Second Row:**
- 1 ! 2 @ 3 # 4 $ 5 % 6 ^ 7 & 8 * 9 ( 0 ) - _ + =
**Third Row:**
- Tab Q W E R T Y U I O P [ { ] } \
**Fourth Row:**
- Caps Lock A S D F G H J K L ; ' Enter
**Fifth Row:**
- Shift Z X C V B N M , . / Shift
**Function Keys:**
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Right Side:**
- Insert Home Page Up Delete End Page Down
**Bottom Row:**
- Ctrl Alt Spacebar Alt Ctrl
**Additional Keys:**
- Logi
- Scroll Lock
- Pause Break
---
This should match the layout of the keyboard in the image.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0ce0f170-380c-41e4-8d6a-fa0aadbd534c.jpg)
- Model:
- 920-013270
- SKU:
- 12327131
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers highly value the MK270 keyboard and mouse bundle for its ease of use, quality, and wireless capabilities. The affordable price point and long battery life are also appreciated. The compact size is another positive aspect for many users. However, a small number of users have reported experiencing some lag.
This summary was generated by AI based on customer reviews.
Gets the job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse/keyboard combo. Nothing fancy about it but it certainly gets the job done.
I would recommend this to a friendBattery hog…..
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it all was well however it Burns through batteries and I was getting intermittent connections which was directly related to power in the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mike! Sorry to hear you're having issues with your MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle battery life. Normally, this Bundle is built to have its keyboard last to 36-month on 2 AAA batteries, and 12-month on 1-AA battery for the mouse. A suggestion I could make is keeping the USB receiver as close to your peripherals as possible, so if connected to a desktop tower in example, to one of the USB ports at the front of the tower instead of the back. Also, make sure nothing cuts the signal between the peripherals and the USB receiver. Lastly, turning off the mouse and keyboard products when not in use will definitely help with battery life as well. - Mathieu form Logitech
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard and mouse are extremely laggy even when directly next to USB. Would not recommend.
No, I would not recommend this to a friendWorst Logitech experience ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would they hide the USB dongle in the box flap rather than in the slot inside the battery compartment of the mouse THAT'S MADE FOR IT??? I finally found it through a mention on Amazon. The mouse never worked, not once, even after changing the battery. And the keyboard was useless, skipping letters and repeating letters dozens of times, no matter how slowly or carefully I typed. Horrible! And it was even a struggle just to get it back in the box to return it, which is going to be a 10+ mile trip.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MarkW, So sorry to hear about the problems you had with the MK270 Wireless Keyboard and Mouse---your feedback is greatly appreciated. Here's a link to the product support page that has troubleshooting FAQs, Getting Started PDF guides, warranty information, and more: https://support.logi.com/hc/en-us/articles/360024158874. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Terrible Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these and only the keyboard worked. The mouse on both set would not work. When we took it back to return it, they advised many people had issues with this same product and ended up returning.
No, I would not recommend this to a friendKeyboard has horrible delays and hesitation.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for a few days, and it's already awful. It was great for the first couple of days, but now the keyboard is horrible. It has horrible hesitation after selecting the keys, and sometimes the characters don't even show up. I tried replacing the batteries and that didn't help either. I'll be bringing this back for something other than Logitech. It's a shame because I always had success with Logitech. On the bright side, the mouse works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello TCBL1007,
I am sorry that your new Logitech mouse and keyboard are giving you connectivity issues. Try updating the firmware with this link https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_3.0.258181_x64.exe. If that does not work, please reach out to the Logitech support team for personalized assistance https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&mID=8320. Logitech appreciates your product insight. - Leo from Logitech
Not worth the time and effort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a waste of money. The usb receiver isn't stored in the mouse. It's apparently in the box in some weird spot according to Amazon reviews. When I first went to set this up, I searched everywhere for nearly 20 minutes and never found it. Before I could get a coworker's help the next day, the janitors had accidentally recycled the box. I have other universal usb receivers from Logitech and can't get this stupid thing to connect to any of them. No idea what I'm going to do now. I'm incredibly frustrated.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Sirdheim,
Thank you for your feedback. Sorry for the inconvenience of locating the USB receiver. Your device came with a Nano receiver and will not work with a universal or unifying USB receiver. Here is the link to order a new Nano receiver https://support.logi.com/hc/en-us/articles/360025412093--Spare-Parts-Wireless-Combo-MK270. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Key
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my desktop. Plug and play. Only wish the key board had back lights.
I would recommend this to a friendWireless keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Writing for the best but points. But I do recommend. Great product for the price.
I would recommend this to a friendMay need to buy another
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret not buying one more ergonomically built. Spending more is sometimes wise.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Logitech Keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy and poor quality. Returning for another product. Both keyboard and mouse were in the ON position so batteries are dead.
No, I would not recommend this to a friendAlways add geek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always add geek squad protection to these investments. You can never go wrong!!!
I would recommend this to a friendFeels cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The materials feel cheap and not very pleasant to the touch. The key response is not great. I would recommend a mechanical keyboard if your job requires a lot of typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kevin, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Unusable keyboard - returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am struggling with this keyboard. The keys are super deep: you have to press down at least half an inch, if not 3/4" to activate a key. I am having the hardest time to even reach some of the keys from the "typing home position." As I am reaching over, my palm keeps touching keys because the keys are soooooo freekishly tall. I have not seen a keyboard like this since 1989. Seriously, who designed this?????
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello AmHawaii,
I am sorry that the MK270 is not meeting your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Meh, good for what I need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Squishy keys but I use it for jackbox from the couch so it does get the job done
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback! We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.
Home office
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. The pair made my home office workspace complete.
I would recommend this to a friendFrustrating and unusable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for wireless connection to make it more flexible to use the keyboard and mouse on my small home desk for Zoom meetings and to have less wire on the desktop. The keyboard is totally useless, as there is frequent delay in typed input and skipping of letters and whole words. The mouse sometimes requires multiple clicks for input. This does not happen when I use the standard wired keyboard and mouse. I am normally a Logitech fan, but these DO NOT WORK.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stonyb, I'm sorry that your experience with the MK270 was not a good one. The mouse and keyboard does has a sleep feature and if the mouse or keyboard hasn't been used for a period of time it will take it a moment to wake up and communicate with the USB receiver that it is in your computer/laptop. Depending on how far away the keyboard and mouse is from the USB receiver could also impact the connection. I hope you are able to find a solution to meet your needs. Thanks for being a Logitech fan. Kristi from Logitech.
No longer a trusted brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first of two items I purchase missing a USB receiver. Best Buy customer support told me to return it to the store, which is 35 miles away from me. Not happy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the missing USB receiver and the inconvenience caused. We understand your frustration. Please check the battery compartments and the keyboard and mouse. If the receiver is still missing, contact Best Buy for assistance. We value your feedback.
Wish I would have returned in time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse signal seems stronger than the keyboard, but both are weak. Tower is on the floor and other two are on the desk. Need to use mouse at edge of desk and can pretty much only type with keyboard in my lap
No, I would not recommend this to a friendGood package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good package for $20. Keyboard had good responsive actionary keys.
I would recommend this to a friend