Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
---
**Top Row:**
- Esc
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Second Row:**
- 1 ! 2 @ 3 # 4 $ 5 % 6 ^ 7 & 8 * 9 ( 0 ) - _ + =
**Third Row:**
- Tab Q W E R T Y U I O P [ { ] } \
**Fourth Row:**
- Caps Lock A S D F G H J K L ; ' Enter
**Fifth Row:**
- Shift Z X C V B N M , . / Shift
**Function Keys:**
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Right Side:**
- Insert Home Page Up Delete End Page Down
**Bottom Row:**
- Ctrl Alt Spacebar Alt Ctrl
**Additional Keys:**
- Logi
- Scroll Lock
- Pause Break
---
This should match the layout of the keyboard in the image.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0ce0f170-380c-41e4-8d6a-fa0aadbd534c.jpg)
- Model:
- 920-013270
- |
- SKU:
- 12327131
Customer reviews
Rating 4.6 out of 5 stars with 10026 reviews
(10,026 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers highly value the MK270 keyboard and mouse bundle for its ease of use, quality, and wireless capabilities. The affordable price point and long battery life are also appreciated. The compact size is another positive aspect for many users. However, a small number of users have reported experiencing some lag.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Mouse is too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is too small for my hands and seems to not click all the time.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
mouse shuts down will not connect with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had returned the keyboard and mouse. You get what you pay for...
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Mouse too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse was very small and uncomfortable to use.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It's cheap for a reason
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didn't come with a dongle. I looked where it was supposed to be and it was missing. I lost the receipt and trashed the box and got a new one and it still doesn't work right. Pay a bit more and get a better one than this.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Joshua38,
Thank you for your feedback. Sorry for the inconvenience and the missing USB receiver. The USB dongle is sometimes stored next to the batteries in the mouse. For further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
It stops working suddenly!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo product is terrible, mouse and mostly the keyboard have huge delay when using them, specially when you move mouse then use the keyboard quickly! I have used it on different systems and put different batteries in them, still problem exist. wast of money!
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing parts!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I'm genuinely usually happy with Best Buy and Logitech. I will NEVER order open box again. Missing parts!!!
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your experience. We recommend reaching out to BestBuy's support team and report this for further assistance. They should be able to address your concerns and help provide a resolution. Thanks so much!
Rated 1 out of 5 stars
Stops Typing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this four months ago, and the keyboard constantly stops receiving what I'm typing. It just never shows up on screen. I'm always turning it on/off and plugging the USB in again hoping that'll work.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Bryan! I'm sorry to hear your MK270 stops working randomly! Here are some reasons your MK270 may stop working: low battery levels, moving the receiver from one USB port to another, moving the receiver to another computer, plugging the receiver into a USB hub or other unsupported device such as a KVM switch (NOTE: your receiver must be plugged directly into your computer), using your wireless keyboard on metal surfaces, or Radio Frequency (RF) interference from other sources, such as: wireless speakers, computer power supplies, monitors, cell phones, or garage door openers. First, I would recommend ruling out any of the above issues. Once you have done that, you can download our Firmware Updater Tool here https://support.logi.com/hc/en-us/articles/360024703674--Downloads-Wireless-Combo-MK270 to see if the combo needs an update. The other option is to download our Unifying Software here https://support.logi.com/hc/en-us/articles/360025297913 to unpair and repair you combo to the USB receiver. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim, if none of the above solutions works. The MK270 has a 3-year limited hardware warranty. Thank you so much for the feedback! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Logitech MK270 - DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Dec 26 2020. Worked fine for a month and then had HUGE keyboard lag problems. Fresh batteries didn't help. Nothing changed in desktop landscape. Couldn't return after Jan 16th. Definitely rating this a DO NOT BUY.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Paul,
Thank you for choosing Logitech and for taking the time to write this review. I am sorry that you have experienced lag problems; I would like to help. I have attached a link to the support page for your MK270. If you have not already done so, please download the Logitech "SetPoint" software for updates, and customization. This software is available on the Logitech support page, in the downloads tab. I also recommend running Logitech "Connection Utility", where you can establish a connection and ensure the USB receiver has the latest updates. Please also restart your computer. I hope this will resolve the issue that you experienced. For further assistance, please visit the Logitech support website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158874--Getting-Started-Wireless-Combo-MK270
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the letters on my keyboard were worn out. So I had thought this would be a perfect replacement. I would not turn on. I tried changing batteries multiple times, but it still would not turn. I returned it for a refund.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the combo would not turn on for you. It sounds like you received a defective unit. Next time, let us replace it for you as this combo comes with a 3 year warranty through Logitech. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not very happy with the way key board worked
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disspaointed in the quality of the mouse wheel.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard/mouse worked adequately for two months, and then the wheel on the mouse started to wear out. We know this was an inexpensive set, but expected the components would last longer than two-and-a-half months.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello karenw! I'm sorry to hear your MK270 mouse's scroll wheel is already wearing out! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK270 has a 3-year limited hardware warranty. Thank you for the feedback! I will pass this along. - Maggie from Logitech
Rated 1 out of 5 stars
Terrible connectivity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just awful, mouse is ok but never ever buy a wireless keyboard , it has huge lag and at times does not work at all. I threw away the box it came in due to COVID scare and now I cannot return it. Going to buy a wired keyboard.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi S3anil, sorry to hear about the lag with your keyboard! If you have not already, you may want to try the included nano receiver on another USB port on your PC. Sometimes updating the USB drivers will also fix issues like this. If you still need additional support you can always contact us directly on our support page for the MK270 https://support.logi.com/hc/en-us/articles/360024158874
Rated 1 out of 5 stars
You never sent the order.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately you didn’t charge my card. This purchase was supposed to be based on the matching of a competitors price. Ended up having to buy from the competitor at a higher than expected price. I’ve learned my lesson with Best Buy.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about your experience with trying to purchase our keyboard at Best Buy. Our customers are always a huge priority for us, Hope you are enjoying your new MK270 keyboard. We would love to hear what you like most about it! Have a great day.
Rated 1 out of 5 stars
Bad design, poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic, and you have to have the specific dongle to use it, which i didnt realize at the time and accidently threw it away because it wasn't inside the keyboard like most usb dongles are. Don't buy.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi ScalperManBotterGuy, thank you for your feedback! We make a wide variety of mice and keyboards to best suite your needs. For other options, please refer to: https://www.bestbuy.com/site/computer-accessories/mice-keyboards/abcat0513000.c?id=abcat0513000&qp=brand_facet%3DBrand~Logitech%5Ecategory_facet%3DKeyboard%20%26%20Mouse%20Combos~abcat0513005 - Will, Logitech.
Rated 2 out of 5 stars
It is about what you get for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a month or so, the letters on keyboard started to jam up.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Mouse didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the keyboard works just fine, the mouse was non functioning right out of the box. I tried many new batteries, but to no avail. So basically, based on other reviews, to receive half of what you paid for.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse did not work for you. It sounds like you may have received a defective unit. Luckily, this combo comes with a 3 year warranty so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening the keyboard and mouse, the USB key needed to make the mouse/keyboard work was NOT in the mouse where it's supposed to be therefore I cannot use either of the items. I will be exchanging the items tomorrow.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, the USB receiver is not always in the mouse. It is actually in the cardboard piece that holds the keyboard in place inside the box. Its a long cardboard piece. I hope this helps! Thank you for taking the time to write this review, we appreciate all the feedback.
Rated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the key board seems to go into a sleep mode and is unresponsive half the time. you have to wait and/or pound on the keys to my it activate again. Its more of a hassle than the price is worth. I should have not purchased the cheapest model, it is definitely not worth it.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
won't work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put in new batteries and it still doesn't work' And the last time I made a purchase from Best Buy, the manager told me no returns. I must have forgotten, otherwise I wouldn't have taken a chance on buying ANYTHING from this store.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately you get what you pay for. It’s cheap for a reason. Just save your money and buy a set that WORKS.
This review is from Logitech - MK270 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your unpleasant experience with the product. This is not the experience we want you to have. We recommend that you contact Logitech support for further assistance in this case.