Customer Ratings & Reviews

Hello, I am so sorry to hear the keyboard is not working well for you. This combo comes with a 3 year warranty through Logitech, so let us replace that for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps!
-Danielle from Logitech

Hi Octavio, sorry to hear to about the missing USB receiver! You mentioned the packaging and mouse, but I want to make sure you checked in the battery compartment of the keyboard as well, some models house the USB receiver there instead of the mouse. If we can assist with your product in any way, we can always be reached on the Logitech support website.
-Jonathan from Logitech

Hello MeTheGuy,
I am sorry that the MX Master 3 is not working as expected. Try downloading the Logitech Options+ app to update the firmware to the latest version. If the problem persists, contact Logitech's technical support for personalized assistance. Logitech appreciates your product review. - Leo from Logitech

Hey, We apologize! Your Logitech - MK270 combo product seems missing the wireless adapter. To find it, check the battery compartment & box edges. If not there, contact the retailer for a replacement.

Hello Nooo,
I am sorry that the MK270 packing did meet your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

Hello, I am sorry to hear about the issues you are having with the space bar. You may have received a defective unit. Lets get it replaced for you! Please visit the support page for this item on Logitech.com to file a claim for a new one. Thank you for taking the time to write this review, we appreciate the feedback.

That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
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That sounds like an issue. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

Hello, we are sorry to hear about your connection issues with the MK270. Please visit us for tech support so that we may resolve this issue for you. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.

Hi Michphotog,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech

Hello customer, I'm sorry to hear that your mk270 keyboard wasn't working properly. Too be honest it could be a number of issues. First, make sure that the battery tab was fully removed from the keyboard when pulled, as it can sometimes tear off inside. Second, make sure the USB is secured properly inside the computer. Finally, try a different USB port on your computer if possible, perhaps one closer to the keyboard or with fewer obstructions such as monitors and speakers.

Hello, I am so sorry to hear about the issues you are experiencing with this combo. Luckily, it comes with a 3 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

Hi Rageaholic357, we're sorry to see you're having some performance related issues with your MK270 Combo. You do have a 3 year limited warranty that can be used to have a replacement sent to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. Hope that helps.

That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

Hi! Sorry to see you're having hardware issues with your MK270. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024158874.