Customer Ratings & Reviews

Hello Uncle Ben. Thank you for taking the time to share your experience with the MK270 combo. I'm sorry to hear that you're having delay issues with both the keyboard and mouse. If you have the USB receiver plugged into a USB hub, can you try plugging it straight into the computer and see if that helps with the delay? Also, if you're using it with a desktop computer and the tower is on the floor, try using an extender to bring the USB closer to the desktop... Sometimes when the signal has to go through a desk, the signal can get interfered with, especially if there is a lot of other wireless devices around.
-Charlton at Logitech

Hello, I am sorry to hear about the missing mouse! If you would like to file a claim for a new one, you can do so in the support page for this item on Logitech.com. Thank you for taking the time to write this review, we appreciate the feedback.

The USB receiver is usually attached to one of the folds on either side of the box. Please check this and if the receiver is still missing, you can contact Logi support for further assistance.

Hi Nlaugh1971, That is crazy that you did not get a mouse in your combo. Was the box sealed when you opened it? You should probably exchange it for another one. Should you need support, please refer to: https://support.logi.com/hc/en-us/articles/360024158874 - Will, Logitech.

We apologize for the troublesome experience you had with the MK270 combo. We recommend that you contact Logi support in this case and they will walk you through all the available options, next steps, and best possible solutions.

Hi Shaii10, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360024158874--Getting-Started-Wireless-Combo-MK270 - Will, Logitech.

Hello RIP2. We're sorry to hear about your experience with the MK270 combo. It sounds like you may have a defective USB receiver. I would recommend either exchanging it or reaching out to Logitech Support at https://support.logi.com/hc/en-us/ We appreciate the feedback and will be taking this into consideration. Thank you. - Logitech

Hi AndrewD, thank you for your feedback! The MK270 is backed by a 3-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024158874 - Will, Logitech.

Hi Taxguy, Very sorry to hear about the disappointment you're having with the MK270 Wireless Keyboard and it's wireless range. The range is up to 10-meters depending on the environmental and computing conditions. Other sources that use Radio Frequencies could also cause interference like Wireless Speakers, Computer power supplies, Monitors, Cell Phones, and Garage door openers. Also, if you have the keyboard on metal surfaces or if you have the USB receiver plugged into a USB Hub or other unsupported device such as a KVM switch, these can cause interruputions. You can find more reconnecting tips at this link from Logitech's product support website  https://support.logi.com/hc/en-us/articles/360025182814--FAQ-Wireless-Combo-MK270#stops. Hope that you found this helpful and are able to enjoy using your MK270. Thank you for choosing Logitech. - Richard from Logitech

Hello Nick, we are sorry to hear that you couldn't find the receiver that came with the MK270. A common mistake that happens with the MK270, is that people aren't aware that the USB receiver is in a slot inside the package. Not inside the mouse or keyboard. Often times, it is accidently thrown away or accidently dropped and not aware of it. We appreciate the feedback. If you can return and exchange it, please do. But if it's passed the return date, you can reach out to us on our Support page. I'll attach a link at the end of this message. We are so sorry this happened to you, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270

Hello, I am so sorry to hear the MK270 stopped functioning after a year. Lets get that fixed for you! This combo comes with a 3 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Have a great day!
-Danielle from Logitech

Hello ShipLux,
Thank you for choosing Logitech and for taking the time to review the MK270 mouse and keyboard combo. We appreciate your feedback. For best experience, I recommend downloading the Logitech “SetPoint” software for customization and updates. Please feel welcome to visit the Logitech website for further assistance.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158874

Very sorry to hear about the issue you had with the MK270 missing it's nano receiver. Hopefully you were able to exchange it and get one that has the receiver with it. In the future, if you happen to lose or misplace the receiver, you can always order it at Logitech's product support website. Here's a link: https://support.logi.com/hc/en-us/articles/360025412093--Spare-Parts-Wireless-Combo-MK270.
Hope this was helfpful.