Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
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**Top Row:**
- Esc
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Second Row:**
- 1 ! 2 @ 3 # 4 $ 5 % 6 ^ 7 & 8 * 9 ( 0 ) - _ + =
**Third Row:**
- Tab Q W E R T Y U I O P [ { ] } \
**Fourth Row:**
- Caps Lock A S D F G H J K L ; ' Enter
**Fifth Row:**
- Shift Z X C V B N M , . / Shift
**Function Keys:**
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Right Side:**
- Insert Home Page Up Delete End Page Down
**Bottom Row:**
- Ctrl Alt Spacebar Alt Ctrl
**Additional Keys:**
- Logi
- Scroll Lock
- Pause Break
---
This should match the layout of the keyboard in the image.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0ce0f170-380c-41e4-8d6a-fa0aadbd534c.jpg)
- Model:
- 920-013270
- SKU:
- 12509949
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, high keyboard quality, wireless functionality, and excellent price. They also appreciate its long battery life and compact size. The only minor concern raised by some users is a slight lag.
This summary was generated by AI based on customer reviews.
I'm not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard would not connect for me so I end up returning it.
No, I would not recommend this to a friendIt's ok but is not the latest version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work ok but think should have bought a more recent version.
No, I would not recommend this to a friendGood Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this key product. I like it and I recommend
I would recommend this to a friendUnusable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection kept cutting out while I was typing and reconnecting after I tired hitting the key several times. This was during the first day of use absolutely worthless
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Brownsbacker92, I'm sorry that you experienced difficulty with the MK270 keyboard. I hope that you tried using a different USB port on your computer/laptop to clear up the connection issue. Also, the USB receiver is rated for 33 feet, even within that distance there can be some disconnect depending on how many other devices you have giving off signal in the general area. I hope you are able to find a mouse and keyboard set that works for you. Thanks for being a Logitech customer. Kristi from Logitech.
LOGITECH MK270 HOW I LIKE IT EXCEPT THE MOUSE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS GREAT EXCEPT MOUSE IS TO SMALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendgood keyboard for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the mk710. It was worth the additional money.
I would recommend this to a friendJust don’t shop Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was on sale but none on the shelves (sadly the norm at the store). Sales associate brought me one from the back room. When I returned home (4 hours away from the store I purchased it at) I did not get around to opening the box for a couple weeks. Appears mine was a returned item as the usb piece that plugs into the computer was missing. Over 3 hours on the phone with customer support and the only option provided was take it back to the store (4 hours away). All in all I have a decorative mouse and keyboard since I can’t use them with the USB adapter.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry you were unable to locate the USB dongle. It may be stored in the bottom of the mouse where the battery compartment is located. If it is not there, you can file a warranty claim for a new one. Here is the link to do so: https://support.logi.com/hc/en-us/articles/360024926554-Warranty-Wireless-Combo-MK270. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Didn't last under hard workload
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using at an office with heavy use it did not last. Mouse wore out quickly. It may have been a bad unit but it was a cheaper model and our secretary put it through a hard workout. For light duty at home it may be okay.
I would recommend this to a friendBrand response from Logitech
Posted .Hello TechAdmin,
Thank you for taking the time to review the Logitech MK270 mouse and keyboard combo, we appreciate your feedback. I am sorry that the mouse did not last in your experience; I would like to help. I have attached a link to the “Getting Started” support page for the Logitech MK270, here you can find product guides, software downloads and further assistance. If you have not already done so, I recommend downloading the Logitech “SetPoint” and “Options” software for customization. I am unsure of exactly what you are experiencing with the mouse, but you may want to run the “Connection Utility” software to check for Firmware updates. “Connection Utility” can also be used to reestablish the connection of the mouse and keyboard to the USB Nano receiver. If the issue still remains after these steps and after restarting your computer, please contact Logitech support for further assistance.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158874--Getting-Started-Wireless-Combo-MK270
basic for light use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the low price, you get what you paid for basic.
No, I would not recommend this to a friendaverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no number lock icon which makes it a little awkward.
No, I would not recommend this to a friendFine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for the price. Would buy this item again.
I would recommend this to a friendits ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard works ok, but it is kind of small...……...
No, I would not recommend this to a friendMouse is Small - Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like how small the mouse was ... returning soon.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are sorry to hear the mouse was not the right fit for you. We apologize for the inconvenience.
Felt flimsy very un-Logitech like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is inexpensive and felt much cheaper than my other Logitech equipment. The keys had a strange feel and the mouse was much lighter than I expected. I am much happier with my more expensive Logitech sets.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Aadoc,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Not Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth would not stay connected. Loaded multiple times. Worked short while and quits.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We are sorry to hear that the MK270 keyboard is cutting in and out, and we sincerely apologize for the frustration and inconvenience this has caused you. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Inexpensive and ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is hard to get used to but it was the cheapest option since the hard drive came with nothing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.
Fine except received a duplicate keyboard button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is fine, but unfortunately one of my keys is incorrect. I couldn't figure out why I didn't have a colon/semicolon key. It turns out that the key itself works, but the keyboard button is a duplicate of the carrot/comma button. Usable, but annoying.
I would recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what I needed...I watch a lot of YouTube...I'm of scrolling to each letter on the original remote....keyboard wouldn't let type the key either...now I got it a big keyboard that does the same thang as a small remote...boloni homie...
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Returned due to overly sensitive mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the keyboard was fine, the mouse was overly sensitive as compare to my last Logitech Wireless mouse. I need some degree of precision with my mouse as I do a lot of amateur photo shop and this unit doesn't suit my needs. I returned for a full refund.
No, I would not recommend this to a friendLogitech Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but very cheaply made. Disappointed. I should have bought the more expensive one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks so much for your valuable feedback. We appreciate your time and efforts in this. Your feedback is valuable to us and we'll pass this along to our team for them to check out.