Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
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**Top Row:**
- Esc
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Second Row:**
- 1 ! 2 @ 3 # 4 $ 5 % 6 ^ 7 & 8 * 9 ( 0 ) - _ + =
**Third Row:**
- Tab Q W E R T Y U I O P [ { ] } \
**Fourth Row:**
- Caps Lock A S D F G H J K L ; ' Enter
**Fifth Row:**
- Shift Z X C V B N M , . / Shift
**Function Keys:**
- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
**Right Side:**
- Insert Home Page Up Delete End Page Down
**Bottom Row:**
- Ctrl Alt Spacebar Alt Ctrl
**Additional Keys:**
- Logi
- Scroll Lock
- Pause Break
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This should match the layout of the keyboard in the image.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0ce0f170-380c-41e4-8d6a-fa0aadbd534c.jpg)
- Model:
- 920-013270
- SKU:
- 6640874
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's ease of use, keyboard quality, wireless functionality, and excellent price. They also appreciate its long battery life and compact size. The only minor concern raised by a small number of users is occasional lag.
This summary was generated by AI based on customer reviews.
I was cheated by Bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was cheated by Bestbuy. I bought an apple gift card from bestbuy, but they gave me a different gift card (not the one I bought). as the serial numbers does not match, i cannot redeem, and it cannot be solved by Bestbuy or Apple (I tried many times). and Bestbuy even did not this is a mistake. And with these serial number not matching, i cannot return the gift card. Is Bestbuy's new business model? make profits by cheating customers? I promise not to buy anything from bestbuy.
No, I would not recommend this to a friendThis keyboard is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are trying to play games please don't buy this. The keyboard is slow and it gets disconnected all the time
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Nene24z, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360025182814--FAQ-Wireless-Combo-MK270 - For gaming keyboards and advanced performance, you should check out Logitech G: https://www.bestbuy.com/site/searchpage.jsp?st=logitech+g+keyboard&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys - Will, Logitech.
good keyboard for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.using it this exact moment I'm writing this review, so far so good
I would recommend this to a friendGreat Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item by Logitech, a longtime trusted company in my opinion.
I would recommend this to a friendGreat work from home set up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard and mouse combo, perfect for work from home set up
I would recommend this to a friendit has lag and loses connection constantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has lag and loses connection constantly. In short its terrible and i have to meet a minimum character count for this review. SMH Bestbuy
No, I would not recommend this to a friendNo longer a trusted brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first of two items I purchase missing a USB receiver. Best Buy customer support told me to return it to the store, which is 35 miles away from me. Not happy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the missing USB receiver and the inconvenience caused. We understand your frustration. Please check the battery compartments and the keyboard and mouse. If the receiver is still missing, contact Best Buy for assistance. We value your feedback.
randomly keeps pressing the down button
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waking up from sleep, it just randomly keeps pressing the down button! had to log out and sign back in to fix it... tried it with another computer and its doing the same... disappointed!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech MK270 keyboard's unexpected down button behavior. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Pass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this since a year. Don't like the power off button which i keep hitting by accident & ends up turning my computer off. I'll pass.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Airpods,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Too many keys dont work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and while it does the job I have had better. Too many times I hit a key and it doesn't respond you really have to hit some keys hard to get a response.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware related issues with your MK270. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024158874.
Low end key board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hook it up tomynew computer and didn't work put new batteries in it still didn't work had to return it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for letting us know about the trouble you experienced with the MK270 keyboard on your new computer. We're sorry to hear that it didn't work even after replacing the batteries and that you had to return it. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Keyboard quality
Leaves blank spaces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard skips spaces when typing, so you have to back space & delete, to take out the extra blank space or two. It does this frequently. It's VERY aggravating, and time consuming. It's getting 2 stars because it has a good mouse and the rest of the keyboard works fine.
No, I would not recommend this to a friend Disconnects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Randomly stops working? It will randomly disconnect.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
- Pros mentioned:Wireless
Like wireless keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless keyboard gives more flexibility. Had never had a wireless keyboard but like it a lot. My granddaughter even noticed it and made a positive comment.
I would recommend this to a friend Very basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely basic, you get what you get for the money…
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks so much for your valuable feedback. At Logitech, our aim is to ensure our customers enjoy the products as much as we do.
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this combo at a great price, and it works as expected. However, the keyboard fell once and about 5 keys popped out but luckily they were easy to pop back in.
No, I would not recommend this to a friendOkay set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is unreliable, freezes and skips around periodically. But for this cheap a price, might be worth putting up with, jury is out for a few more days.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Lester,
Thank you for your feedback. It's greatly appreciated. For further assistance please contact Logitech Support on the website.
LaShonda from Logitech
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good but the connectivity is erratic. The mouse functions better than the keyboard but they both freeze up on occasion.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Mike, thank you for your feedback! Forget about drop-outs and lag thanks to a strong, reliable 2.4 GHz wireless connection with a 10 m range. Wireless range may vary due to environmental and computing conditions. Free up your desk with a USB receiver—so tiny, it can stay in your computer. - Will, Logitech.
Wireless keyboard & mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. Small on/off buttons on both keyboard & mouse are difficult to use. Keyboard misses characters while typing. Sometimes no response from the keyboard until I turn it off & on again.
No, I would not recommend this to a friendSimple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do without being so expensive.
I would recommend this to a friend