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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 9143 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 9,143 reviews
  • Rated 1 out of 5 stars

    Uncomfortable and bad value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was one of those keyboards you get used to but it’s just a bad layout and highly uncomfortable. I gave it weeks to get accustomed to. It’s also more expensive than it needs to be. Go and buy the cheaper Microsoft or Best Buy alternative. Also the return policy is only 15 days.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Rated 1 out of 5 stars

    Displeased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on returning this keyboard when I return home. It is not consistent. Some times it works and some times it does not.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're sorry to hear that your Logitech MK320 keyboard hasn't been consistent and is malfunctioning sometimes. We understand that this can be frustrating, especially for a new product. We appreciate you letting us know and apologize for the inconvenience this has caused. Before you return it, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    This unit suffers from a lack luster feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is on a par of other inexpensive mice. However, the keyboard has a poor tactile feel to the keys which being honest is to be expected at this price point. It does what it was made to do but without elegance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard ok mouse not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard replaced what came with all-in-one computer. Keyboard took several times to get it recognized by computer and mouse was cheap feeling so continue to use mouse that came with all-in-one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this keyboard but took it back because the keyboard would stop working in the middle of typing. I looked on line after my purchase for reviews and this was a common complaint.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 1st it was great. Then it started to type buy itself and then different letters wouldn't function. It was down hill from there.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the issues you are having with the keyboard. Luckily, it comes with a 3 year warranty so we can get that replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 2 out of 5 stars

    Mouse inoperative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to click the mouse about four times and/or double click two to three, to get to the next screen.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there prophit, I'm sorry you had some issues with your MK320. I would recommend making sure the batteries are properly seated in the mouse as well as possibly trying a different USB port on your computer, one closer to the mouse if possible. -Weston from Logitech

  • Rated 5 out of 5 stars

    Keyboard and mouse work great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard and mouse for home everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical wireless combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless keyboard and mouse have provided high end performance at a very affordable price. I highly recommend this mouse and keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    small mouse and large keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is too small, and that makes it hard to control. kept the keyboard, and bought a larger mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, mousenkeyboard! I'm sorry to hear about your experience with the MK320 combo. Thank you for the feedback on the mouse size! I will be passing this along. - Maggie from Logitech

  • Rated 1 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lag when typing on keyboard unless right by computer. Horrible range for wireless keyboard.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the lag and poor range issues you're experiencing with the Logitech MK320. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    The keys have to be pushed hard to work every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I'm very happy with this keyboard, the keys have to be hit pretty hard to get them to work every time. Maybe I got a bad one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    keys not working very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept finding myself needing to re-type as things would be dropped. The mouse was fine. I ended up upgrading to a better version. I would skip this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible wireless connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse keyboard set is awful. The mouse and keyboard have to be withing 18" of the dongle plugged into the computer to connect, and frequently loses connection. Further, the connections interfere with each other. If the mouse is on the far side of the keyboard, it will not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is garbage. Calculator button only worked a few times. If you press it when it doesn’t work a volume icon comes on the screen and the keyboard doesn’t work at all. Shut everything down rebooted everything and turned the keyboard back on the volume icon shows up again and keyboard doesn’t work at all.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi JaxieBro,
      Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
      If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
      If you need further assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 1 out of 5 stars

    Does not have an indicator light for caps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed when using you do not have an indicator ligt that let u know when its in caps

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi marie, thanks for your feedback! You may prefer the MK540 upgrade, which does include a cap lock light indicator on the key. - Will, Logitech.

  • Rated 2 out of 5 stars

    Not compatible with smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this a 2 star because the reviews say its works with the Samsung smart TV. It does not. So I cant really say how good or bad the product is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very convenient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no light for the caps lock, and it is taff to say whether it is on or off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard & mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Product could not create connection to my PC. I also tried it on another PC, same results. I returned to Best Buy, no issue. I purchased another Logitech keyboard & mouse, which installed without issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about the experience with the MK320 combo. Your input helps us improve our products and services. Thanks for bringing this to our attention.

  • Rated 2 out of 5 stars

    had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an antenna, trying to get the NBC station, I purchased 4 and returned 4, I could get all the other stations, but the NBC station, very strange

    No, I would not recommend this to a friend