Customer Ratings & Reviews
- Model:
- 920-002836
- |
- SKU:
- 10154991
Customer reviews
Rating 4.6 out of 5 stars with 9143 reviews
(9,143 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Ok for Temporary because is cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reception range is not really good anything block in front of it stop it, my range is around 8 feet. So time it pop escape or something. Unreliable for gaming use.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to replace my existing wireless keyboard and mouse. But, It didn't work on my computer. Did not even register when I put the dongle in. My computer is old, but I would assume if my other one worked, so shall this one. But it did not. I had to return it. After I purchase a new computer, I'll get another Logitech and hopefully that'll work.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JasonS, thank you for sharing your experience with the MK320. I'm sorry that it didn't work with your computer/laptop. In some instances the USB dongle can be put in a different USB port and work. I hope you give that a try. I hope you find a suitable solution for your situation. Thank you for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
Delay made this impossible - returned product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed a considerable delay from typing to showing on the screen. Made things difficult to perform tasks. Had to return product. Would not recommend.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
wireless keyboard/mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive but way not very good. Had to replace it immediately. Try the MK540.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, senor! I'm sorry to hear about your experience with the MK320 combo. However, I'm glad to hear you're enjoying your MK540 combo, instead! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the MK540's 1-year limited hardware warranty. Thank you for the feedback on the MK320 combo! I will be passing this along. - Maggie from Logitech
Rated 4 out of 5 stars
Ok keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok keyboard for home entertainment use. Not for gaming
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
I would recommend this to a friendRated 2 out of 5 stars
loser
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for a few weeks then gave out. i was definitely disappointed.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the combo only functioned for a few weeks. Luckily, it does come with a 3 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. I hope this helps!
-Danielle from Logitech
Rated 1 out of 5 stars
I did not need this but bought it because Tech su
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech support failed to find and fix problem with the mouse/keyboard on my NEW system by remote. I have Total Tech Support which is an absolute JOKE as they have been NO Suppot at all and I am still struggling with what is evidently a hardware problem and cannot get it fixed. I will probably never buy anything from BEST BUY again and will not ever enroll in any Geek Squad program either.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Unsatisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good key board. The right shift key broke off on the third day of use.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Luxgon! I'm sorry to hear about your experience with the MK320 combo. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK320 has a 3-year limited hardware warranty. Thank you for the review and for shopping Logitech! - Maggie from Logitech
Rated 1 out of 5 stars
Drunk mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge delay between the movement of the mouse and pointer. Keyboard ok.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear that you are unsatisfied with your MK320. We are always looking for ways to improve our products, so we appreciate your review. Please check out these quick tips on connectivity:
If the cursor isn't following the movements of your mouse, we suggest you:
Use a mouse pad.
Avoid using your mouse on:
Glass and other see-through surfaces
Reflective surfaces, such as mirrors and metal desks
Wood grains and grooved surfaces
Try the mouse on a piece of white paper to make sure it isn't a tracking issue on the particular surface you're using.
If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently my experience has not been the same as other purchasers. I wanted to use this for a desktop computer. It wont pick up the signal unless the tower is on top of the desk. Batteries died after 2 weeks. 15 day return policy means I cannot return. Purchasing new keyboard/mouse that go into traditional ps2 ports to replace.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
barley works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has a very short working distance, only works within 2 feet of the receiver, any father it stops working. its really annoying.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Hard to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is smaller than my old Logitech and is not as user friendly. I wish I had one like the older one.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the new keyboard. Thank you for taking the time to write this review. We appreciate all the feedback.
Rated 1 out of 5 stars
Husband and Home Owner in Bellaire.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used your Houston Richmond Street store to buy more than one TV and also our Geek Squad on several occasions and found them to know their products and provide good service.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
I would recommend this to a friendRated 1 out of 5 stars
Problem with Wireless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless keyboard and mouse would not work with my desktop. New batteries were placed in each device, and still would not work. Returned the item, and was informed by Best Buy that it could of been a bad keyboard and mouse. Geek Squad tech's over the phone could not assist. The other problem is, why are both keyboard and mouse left with the on buttons on?
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello mqlq2275, we are so sorry to hear that the MK320 was not working properly for you. The MK320 will only work with your computer wirelessly if it conned with the USB nano receiver it came with in the box. You'll have to have that inserted to your computer for the mouse and keyboard to be able to function. We apologize for the inconvenience. Have a great day. -Ricky from Logitech
Rated 2 out of 5 stars
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price. The only problem is there is no light on the caps and number buttons
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cecil, thank you for your feedback! You may prefer the MK540, or MK710: https://www.bestbuy.com/site/logitech-mk540-advanced-wireless-keyboard-and-mouse-bundle-black/6215118.p?skuId=6215118 - https://www.bestbuy.com/site/logitech-wireless-desktop-mk710-keyboard-and-mouse-black/9928336.p?skuId=9928336 - Will, Logitech.
Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard sucks. It quit working after 1 year. Mouse still works
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the keyboard from this combo stopped working for you after only 1 year. It does come with a 3 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. I hope this helps!
-Danielle from Logitech
Rated 1 out of 5 stars
Not worth the problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't write reviews but I had to after dealing with this keyboard. It has very bad connection issues it will lag on things you type and he mouse will lag too. Just figured I'd try to save some people money and u should pay for a better one. Im going to get a wired now after this bad experience. The receiver is a foot away and still lags. If u want wireless do not get this one. It does not match the description and was a waste of money.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Works good but has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is physically warped. It bowed in the middle which causes it to rattle a bit when typing on the keys. Faulty manufacturing.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok keyboard for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite keyboard by far. Feels cheap and flimsy but in a pinch it will do. Mouse is nothing special.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Don’t buy this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good to start with, but constantly have to re calibrate with my MacBook. Disappointing
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Chrisk,
Thank you for your feedback. Sorry for the inconvenience you're experiencing. Be sure to download the software drivers for your device from https://support.logi.com/hc/en-us/articles/360024847333--Downloads-Wireless-Combo-MK320 which may help with your issue. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech


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