Customer Ratings & Reviews
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- Model:
- 920-002836
- |
- SKU:
- 10154991
Customer reviews
Rating 4.6 out of 5 stars with 9145 reviews
(9,145 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Significant delay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreal table connection between the keyboard and the receiver. Significant delay in input
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JudeS, thank you for sharing your experience with the MK320. I'm sorry that you're having difficulties with the connection between the keyboard and the receiver. You can try to change the location of the USB Receiver and move it to a port that is in closer proximity to the keyboard. You can also try and use a USB extender so that the USB receiver can be placed even closer to the MK320. I hope one of these options solves the connection issue you are having. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
would not connect w/ pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After numerous attempts and downloads from Logitech, the Wireless Desktop Keyboard and Mouse would not work after reboot. It seems the good buys from Best Buy aren't so good.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard and mouse set
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this keyboard and mouse set and ended up returning it. It strains my wrist and thumb.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Excellentlaptopcase,
Thank you for choosing Logitech and for taking the time top share your experience. I am sorry that you were not pleased with the MK320 mouse and keyboard combo. We appreciate your feedback. Logitech offers a wide variety of mice and keyboards, I hope you were able to find another Logitech option that is a better fit. Please feel welcome to visit the Logitech website for product support for any of your Logitech products.
Best regards,
John at Logitech
Rated 1 out of 5 stars
Not a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gets scary hot! I don’t feel comfortable with the temp so I am returning it tomorrow.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are unsatisfied with your MK320 Wireless Keyboard and Mouse. We are always looking for ways to improve our products, so we appreciate your review. I'm sorry you are experiencing this, I personally have never came across an MK320 that overheats. However, this issue maybe the operating system in which your MK320 is working with. Have you tried uninstalling Logitech software, reinstall, move unifying receiver to another port, checking your keyboard's battery status using the Logitech SetPoint mouse and keyboard software? If you have already done so, rest assured you have a 15-day return policy with Best Buy. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 1 out of 5 stars
Bad Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backspace button constantly stay stuck, returning this item as soon as I recover from Covid
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi sorry to see you're having some performance issues with your MK320 Combo. You do have a 3 year limited warranty that can be used to get a replacement sent out to you. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. Hope that helps and Feel better!
Rated 1 out of 5 stars
Two keys don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The s and g keys don't work. Unfortunately I threw away the box before I realized they weren't working.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DLANE, I am so sorry to hear about your keyboard issues. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
- Ricky from Logitech
Rated 2 out of 5 stars
Not what I thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still cannot figure out where the battery for the keyboard goes it doesn't operate off the mouse or computer. I bought this, a 27" monitor and a desktop all at Beast Buy, and they never told me the computer came with a wireless keyboard and mouse. So the mouse is an HP and an HP keyboard, other set Re logitech,
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hi TomL,
Thank you for your feedback. It is greatly appreciated. For further assistance please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage keyboard. Cap lock does not have a light. Nor does Num lock.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, IAmOg! I'm sorry to hear about your experience with the MK320. Thank you so much for the feedback on the light indicators! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
felt cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is the worse logitec product i have ever purchased felt cheap mouse was bad to have purchased several logitec products
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Keys don't work already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shift key is already not functioning. Would expect a better product
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having connection issues with your MK320 combo. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024325633 Hope that helps!
Rated 1 out of 5 stars
Keyboard works fine but the quality of hook is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The height increasing keyboard hook got broken very early. Not happy with that.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Naresh, thank you for your feedback! You can order replacement parts here: https://support.logi.com/hc/en-us/articles/360025251994--Spare-Parts-Wireless-Combo-MK320 - Will, Logitech.
Rated 1 out of 5 stars
The wrost Logitech ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke the first night i bought it. It took forever to even connect to my Bluetooth
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Azariah,
Thank you for your feedback. Sorry for the inconvenience you're experiencing with your device. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not plug and use, the mouse work as soon as you plug it but the keyboard won't...followed instructions still won't work, returned it...
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so great keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this keyboard for 2 weeks and the '3' key on the 10-key pad no longer works.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good for Macs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for Macintosh as asked for. Otherwise good for Windows
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there slicentime. Unfortunately you are correct, the MK320 is not compatible with apple devices. I apologize for any inconvenience this may have caused you. -Weston from Logitech
Rated 1 out of 5 stars
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This key board with mouse is the worst. Don't buy it. On same day I bought it, t by e keys kept getting stuck.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't give this to a homeless person it's absolutely trash
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi VBAS,
Thank you for your feedback. It's greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Hard to sync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has a hard time syncing with the usb controller. I don or recommend this itsm
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about this issue you are having. Have you tried updating the drivers on your computer? I hope this helps.
Rated 1 out of 5 stars
It doesn't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shift key and the 'r' key don't work! Out of the box, it's defective. Not expected from Logitech...maybe they're going downhill.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Textgr, sorry to see you're having some issues with your MK320 Combo. If you haven't already, please contact Best Buy customer service to see how they can assist you with your return/exchnage.
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months of use. Not worth your time.
This review is from Logitech - MK320 Full-size Wireless Membrane Keyboard and Mouse Bundle for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the combo stopped working on you after 6 months. This combo does come with a 3 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.