Customer Ratings & Reviews
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- Model:
- 920-002836
- SKU:
- 11529661
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Cons mentioned:Caps lock indicator
Dumbest keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dumbest keyboard not caps lock on indication light. I don’t recommend unless you can’t afford little more expensive ones
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, the Caps Lock indicator is available through an on-screen notification using our SetPoint software that is available for free on our website. If you ever have any questions or need help with Logi products, please visit us at: https://support.logi.com/hc/en-us
Poor keyboard response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spacebar was not responsive which finally caused met to return it. In normal typing, it just would not insert a space 100% of the time. It was about 50/50 and extremely frustrating so I returned it.
No, I would not recommend this to a friendLaggy and Unresponsive After one Month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a little bit but now only 1.5 months later the mouse and keyboard are laggy and don’t always respond. Would return but they’re outside of their return period. Also it’s one USB for both devices as I was looking to use a different mouse with the keyboard but I couldn’t figure that out. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Chloe! I'm sorry to hear about your experience with the MK320 combo. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK320 has a 3-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
not what I thought
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was to be compatible with an iMac but it was not with mine. very sluggish and slow. just went back to my keyboard I got with the computer.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi iMaclady55,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Disappointed in a Brand I Trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually do well with Logitech and is my preferred peripheral vendor however i was very disappointed in this product. I ended up going with a higher end Logitech setup in the 500 series which is great
No, I would not recommend this to a friendIts okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back side stands broke off pretty quick but other than that it’s fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we're sorry about the experience. We will be sure to pass on your feedback to the right team. Thanks for your feedback!
Just what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that I could not get the part needed to use another wireless keyboard. I purchased almost the least expensive wireless keyboard and mouse combo. It is just fine.
I would recommend this to a friendOk but not that great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this because of the great price but it didn’t work very well. The 560 series works but you better because the strolling wheel on the mouse is much smoother.
No, I would not recommend this to a friendgood for price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good. price is good. I would like the buttons to have a smoother action, but overall ok
I would recommend this to a friend- Cons mentioned:Caps lock indicator
Junk would not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk keys stick no light on cap lock. put my old key board back in much better,put new one in garbage!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Junk,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
Before you clean your device: Unplug it from your computer and make sure it’s turned off. Remove the batteries. Keep liquids away from your device, and don’t use solvents or abrasives. Use compressed air to remove any loose debris and dust between the keys. To clean the keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys. If you need further assistance, please contact Logitech support on the website
LaShonda from Logitech
Unifying software isn't that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 1 for home (desktop with Windows 7) and 1 for work (laptop with Windows 10), plus a Logitech Mouse (didn't like the mouse in this combo). Love this mouse. But at home, the keyboard is sluggish/non-responsive at best when they are paired together. And at work, the keyboard doesn't work until I installed the extra SetPoint software. But with that installed, it is fairly reliable at work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having connection issues with your MK320 combo. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024325633 Hope that helps!
Not What Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard works just fine but if you are used to a Microsoft device you will be disappointed. Keys are aligned differently and makes for difficult typing. Gets the job done but would not recommend!
No, I would not recommend this to a friendLogitech keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is advertised as having a light for caps lock but this is not true. I returned it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inaccurate information regarding the caps lock light on the keyboard. We understand your disappointment and appreciate you bringing this to our attention. We regret the inconvenience this caused, leading to your return.
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard, replacing the one i have for a better one. Works great
I would recommend this to a friendThis unit suffers from a lack luster feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is on a par of other inexpensive mice. However, the keyboard has a poor tactile feel to the keys which being honest is to be expected at this price point. It does what it was made to do but without elegance.
No, I would not recommend this to a friendMk320 keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok keyboard. I found a section of the keyboard sticking causing missed key strokes, very annoying! I had to dump it and get the mk540.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Drew, Thank you for your feedback. Sorry for any inconvenience. Be sure to download the latest software for your device which can help fix minor issues of bugs. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Keyboard ok mouse not!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard replaced what came with all-in-one computer. Keyboard took several times to get it recognized by computer and mouse was cheap feeling so continue to use mouse that came with all-in-one.
No, I would not recommend this to a friendKeyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this keyboard but took it back because the keyboard would stop working in the middle of typing. I looked on line after my purchase for reviews and this was a common complaint.
No, I would not recommend this to a friendUncomfortable and bad value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was one of those keyboards you get used to but it’s just a bad layout and highly uncomfortable. I gave it weeks to get accustomed to. It’s also more expensive than it needs to be. Go and buy the cheaper Microsoft or Best Buy alternative. Also the return policy is only 15 days.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.
Keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st it was great. Then it started to type buy itself and then different letters wouldn't function. It was down hill from there.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are having with the keyboard. Luckily, it comes with a 3 year warranty so we can get that replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024922074-Warranty-Wireless-Combo-MK320. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.