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Customer Ratings & Reviews

$83.13

Customer reviews

Rating 4.6 out of 5 stars with 9206 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, high keyboard quality, and reliable wireless functionality, all offered at a good price. They also appreciate its long battery life, convenient size, and simple setup. However, some users note the absence of a Caps Lock indicator and occasional lag as minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,207 reviews
  • Rated 1 out of 5 stars

    Good keyboard but no Caps lock indicator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as wireless keyboards go, this seems to be ok, with two major exceptions. First, there is no caps lock indicator. This is especially annoying when inputting passwords. I took it for granted that all keyboards had a caps lock indicator. Second, the volume button on the keyboard has a delayed reaction. It must be held down to change the levels, and by holding it down, you either mute, or go exceptionally loud. NOT a fan of this. All told, I will most likely return this one and find a different model that addresses the two complaints above.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for your honest feedback. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day! - Ricky from Logitech

  • Rated 3 out of 5 stars

    Light plastic, drains battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but drains battery fast if left on. I am averaging 2 week use with occasional usage all day on. I am a teacher and use it occasionally in the classroom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left "Leg" ( Support for angled rise vs "flat" keyboard) broke off within a week. Using Post It notes stack to elevate keyboard level. Otherwise no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable for Excel! + overall TRASH everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% TRASH in EVERY WAY! Missing keys makes it useless for Excel, super cheap, flimsy, tiny useless mouse. Everything about it is TERRIBLE. Why do keyboard companies decide to remove certain keys!? I have NEVER had a keyboard without scroll lock so I didn't look for it, well of course they decided to remove the key that is absolutely CRITICAL for me to navigate excel. Luckily the delete key is massive because, idk, I guess they just really love delete!? Oh and don't forget the TINY, CHEAP, mouse without extra buttons for back/forward. Why include the smallest most useless mouse possible? Is the plastic it's made out of really so expensive using less of it is worth the cost reductions!? Hint: It's NOT! Logitech I don't know who changed your strategy from making quality affordable products to making the absolutely cheapest junk you can possibly buy but they should be fired immediately. I have used Logitech for years and now your products are seriously the worst on the market, never buying Logitech again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the MK320 combo. I'm sorry to hear that you're unhappy with the keyboard and mouse. You can download Logitech SetPoint and customize your F-keys to whatever command you would like, including Scroll Lock. You can find that here: [ https://support.logi.com/hc/en-us/articles/360025141274 ]
      As for the mouse, pretty much every combo under 500 is going to have a basic mouse without the thumb buttons. With the higher priced combos, you will get a better keyboard and better mouse. Also, you can always buy a keyboard and mouse individually and get whatever is best for you and your situation.
      I hope you understand that we are not looking to dupe anyone into buying "the absolute cheapest junk", but offer excellent products at each price point. I really hope someday we can get a Logitech keyboard and mouse onto your desk again.
      -Charlton at Logitech

  • Rated 3 out of 5 stars

    Mouse good, too much key travel on keyboard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the mouse. It is small, fits in my hand well and is very sensitive. The key travel on the keyboard was excessive and I found it awkward to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Caps lock indicator

    Rated 1 out of 5 stars

    Logitech Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Embarrassing piece of material..poorly made, not effecient. Caps Lock keeps jumping on and it is totally annoying. Do not recommend at all

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 2 out of 5 stars

    Not even a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this keyboard/mouse for about 10 months now, and the keyboard is already starting to give out. I've changed the batteries twice, but sometimes it types, and sometimes it pauses and then types two of the character, or you have to take the batteries out and put them back in to make it work again. If you're going to buy this, make sure you get the coverage!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Unifying-Receiver Compatible As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Web page describes this Keyboard/Mouse to be Unifying Receiver compatible. According to Logitech WebSupport, since neither the Mouse, the Keyboard nor the USB Receiver display the Unifying Receiver Symbol, none of the units ARE. Further, the Logitech Unifying Receiver Utility says they are NOT. This issue cost me over 4 hours of my time, and now I need to go BACK to the store again to return this darn thing!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Lags

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, it lags when typing for some reason. I already returned one and will return this one also. Takes up too much time to wait until it finally types and then misses words.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Lulu,
      Thank you for your feedback. It's greatly appreciated. For further assistance please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 1 out of 5 stars

    Awful product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is really really bad. The keyboard is incredibly cheap. It feels like a kid's toy. It's thin, bends just by looking at it and sounds hollow every time you press a key. The mouse is just as bad, the sensitivity is terrible, and when you try to hover over what you want to click it's so sensitive it won't stay in place when you click and you have to try 2 or 3 times. Spend a couple extra bucks and buy something more substantial, seriously. Not worth a buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi CosmikDebris,
      Thank you for your feedback. It's greatly appreciated. If you ever need assistance please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 2 out of 5 stars

    Tiny Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard (comfortable, reliable), but the mouse is too small to be used comfortably. I suppose its compactness might be to some's liking, but if you need a keyboard+mouse set for your home, you might find it difficult to appreciate anything about such a miniscule mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the convenience keyboard. Recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never seen anything like that...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review with the key I've never seen anything like that. This keyboard looks OK and all, but it's just weird. Keystrokes have a lag. Some keystrokes disappear completely, some double up... I've had an older Logitech model for years and that has never happened to me! This keyboard should have been recalled! (BTW, it might be reception issues, but there's exactly 2 feet between my computer and the keyboard...)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surprisingly Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Logitech wireless mice, so when I was looking for a wireless keyboard and mouse combo, this was an easy choice given the price. Unfortunately, sometimes you get what you pay for and in this case the low cost resulted in a mouse that was sized for a toddler and a flimsy keyboard. I used them for about 5 minutes before I realized I had no choice but to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont waste your money on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this a few weeks ago, and the keys dont work. I tried changing the batteries and everything, and the keyboard is just not transmitting it. It's very frustrating since I work on the computer all day every day. I really really hope best buy accepts my return and they can recommend one that actually does what it's supposed to do. What a hassle...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard freezes too much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops working at the worst possible times. Don't buy it if you like to have a fully functioning keyboard that won't randomly stop working for 30 seconds before deciding to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse worked perfectly. The keyboard? Not so much. Sometimes it wouldn't work at all and then other times only certain keys worked. I ended up returning this and went back to a wired keyboard and mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Bulky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is much bulkier than I expected, but it works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 8 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in Nov of 2017, Writing this in July 2018. Keys are starting to stick and not respond. And the Logitech Universal USB thing has always given me fits even though it's only 5 feet away from my keyboard. My previous Logitech lasted 3-4 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO CAPS LOCK LIGHT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good keyboard but I highly dislike the fact that this does not have a CAPS LOCK light to tell you when it is on or off. So weird and very inconvenient..

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Many of our keyboards have digital cap locks indicator. See Logitech Options software for advanced controls. A notification will appear on screen to indicate when it is on or off. You will also be aware if it is on or off, as you type. I agree with you that a cap lock light is a nice touch. Thank you for your feedback, we do appreciate it!