Customer Ratings & Reviews
- Model:
- 920-012936
- SKU:
- 6581617
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the keyboard's comfort and ease of use, praising its ergonomic design and smooth functionality. The wireless convenience and competitive price point are also frequently highlighted as positive aspects. While some users noted occasional lag, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
do not like the feeling of the keys
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard layout is good. But I do not like the feeling of the keys. So it is returned.
No, I would not recommend this to a friendlaptop and moust
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap - light weight - effective. I use this combo for work and it's doing just fine.
I would recommend this to a friendNo wrist support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough wrist support for typing. Wrists are hurt after extended use.
No, I would not recommend this to a friendworks okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good unit ... get the one with the flat keys though.... this one is kind of bulky for typing
No, I would not recommend this to a friendNot as Antipated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse wheel is made of plastic and was an inferior quality for me. I didn’t like the feel of the keyboard either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the MK345 combo. We're sorry to hear it didn’t meet your expectations, especially regarding the mouse wheel and keyboard feel. We appreciate your input and will share it with the relevant team to help improve future product experiences.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This combo was purchased for my daughter. It didn’t last as long as i had hoped.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn’t always work I have to shake it To work again This seems to be a problem with all models of Logitech This is my 3rd model I’ve tried
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey Addie, sorry to hear you had some issues. Since the issue has persisted across multiple devices, I would think the computer or USB port might have an issue. I would recommend trying a different USB port on your computer if possible. -Weston from Logitech
Logitech Keyboard & Mouse Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is not working anymore. Have tried changing battery but does not work. Its only been couple of months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear that the mouse in your Logitech MK345 Full-size Wireless Keyboard and Mouse Combo has stopped working after only a couple of months, even after trying to change the battery. That's definitely not the experience we want you to have. In order to assist you effectively, please provide your information to our support team by emailing at socialcare@logitech.com with the following information:
Name –
Email address –
Country –
Product name –
Brief description of the issue –
Keys stick a little mouse is too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keys stick a little. mouse is too small. Little wrist support
No, I would not recommend this to a friendnot a fan of the mouse...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wheel on the mouse has hard edges and a textured "grip" but what it does instead is irritate my finger. it's not like i have a sweaty finger that need improved grip... my old logitech keyboard and mouse was better but it was dying after many years of good service
No, I would not recommend this to a friendSevere lag after several months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this combo with the expectation that Logitech is still a reputable brand. Unfortunately I'm experiencing lag with the keyboard that can last up to 10-15 seconds. Even after battery replacement it continues.
No, I would not recommend this to a friendPretty Flimsy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose you get what you pay for. Cheap plastic construction. Tiny super light weight mouse. Battery power lasted less than 1 week of me working from home. I recommend standard corded keyboard and mouse
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about the issues you are having with your MK345 devices. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The MK345 comes with a 1 year limited hardware warranty. Please reach out to us on our Logitech Support website so we can take care of this (link attached at the end). Thank you for your review. We look forward to hearing from you with an update on your unit. Have a great day! -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345
Keyboard randomly typs 1 over and over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly puts in 1s for no reason. I had to turn off the keyboard and keep restarting it. This mouse also is not good. I threw out tyhe boxes no return able this stinks though. Just beware like most wireless keyboards and mice it is better to save your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're very sorry to hear that you're experiencing random typing of the number "1" with your Logitech MK345 keyboard and having issues with the mouse as well. We understand your frustration, especially since you no longer have the packaging for a return. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Works most of the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately. at least once a day, the mouse "freezes" and will not move the cursor. If I tap it on the pad, it might work temporarily but then freezes again. Another tap and it might work fine the rest of the day.
No, I would not recommend this to a friendNot spill resistant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent design, however it's not spill resistant at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Please be informed that Logitech MK345 Wireless Keyboard and Mouse Combo has a spill-resistant design. However, we will forward it as a feedback regarding the design. Thanks a lot!
Mouse is not that good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is behaving randomly and it's very hard to use customer support. It's single click behaving like double click.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bipin! I'm sorry to hear you're running into issues with the MK345 combo. Here is the phone number for our tech support (646) 454-3200, this way you don't have to use our website. Thank you so much for this feedback! I will be passing this information along. - Maggie from Logitech
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is way too small and uncomfortable to hold--like it was meant for a child's hands. Keyboard is cheap--back supports used to tilt it up will snap easily.
No, I would not recommend this to a friendmouse is pretty bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using it with macbook pro connecting to 34 inch screen, the mouse is lagging quite often. It works normally on another windows connecting to 27 inch screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cliff, Sorry to hear about the issue that you're having with lag on the mouse with your MK345. If you haven't done so already, download Logitech's Options Software which allows you not only to customize your devices, but also get updates firmware when they become available to fix bugs. Here's a link: https://support.logi.com/hc/en-us/articles/360024693594--Downloads-Wireless-Combo-MK345. Also on this link are instructions on how to update permissions per a new Apple policy. Hope that this helps and thank you for choosing Logitech.
Great wfh tool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use my Best Buy rewards to purchase. This is a wonderful item for work
I would recommend this to a friendDavidWorthless product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product but then again not very costly The mouse is useless and donent work
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you found the mouse in your MK345 set unusable. We apologize for the product's shortcomings and we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue: