Customer Ratings & Reviews

Hi Picture,
I am sorry that you had this inconvenience. You are right, the Best Buy website shows pictures of the product with the unify wireless adapter, which is wrong. The MK435 has a wireless adapter that is not Unify technology, as shown in the manufacturer's pictures. Logitech appreciates your input and sincerely apologies for the inconvenience.
- Leo from Logitech

Hello, So sorry to hear about the malfunctions that you're experiencing with the keyboard for the MK345. Without knowing the specifics of the malfunction, here are some troubleshooting tips. Check that the receiver is securely plugged into a USB port on your computer. If the receiver is plugged into a USB hub, try plugging it directly into your computer. Try plugging the receiver into a different USB port closer to your keyboard and mouse. Remove any metallic objects between the receiver and your keyboard and mouse. If none of these help to resolve the issue, the MK345 does come with a 1-year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345. Hope that this helps to resolve the malfunction or helps to resolve your problem. Thank you for being a Logitech customer. - Richard from Logitech

Hello, I am sorry to hear about the issues you are having with the product. You may need to do a firmware update. This can be found on the support page for this device on Logitech.com, under downloads. I hope this helps! Thank you for your review, we appreciate the feedback.

Hi Roni, we're sorry to see your MK345 Combo is nonfunctional for you. You do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345. Hope that helps. -N from Logitech

Hello Jspenc, we are so sorry to hear about your issues with the MK345. For best results, it's recommended to be within 10m from your connection. Lots of electronics might be interfering with the bluetooth connection as well. For a faster and more reliable connection, the nano receiver will eliminate any connectivity issue you are having.Thanks for being part of the Logitech family, have a great day.
-Ricky from Logitech

Hi Daniel, thank you for your feedback! The MK345 is backed with a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us?mID=11747 - Will, Logitech.

Hey there TThresh, I'm sorry to hear that your keyboard isn't working anymore. If you still have the keyboard, you should be able to contact us via our support site to get assistance with repairing it, and if you want, also submit a warranty request, as the MK345 has a 1 year limited hardware warranty. I'm sorry for any inconvenience this may have caused you, and hope we can work to solve your problem quickly.

Hello, I am sorry to hear about your broken keyboard. If the keyboard came broken you can get a replacement on the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate all the feedback.

Hello, I am sorry to hear about the issues you are having with the keyboard. You may need to do a firmware update. This can be found on the support page for this device on Logitech.com

Hello! I am sorry to hear that a product came broken. This device has a one year warranty through Logitech. You can send it in to us for a replacement. I hope this helps!