Customer Ratings & Reviews
- Model:
- 920-006481
- SKU:
- 11064538
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
mouse is pretty bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using it with macbook pro connecting to 34 inch screen, the mouse is lagging quite often. It works normally on another windows connecting to 27 inch screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cliff, Sorry to hear about the issue that you're having with lag on the mouse with your MK345. If you haven't done so already, download Logitech's Options Software which allows you not only to customize your devices, but also get updates firmware when they become available to fix bugs. Here's a link: https://support.logi.com/hc/en-us/articles/360024693594--Downloads-Wireless-Combo-MK345. Also on this link are instructions on how to update permissions per a new Apple policy. Hope that this helps and thank you for choosing Logitech.
Great wfh tool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use my Best Buy rewards to purchase. This is a wonderful item for work
I would recommend this to a friendDavidWorthless product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product but then again not very costly The mouse is useless and donent work
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you found the mouse in your MK345 set unusable. We apologize for the product's shortcomings and we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Picture not the same with actual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture that shows that it capable of unifying features is not the same of what is in the box
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Picture,
I am sorry that you had this inconvenience. You are right, the Best Buy website shows pictures of the product with the unify wireless adapter, which is wrong. The MK435 has a wireless adapter that is not Unify technology, as shown in the manufacturer's pictures. Logitech appreciates your input and sincerely apologies for the inconvenience.
- Leo from Logitech
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original intent and main purpose was to use on raspberry pi. Works great there, also whenever I want to use on small laptop.
I would recommend this to a friendBetter to buy separate keyboard and mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this combo. Keyboard has often malfunctioned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, So sorry to hear about the malfunctions that you're experiencing with the keyboard for the MK345. Without knowing the specifics of the malfunction, here are some troubleshooting tips. Check that the receiver is securely plugged into a USB port on your computer. If the receiver is plugged into a USB hub, try plugging it directly into your computer. Try plugging the receiver into a different USB port closer to your keyboard and mouse. Remove any metallic objects between the receiver and your keyboard and mouse. If none of these help to resolve the issue, the MK345 does come with a 1-year limited hardware warranty. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345. Hope that this helps to resolve the malfunction or helps to resolve your problem. Thank you for being a Logitech customer. - Richard from Logitech
Both lag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be typing and the keyboard won't pick anything up and then will all of a sudden type 95% of what I was typing. I then have to go back in and fix the 5% it missed. Sometimes it even types the same letter multiple times. The mouse will just stop moving. I've tried it on several surfaces to see if that was causing an issue but no luck.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the product. You may need to do a firmware update. This can be found on the support page for this device on Logitech.com, under downloads. I hope this helps! Thank you for your review, we appreciate the feedback.
Not durable at all.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in April 2021 and about 5-6 months later, it stopped working. The keyboard completely went out. Initially I thought it was the batteries, but changed them out and it still did not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Roni, we're sorry to see your MK345 Combo is nonfunctional for you. You do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345. Hope that helps. -N from Logitech
Buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. Didn’t last 2 weeks before leg broke.
No, I would not recommend this to a friendWorks efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, easy to work with. Keys are soft enough.
I would recommend this to a friendBlue tooth connection is slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is delayed, sometimes it doesn’t work at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jspenc, we are so sorry to hear about your issues with the MK345. For best results, it's recommended to be within 10m from your connection. Lots of electronics might be interfering with the bluetooth connection as well. For a faster and more reliable connection, the nano receiver will eliminate any connectivity issue you are having.Thanks for being part of the Logitech family, have a great day.
-Ricky from Logitech
Poor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality keyboard. The support point that elevates the keyboard broke within two months.
No, I would not recommend this to a friendCheaply made
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard and mouse is cheaply made and has very poor quality and performance. I returned mine within 1hrs of buying it. Final verdict: would not recommend it.
No, I would not recommend this to a friendSo Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this keyboard/mouse combo for a short while but so far so good. I am a bit perplexed though why the switch to turn Cap Locks off turns the whole keyboard off.
I would recommend this to a friendIt sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really sucks! Mouth worked for like a day and stopped working, keyboard I had to change battery 3 days after I turned it on. Would not buy it again.
No, I would not recommend this to a friendPoorly made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys stick on keyboard and it's obvious to me it's very poorly made. It's overpriced and should be priced below $20.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Daniel, thank you for your feedback! The MK345 is backed with a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us?mID=11747 - Will, Logitech.
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just a few months, long enough to not be able to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there TThresh, I'm sorry to hear that your keyboard isn't working anymore. If you still have the keyboard, you should be able to contact us via our support site to get assistance with repairing it, and if you want, also submit a warranty request, as the MK345 has a 1 year limited hardware warranty. I'm sorry for any inconvenience this may have caused you, and hope we can work to solve your problem quickly.
Sticky keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months 2 of the keys are sticking.....seems the quality is not good or I got a lemon!
No, I would not recommend this to a friendStopped working after one week.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one week, the mouse stopped working. The return process was smooth though.
No, I would not recommend this to a friendKeyboard broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard foot broken. Also the keys tend to stick when typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about your broken keyboard. If the keyboard came broken you can get a replacement on the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate all the feedback.