Customer Ratings & Reviews
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- Model:
- 920-003376
- |
- SKU:
- 5355200
Customer reviews
Rating 4.5 out of 5 stars with 1463 reviews
(1,463 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the MK360 keyboard and mouse for its compact size, ease of use, and affordability. Positive feedback frequently highlights the comfortable keyboard feel, reliable wireless connection, and surprisingly good battery life. While some users noted minor connection issues or an adjustment period for the key feel, these concerns were less prevalent than the positive reviews. Overall, the product receives high praise for its value and functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Logitech - MK360 Full-size Wireless Scissor Keyboa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to use. Came with mouse and can say the same about it.
I would recommend this to a friend- Pros mentioned:Wireless
Rated 1 out of 5 stars
DOES NOT SYNC TO UNIFYING RECEIVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse work great, but they CANNOT be used with a unifying receiver despite what's listed
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding this combo. It does work with the unifying receiver but you will need software in order to do so if you are trying to connect it to a different unifying receiver that it does not come with. Here is the link to the software in order to do so: https://support.logi.com/hc/en-us/articles/360025297913. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Wrong spec!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around nice kb and mouse combo BUT IS NOT A UNIFYING RECEIVER LIKE STATED IN THE BB SPECS! Zoom in on the pics. The symbol is not even there.
I would recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you were misinformed by the information of the MK360 Combo. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024156754 Hope that helps!
Rated 4 out of 5 stars
passable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard takes some getting used to if you are accustomed to a regular full sized keyboard. The mouse is stiff--sub-standard. Doesn't feel as if the mouse will last long.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not sync with Desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not recognized by my computer. I changed batteries but it still would not sync with my computer. I could not find receipt and was inconvenient to try to return, so it is sitting here on the floor by my desk
No, I would not recommend this to a friendRated 2 out of 5 stars
Too small for comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really surprised at the small size. The small keyboard slows down typing, and the small mouse makes my hand cramp.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MooHoo, thanks for your feedback! The MK360 is a smaller, more compact design. We have many larger selections and I know we have something that will fit you perfect. - Will, Logitech.
Rated 1 out of 5 stars
Backlighting is a mess.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, the keyboard backlighting scanned across the keyboard with about a quarter of the surface lit and any one time. Really wierd. I assumed the Logitech software would give me some backlight options. I downloaded and installed it. Very old software, loading a Microsoft library from 2013. When I ran the software, it said that it could not find a supported device. Best Buy was very gracious about taking it back.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Crap product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because connection was extremely weak and lagging all the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the MK360 at Best Buy. I'm so sorry to hear that you returned the combo due to the weak wireless connections and lag. I hope we will have the chance to prove to you true Logitech quality with your next computer peripheral need.
-Charlton at Logitech
Rated 1 out of 5 stars
Keyboard Failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was not working. I used the batteries provided with the keyboard and it would work for a little then it stopped. I spinned the batteries around and that would work but not for long. I swapped out the batteries and put in two new ones and the same thing happened. I ended up returning it for a more expensive model.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for sharing your experience with the MK360. I'm sorry that the keyboard gave you difficulties with performance and the battery and/or connection with the batteries seemed to not work. I'm glad you were able to exchange the item for a different model. I hope that your new purchase is performing well! Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Missing dongle, useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as agift and there was no dongle inside. Awful and disappointing. I cant return it because the person is traveling.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! We will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Infuriating Product that doesn't work 50% of time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Goes in and out of actually working. I'll type and nothing shows up about 50% of the time. Will be attempting to return.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller than I expected, Mouse so so. keys flat
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, chuck! I'm sorry to hear about your experience with the MK360 combo. Thank you so much for the feedback on the size of the MK360's keyboard! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Could have been better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok, although had to be returned the next day. Some of the keys did not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bobby,
Thank you for your feedback. Sorry for the inconvenience you had with your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 2 out of 5 stars
cheap product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the mouse worked poorly and I had to clean it and tap on it often
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MagnusCorde, thank you for your feedback! The MK360 is backed by a 3-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024156754 - Will, Logitech.
Rated 4 out of 5 stars
Good value. Works well. Great for smaller hands.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse doesn't have the side buttons I had before, but I never used them much anyhow. Keys have a good feel.
I would recommend this to a friendRated 1 out of 5 stars
Will not work at a resable distace
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says that it will work when at a resonable distaces from the reciver. NOT TRUE.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the connectivity issues you're experiencing with the Logitech MK360. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need extra keyboard and ordered this one. When received, realized the wireless was not capable with other wireless fobs.
No, I would not recommend this to a friendRated 3 out of 5 stars
Just another average mouse and keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing special about this. I was looking for a cheap wireless option as the last one quit working (& I was using a wired replacement that had come with the PC when it was bought). I, now, wish I had put a little more time to research this as I did with the monitors - would have preferred one where there are indicator lights for Num & Caps locks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wasn’t working for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work well, I got excited to put it on and then it just didn’t work maybe I got a open box item
No, I would not recommend this to a friend- Pros mentioned:Wireless
Rated 3 out of 5 stars
Works for intended purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless keyboard and mouse works as hoped that it would.
I would recommend this to a friend