Customer Ratings & Reviews
- Model:
- 920-009443
- SKU:
- 12323741
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Weight
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints with this product. Its weight is nice too.
I would recommend this to a friend Bummed with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Now 5 weeks later - it doesn't work. Very laggy and sometimes doesn't work at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello SarahS! I'm sorry to hear your MK470 has stopped working after five weeks of use! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for this feedback. I will be passing this along! - Maggie from Logitech
Keyboard not as responsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech keyboard I purchased to replace an Apple keyboard is not as responsive and does not perform the same keystrokes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear about the responsiveness of your MK470 keyboard! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Absolutely Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be returned immediately. Keyboard randomly stops working. While writing this review the keyboard was nonresponsive twice, once for about 60 seconds and a second time for over two minutes. It does this every 10 minutes or so and then works fine for awhile. Obviously not a usable keyboard. Do not purchase. Spend more, spend less, just dont spend your money on this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Unusable after one month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this keyboard and the slender mouse, but unfortunately the mouse stopped working in the first month. I bought this combo set because it uses one dongle and I didn't have sufficient USB ports for more, so now I have to scrap the whole thing for a working mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the troubled experience. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
- Cons mentioned:Compatibility
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after asking the Associate at Best Buy would it work with my MacBook. It wouldn’t pair correctly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stacia, I'm sorry that this product did not work with your MacBook. On our website we have a sort feature that will help you determine what will work with your MacBook if you are still needing a keyboard. Please visit us for support at support.logi.com if you have other questions as well.
Kristi from Logitech
Not what I wanted at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with connectivity despite being right next to the laptop. Keys stuck for several. Didn't like the flat style mouse at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bdr43,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions: The connection between the keyboard and the USB receiver can be lost for several reasons, including:
• Low battery charge
• Moving the USB receiver from one USB port to another
• Moving the USB receiver to another computer
• Plugging the USB receiver into a USB hub, KVM switch or other unsupported device. (NOTE: Your USB receiver must be plugged directly into your computer.)
• Using your wireless keyboard on metal surfaces
• Radio frequency (RF) interference from other sources
Before you clean your device: Unplug it from your computer and make sure it’s turned off. Remove the batteries. Keep liquids away from your device, and don’t use solvents or abrasives. Use compressed air to remove any loose debris and dust between the keys. To clean the keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys. If you need further assistance, please contact Logitech support on the website.
LaShonda from Logitech
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard and mouse for this computer box thingy
I would recommend this to a friendWould not buy agaib
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this unfortunately. Not comfortable for typing or navigating the mouse. Caused me pain and keyboard is awkward to type on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you didn't enjoy the Logitech MK470. Comfort is important, and it sounds like the keyboard and mouse didn't meet your expectations. Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure
CAUTION! KEYBOARD FREEZES UP WHEN IN USE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wireless keyboard several days ago. What I have found to be most frustrating with this keyboard is its tendency to FREEZE UP for minutes at a time, making the keyboard non-functional. LOGTECH NEEDS TO RESOLVE THIS PROBLEM PRONTO.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about that and this sounds like a connection issue. Reach out to Logi Support for a tailored solution to this issue.
Worth to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this keyboard .Mouse and keyboard keys works with soft push.
I would recommend this to a friendlasted six weeks, keyboard won't hold the connecti
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great for a few weeks, but the keyboard now has persistent connection issues -- to the point of being useless. Unfortunately, it is past the return period. Fortunately, the mouse is excellent -- but it was the keyboard/mouse combination that was my reason for buying this product. I would NOT recommend this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are experiencing with this combo. That is definitely not normal! Luckily, this combo comes with a 1 year warranty through Logitech. Simply just visit the support page for this item to file a warranty claim. Thank you for taking the time to write this review, we appreciate the feedback.
Meh…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse quit after about 3 weeks. The keyboard is straight though. But probably wouldn’t buy it again
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the mouse quitting after just 3 weeks of use with the MK470. Fortunately, the MK470 does come with a 1 year limited hardware warranty. Here's a link to begin a claim: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393. Hope that this was helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to respond when pressing keys. Mouse does not work well with a pad.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,SusanE! I'm sorry to hear about your experience with the MK470 combo! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for the feedback on the response time of your MK470 combo! I will be passing this along. - Maggie from Logitech
Lagging and uncomfortable mouse.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 5/26/2021 and having major issues with keyboard/mouse lagging-unable to work efficiently. Past the time I can return/exchange by a few days. The mouse is not comfortable to use and you cannot switch it out. Major disappointment. Do not recommend. Avoid.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello CMH614,
THank you for choosing Logitech, and for taking the time to share your experience with the MK470 mouse and keyboard combo. I apologize for any frustrations that you have encountered. I would like to help. If you have not already done so, I recommend downloading the Logitech "Options" software for customization and best performance. Also please run the "Connection Utility" software where you can check for firmware updates and can reestablish a connection between the USB Nano receiver and MK470 combo. Please check your computer for system updates and restart. I hope these suggestions will resolve the lagging issues that you experienced. I have attached a link to the mk470's "Getting Started" guide where you will find software downloads and further support. If you are still encountering issues, please visit the Logitech website for further assistance.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360026084174-Getting-Started-MK470-Slim-Wireless-Keyboard-and-Mouse-Combo
- Cons mentioned:Compatibility
Don't buy for Mac.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get either kb or mouse to work with mac.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello MacOnly, Very sorry to hear about the issues you had trying to connect the MK470 to your Mac. The reason why is that this isn't compatible with Mac OS. Logitech does have other combos that work very well with Mac. Here's a link for you to check them out: https://www.logitech.com/en-us/products/combos.html?filters=mac. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As many others have noted, the mouse works great for about a month, then has terrible skipping and lagging, or just doesn't work. I've tried all the manufacturers recommended fixes (new mouse pad, cleaning it, updating, etc), but nothing works.
No, I would not recommend this to a friendKeyboard ok. Mouse not so much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is ok but was never able to get the mouse to connect. Returning this as a result.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, I'm sorry that you were not able to the mouse from the MK470 combo to connect. The provided Nano Receiver would be preprogrammed to have both the Keyboard and the Mouse paired to it. It should be simple Plug and Play. I'm sorry that this was not the case for you. If you are looking for a smaller combo another good option is the MK360. Thank you for being a Logitech customer. Kristi from Logitech.
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard setting no what I was expecting Difficult to use
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry that you had some issues with your keyboard and mouse combo. If you have any specific issues, please contact us via our support site for assistance as well as warranty information. -Weston from Logitech
Beautiful keyboard but it sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a month, had to buy a new keyboard
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that your MK470 keyboard stopped working after less than a month. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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