Customer Ratings & Reviews
- Model:
- 920-009443
- SKU:
- 6411501
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the MK470 keyboard's quality, ease of use, and suitable size for desks. The lightweight design and wireless functionality are also appreciated. However, some customers have expressed a desire for a Caps Lock indicator and have reported compatibility issues.
This summary was generated by AI based on customer reviews.
THE BAD KEYBOARD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE HAD BETTER KEYBOARD. I AM READY TO BUY ANOTHER ONE
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
HORRIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS THE REPLACEMENT, ORIGINAL ORDER KEYBOARD WAS DEFECTIVE, REPLACEMENT WAS CANCELED AND WAS ADVISED BY 8 CUSTOMER SUPPORT THAT ONLY ONE REPLACEMENT WAS ALLOWED!!! REALLY, SO I'M STUCK WITH A DEFECTIVE KEYBOARD???? DOES NOT MAKE SENSE, I'LL HAVE TO GO TO THE STORE AND SEE WHAT THEY DO, RIDICULOUS!!!
No, I would not recommend this to a friendItem already returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned as the keyboard stopped working and the mouse was lagging. I didn’t even have this item for 90 days. I was unable to receive a refund despite the product being defective, only an in store credit. Do better Best Buy.
No, I would not recommend this to a friendBad key board
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Good , one of the key board keys is no working!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear that you're experiencing an issue with your Logitech MK470 Full-size Wireless Scissor Keyboard and Mouse Bundle, specifically with one of the keyboard keys not working. That's definitely not the quality or functionality we aim for. In order to assist you effectively, please provide your information to our support team by emailing at socialcare@logitech.com with the following information:
Name –
Email address –
Country –
Product name –
Brief description of the issue –
Logitech MK470 keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a smaller keyboard with flat keys, and this one delivered. I love it.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is fine but the keyboard only works about 20% of the time. Ive been too busy with work to return so now I have to bite the bullet and buy another one. Complete waste of money, and apparently a lot of people have this issue. This item should be recalled immediately.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about your unpleasant experience with the keyboard and this is not what we want you to experience. For us to better help you in resolving the issue, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this item as a Xmas gift to my granddaughter, so would be unable to rate it. It was something she had researched and wanted
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Dick, Thank you for taking the time to give a rating of the MK470 that you bought for your granddaughter for Christmas. Should any issues come up, tell her to go to the product support page that will have troubleshooting FAQs, software downloads, warranty information and more. Here's the link: https://support.logi.com/hc/en-us/articles/360026084174. Hope that she finds this helpful and that all continues to go well. Thank you for choosing Logitech. - Richard from Logitech
Always Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love Logitech. Keyboard and mouse synch right up to my Mac.
I would recommend this to a friend- Pros mentioned:Weight
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints with this product. Its weight is nice too.
I would recommend this to a friend Bummed with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Now 5 weeks later - it doesn't work. Very laggy and sometimes doesn't work at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello SarahS! I'm sorry to hear your MK470 has stopped working after five weeks of use! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for this feedback. I will be passing this along! - Maggie from Logitech
Keyboard not as responsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech keyboard I purchased to replace an Apple keyboard is not as responsive and does not perform the same keystrokes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear about the responsiveness of your MK470 keyboard! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Unusable after one month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this keyboard and the slender mouse, but unfortunately the mouse stopped working in the first month. I bought this combo set because it uses one dongle and I didn't have sufficient USB ports for more, so now I have to scrap the whole thing for a working mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the troubled experience. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
Absolutely Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be returned immediately. Keyboard randomly stops working. While writing this review the keyboard was nonresponsive twice, once for about 60 seconds and a second time for over two minutes. It does this every 10 minutes or so and then works fine for awhile. Obviously not a usable keyboard. Do not purchase. Spend more, spend less, just dont spend your money on this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Compatibility
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after asking the Associate at Best Buy would it work with my MacBook. It wouldn’t pair correctly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stacia, I'm sorry that this product did not work with your MacBook. On our website we have a sort feature that will help you determine what will work with your MacBook if you are still needing a keyboard. Please visit us for support at support.logi.com if you have other questions as well.
Kristi from Logitech
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard and mouse for this computer box thingy
I would recommend this to a friendNot what I wanted at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with connectivity despite being right next to the laptop. Keys stuck for several. Didn't like the flat style mouse at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bdr43,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions: The connection between the keyboard and the USB receiver can be lost for several reasons, including:
• Low battery charge
• Moving the USB receiver from one USB port to another
• Moving the USB receiver to another computer
• Plugging the USB receiver into a USB hub, KVM switch or other unsupported device. (NOTE: Your USB receiver must be plugged directly into your computer.)
• Using your wireless keyboard on metal surfaces
• Radio frequency (RF) interference from other sources
Before you clean your device: Unplug it from your computer and make sure it’s turned off. Remove the batteries. Keep liquids away from your device, and don’t use solvents or abrasives. Use compressed air to remove any loose debris and dust between the keys. To clean the keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys. If you need further assistance, please contact Logitech support on the website.
LaShonda from Logitech
Would not buy agaib
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this unfortunately. Not comfortable for typing or navigating the mouse. Caused me pain and keyboard is awkward to type on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you didn't enjoy the Logitech MK470. Comfort is important, and it sounds like the keyboard and mouse didn't meet your expectations. Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure
CAUTION! KEYBOARD FREEZES UP WHEN IN USE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wireless keyboard several days ago. What I have found to be most frustrating with this keyboard is its tendency to FREEZE UP for minutes at a time, making the keyboard non-functional. LOGTECH NEEDS TO RESOLVE THIS PROBLEM PRONTO.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about that and this sounds like a connection issue. Reach out to Logi Support for a tailored solution to this issue.
Worth to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this keyboard .Mouse and keyboard keys works with soft push.
I would recommend this to a friendlasted six weeks, keyboard won't hold the connecti
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great for a few weeks, but the keyboard now has persistent connection issues -- to the point of being useless. Unfortunately, it is past the return period. Fortunately, the mouse is excellent -- but it was the keyboard/mouse combination that was my reason for buying this product. I would NOT recommend this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are experiencing with this combo. That is definitely not normal! Luckily, this combo comes with a 1 year warranty through Logitech. Simply just visit the support page for this item to file a warranty claim. Thank you for taking the time to write this review, we appreciate the feedback.