Customer Ratings & Reviews
![esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 1 2 3 4 5 6 7 8 9 0 - = backspace tab Q W E R T Y U I O P [ ] \ caps lock A S D F G H J K L ; ' shift Z X C V B N M , . / shift ctrl alt logi](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6411/6411501_sd.jpg)
- Model:
- 920-009443
- SKU:
- 6411501
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent keyboard quality, ease of use, and convenient size. They also appreciate its appealing design, quiet operation, and lightweight nature. However, some users noted the absence of a caps lock indicator and occasional compatibility issues.
This summary was generated by AI based on customer reviews.
I didnt like this one!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like this. The keyboard is very flimsy. No switch to power it off. And eats through batteries like crazy. The mouse has connection issues and a bad button on it. Over all just poor quality and not worth it
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Logitech MK470 did not meet your expectations. Your feedback is important to us, and we'll use it to improve our products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
POOR QUALITY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not functional. Don’t recommend to purchase. WASTE OF MONEY!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .I am very sorry to hear that you're experiencing unresponsive issues with the keyboard and mouse combo. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Don't buy this keyboard
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this keyboard for a few months and it is already starting to stall out with the mouse and the keyboard doesn't type. You have to press the keys over and over to get them to type. This is going in the trash!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you've experienced with the Logitech MK470. It's disappointing to hear about the performance issues you're facing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Key board missing one very important option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech is not my favorite keyboard its very very frusterating when I'm trying to put passwords in and there's no caps lock LIGHT or number key Light and when you putting passwords in the computer does not say caps locks is on or off so I brought this back and went to Walmart and bought a insignia keyboard because it has these lights on them are very important information
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issues with the keyboard not having indicator lights. The MK470 uses on screen indicators for caps/num lock engagement via our Logitech Options software. We hope you consider our Logitech brand in the future for your office needs. If you ever have any question, please visit us at support.logitech.com
Mouse not durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is an odd shape and takes a while to get used to. Left mouse button quit working after 18 months of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback and apologize as the product did not meet your expectations. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.
Nope.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity goes in and out and the mouse not ergonomic. Returned
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
repair facility / owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this produce doesn't tell you if you have capital letters on or not. going on bank accts ect you get kicked out because of case sensitive. i took this set up and put on shelf. i went and bought another one from best buys . this is a rip off in my opinion!! i had to buy 2 to get the right one! no help to ask ?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
HORRIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS THE REPLACEMENT, ORIGINAL ORDER KEYBOARD WAS DEFECTIVE, REPLACEMENT WAS CANCELED AND WAS ADVISED BY 8 CUSTOMER SUPPORT THAT ONLY ONE REPLACEMENT WAS ALLOWED!!! REALLY, SO I'M STUCK WITH A DEFECTIVE KEYBOARD???? DOES NOT MAKE SENSE, I'LL HAVE TO GO TO THE STORE AND SEE WHAT THEY DO, RIDICULOUS!!!
No, I would not recommend this to a friendTHE BAD KEYBOARD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE HAD BETTER KEYBOARD. I AM READY TO BUY ANOTHER ONE
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Logitech MK470 keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a smaller keyboard with flat keys, and this one delivered. I love it.
I would recommend this to a friendItem already returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned as the keyboard stopped working and the mouse was lagging. I didn’t even have this item for 90 days. I was unable to receive a refund despite the product being defective, only an in store credit. Do better Best Buy.
No, I would not recommend this to a friend/////
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this item as a Xmas gift to my granddaughter, so would be unable to rate it. It was something she had researched and wanted
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Dick, Thank you for taking the time to give a rating of the MK470 that you bought for your granddaughter for Christmas. Should any issues come up, tell her to go to the product support page that will have troubleshooting FAQs, software downloads, warranty information and more. Here's the link: https://support.logi.com/hc/en-us/articles/360026084174. Hope that she finds this helpful and that all continues to go well. Thank you for choosing Logitech. - Richard from Logitech
Always Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love Logitech. Keyboard and mouse synch right up to my Mac.
I would recommend this to a friendBummed with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Now 5 weeks later - it doesn't work. Very laggy and sometimes doesn't work at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello SarahS! I'm sorry to hear your MK470 has stopped working after five weeks of use! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for this feedback. I will be passing this along! - Maggie from Logitech
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is fine but the keyboard only works about 20% of the time. Ive been too busy with work to return so now I have to bite the bullet and buy another one. Complete waste of money, and apparently a lot of people have this issue. This item should be recalled immediately.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about your unpleasant experience with the keyboard and this is not what we want you to experience. For us to better help you in resolving the issue, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Keyboard not as responsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech keyboard I purchased to replace an Apple keyboard is not as responsive and does not perform the same keystrokes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear about the responsiveness of your MK470 keyboard! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK470 has a 1-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints with this product. Its weight is nice too.
I would recommend this to a friendAbsolutely Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be returned immediately. Keyboard randomly stops working. While writing this review the keyboard was nonresponsive twice, once for about 60 seconds and a second time for over two minutes. It does this every 10 minutes or so and then works fine for awhile. Obviously not a usable keyboard. Do not purchase. Spend more, spend less, just dont spend your money on this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Compatibility
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after asking the Associate at Best Buy would it work with my MacBook. It wouldn’t pair correctly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Stacia, I'm sorry that this product did not work with your MacBook. On our website we have a sort feature that will help you determine what will work with your MacBook if you are still needing a keyboard. Please visit us for support at support.logi.com if you have other questions as well.
Kristi from Logitech
Unusable after one month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this keyboard and the slender mouse, but unfortunately the mouse stopped working in the first month. I bought this combo set because it uses one dongle and I didn't have sufficient USB ports for more, so now I have to scrap the whole thing for a working mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the troubled experience. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.