Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 11065114
Customer reviews
Rating 4.6 out of 5 stars with 7258 reviews
(7,258 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent wireless connectivity of the product. No significant drawbacks or cons were mentioned by customers.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ok, Chromebook Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is OK. The box said that it was Chromebook compatible. But the volume control buttons on the keyboard do not control the volume. I’ve had other logitech keyboards that were able to control the volume. So I was very disappointed.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, Logitech's quality has gone down over the years and I am now waiting on my 2nd warranty replacement from them in less than 90 days. Have followed all precautionary and needed instructions, yet 2 keyboards now have frozen up on multiple times requiring me to pull batteries and repair them, to hopefully get it to be able to work, even just for a couple of hours. Very unhappy with purchase and wish I could just get money back at this point. This is probably the worst keyboard I have ever owned.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi jennis,
I am sorry to hear that you are experiencing issues with your MK540 connection. This sounds like a USB driver connectivity issue. I would suggest trying to reinstall the USB port driver on your computer. You can do this in Device Manager in your Windows OS following this instruction:
In the search box on the taskbar, enter "device manager," then select Device Manager.
Right-click (or press and hold) the name of the device and select Uninstall.
Restart your PC.
- Leo from Logitech
Rated 1 out of 5 stars
Keyboard isn't working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should all be plug and play, but it ain't. Had trouble after install yesterday but finally got it working after reinstalling drivers and options. Today it's not working again. I checked the Logitech boards, and someone reported this problem 8 months ago - no one responded to his request for help. This is the first time I've had a Logitech product fail.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Redeye,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Doesn't stay connected to Wi-Fi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn't stay firmly connected to the Wi-Fi and many times you have to wait for it to respond to input and commands like "Backspace", etc. Can be frustrating to operate. Pros: Do like the soft touch of he keyboard
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is fine, but the mouse is horrible. Every time you use the scroll wheel on the mouse, it sounds like you are dragging something across a surface. If you like smooth scrolling, this is NOT for you. The noise alone has prevented me from using my new desktop. I ordered a Microsoft wireless mouse to replace this one. Believe me, you do NOT want the mouse that comes in this package.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Alice,
Thank you for your feedback. Sorry you are having issues with your mouse. Here are possible solutions:
If your mouse is not working, the problem is likely to be a lost connection. The connection between the mouse and Unifying USB receiver can be lost for several reasons. Make sure you have fresh batteries in your mouse and is turned on. Make sure the Unifying USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on. Finally, download the correct version of Logitech SetPoint mouse and keyboard software. If you need further assistance, please contact Logitech support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wireless keyboard and mouse and have had issues since day one. The mouse either doesn’t connect or when it is connected lags significantly. I have followed all of Logitechs suggested fixes including reinstalling the firmware, nothing works. I believe that there is something fundamentally wrong with this product. I suggest seeking another option if you’re looking for a wireless keyboard/mouse that actually works.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First wireless keyboard and mouse, works well and I can’t detect any lag (though I’m not playing any games). Uses a single usb dongle you plug into your pc and it just works.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great gift to give a relative of mine, they report that they love it; use it every day.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 2 out of 5 stars
May cause issues with other wireless devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while i believe this works ok for some, i have other computers with wireless devices. apparently the frequency of these devices interfers with the proper operation of these wireless devices.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that it is causing interference with other devices you have. This uses the 2.4GHz frequency band and while it is highly unlikely that frequencies are crossing, occasionally it can happen. Please download Logitech Options and try to pair both the mouse and keyboard to the Unifying receiver again. It will find an unused frequency and should not interfere any longer. https://support.logi.com/hc/en-us/articles/360024850313--Downloads-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo
-Charlton at Logitech
Rated 5 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice feel when typing which not true in laptops. being able to tilt is also nice
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 1 out of 5 stars
Mouse gives off a loud, annoying "click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased many Logitech products in the past (including a keyboard), but was disappointed in this purchase and am returning. The underside of the keyboard and mouse, although not pictured, is stark white, which will show dirt in no time. While perhaps I could have lived with that, but could not live with the fact that the mouse makes an annoying, LOUD, tinny sound with every click. Can't have that going on when on a video call for work. It's already on its way back to BestBuy
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the mouse included in the MK540 Keyboard and Mouse bundle. Logitech does have a host of "Silent" clicking mice that you may find more to your liking, here's a link to check them out: https://www.logitech.com/en-us/products/mice.html?filters=silent-clicks. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 5 out of 5 stars
New employee keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every new employee gets a new computer, monitor and keyboard they all love this setup.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice. The keyboard Keys are smooth, the layout and angle of the keyboard are very comfortable. Like the wireless mouse very responsive and smooth.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a seamless keyboard. I love using it for typing homework assignments!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 2 out of 5 stars
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by this wireless combination. The problem with it is that it is unreliable in it's connection. So much so, that I went back to my wired keyboard.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LittleRalph, thank you for your feedback! The Unifying USB receiver provides up to 10 meters of wireless range. Wireless range may vary due to environmental and computing conditions. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
DO NOT BUY!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection is fickle at best when only 5 feet away.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Samantha,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Disconnect after 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months of regular using, this combo got disconnected occasionally and sometimes time lag in typing which is really annoying. Now after 9months, the keyboard is completely dead - no connection at all! I downloaded the Logitech software but still no use. I tried to contact Logitech for the 1-year warranty but I can’t find a way to file a claim. It is really a pity. I enjoyed typing on this keyboard and the mouse was good too. But after 9 months, the disconnection and no-way warranty turn me away for other brands.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connection issues with the MK540. You can start a support ticket/warranty claim through our system here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
The best for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second key board I have to use in my home and at work. The Caps Lock button to warn me when I type, so never confuse. and not expensive.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 1 out of 5 stars
didn't have a usb toggle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked like a quality keyboard, came with no usb toggle for the wireless connection. Yes, had 4 others check all packaging, the slot to hold it in the battery compartment was empty, every effort was made to find it. Since I bought it as a bundle package with a monitor, I was told to return it I would have to pay them, as I had received a discount on the monitor. Not happy, but still asked if they would recycle the keyboard as it was useless, that was also refused. Keyboard is in the garbage, won't be buying one from Best Buy.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issue you are having with the keyboard. Fortunately, this device has a warranty through Logitech. If you would like to file a claim to receive the missing USB dongle, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Horrible keyboard. Good mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible keyboard. The keys’ shape is really weird. While typing, I keep hitting two adjacent keys ! The mouse is good.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mike. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that you're not liking the keyboard. The combo uses our Unifying technology, so if you find a keyboard that better suits you that also uses the Unifying receiver, you can connect it with your mouse that you are enjoying. If you have any other questions or issues, please visit our support site: support.logi.com
-Charlton at Logitech












