Customer Ratings & Reviews
- Model:
- 920-008671
- SKU:
- 11065114
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent wireless connectivity of the product. No significant drawbacks or cons were mentioned by customers.
This summary was generated by AI based on customer reviews.
Mouse failed in 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse started double clicking for single clicks after 18 months. I am not sure why this issue is plaguing Logitech products for ages..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Faiz! I'm sorry to hear about your experience with the MK540 mouse. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 combo has a 1-year limited hardware warranty. Thank you so much for the feedback on the mouse double clicking! I will be passing this along. - Maggie from Logitech
Shhhhh....quiet keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and effective. Quiet keyboard is great for office when on calls.
I would recommend this to a friendIt had a defect, but will be replaced by warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on the left side of the keyboard started locking up after having it for a few weeks. It will be replaced under warranty.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry you received a defective device. I am glad to hear you took advantage of the 1 year warranty we offer for this Logitech product. Thank you for taking the time to write this review, we really appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard kept losing connection and i kept having to pair it back to the pc. Other than that it was good, but i returned it because of that issue.
No, I would not recommend this to a friendDefective but can't return "part of a bundle"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scroll wheel on the mouse is rubbing and making an irritating noise. I tried to return/exchange it and was told that "Since it was purchased as a bundle, I would owe them money to return it; unless I returned the entire bundle." I don't have the box to return the monitor anymore, so now I'm stuck with a disappointingly cheap keyboard and defective mouse that I "saved $20 on" by buying it at the same time as a monitor...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Noneofyournonsense, I'm sorry to hear that you had some issues with your MK540. That particular bundle has a 1 year hardware warranty, so if you navigate to the following link you should be able to open a ticket and get assistance. https://support.logi.com/hc/en-us -Weston from Logitech
nice set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice keyboard has very good range and the mouse is great to.
I would recommend this to a friendkey board and mouse was supposed to be free!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be free with purchase but I was charged 29.99 so that was a disappointment! Other than not getting anyone to fix that it works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Easterngirl, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Noisy keyboard, rattles while typing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to a laptop. Keyboard is noisy and rattles while typing. Sounds cheap. Looking for a quieter operating keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi 1houstonpltmgr,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
A VERY UNHAPPY CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM SO SORRY THAT I PURCHASED THIS ITEM FROM BEST BUY. I NEEDED TO RETURN THE ITEM FOR A REFUND OR STORE CREDIT AND I WAS TOLD THAT I HAD TO CONTACT THE MANUFACTURER LOGI TECH... I ONLY HAD THE ITEM FOR 15 DAYS AND NEVER OPENED THE BOX.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We understand your frustration with returning the unopened Logitech MK540. Contact your place of purchase customer service with your receipt and they should be able to process your return within their return window. We apologize for the inconvenience.
waste buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard & mouse is piece of crop it lag all the time my K520 is way better than this..they should do some update to make this thing work..
No, I would not recommend this to a friendUnfortunately not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this keyboard to work out for my home office, however, I exchanged it for the MX Keys Wireless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear this combo did not work out for you. But glad you were able to find another Logitech product that ultimately suited your needs. Thank you for taking the time to write this reviwe, we appreciate the feedback.
Poor deliver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give one star (not suppose to give even one star but no option) for this keyboard because of the deliver person not good service, he deliver the Keyboard box not properly, he just throw the box over the 3’ fence to the sidewalk in side my property and when the box hit to the Concret sound like bomb. I was in basement and I could hear the sound so louder. The keyboard is ok nice designed essay to use and look great. I would recommend this Keyboard to friend but not delivery service.
I would recommend this to a friendBrand response from Logitech
Posted .Really sorry about the poor delivery of your MK540, but glad that you like how it's working for you and that you'll recommend it to friends.
LOGI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE MOUSE KEEPS FREEZING UP, I HAVE TO TURN IT OFF AND BACK ON,EVEN AFTER REPLACING BATERY.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for reaching out about your Logitech MK540 mouse. We're sorry to hear you're experiencing freezing issues that require you to turn it off and on, even after replacing the battery. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Country:
- Product Name:
- Brief description of issue:
keyboard doesn't work well. mouse is ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard doesn't read the Caps key very well so the functions don't always work. Am going to return it this weekend for same keyboard but one that works , hopefully
No, I would not recommend this to a friendTerrible lag and unresponsive at times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a laptop closed connected to a monitor. The keyboard and mouse are in close proximity to the receiver (both on top of desk). The keyboard will miss keys and sometimes go unresponsive for sometimes a minute. LogiTech tech support offered no solution to the problem and it appears that many others have similar problem with this setup. I am about to run it over with my truck just for satisfaction! Don’t buy this if you plan to use with a laptop setup like mine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LSUEngineer, thank you for your feedback! This should not be an issue for you. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Too Sensitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the buttons to be be too easy to push resulting in many typos simply from brushing my fingers across the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, JrWB! I'm sorry to hear about your experience with the MK540 combo. Thank you so much for the feedback on the keys of this combo! I will be passing this along. - Maggie from Logitech
Lack Luster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a keyboard...That's about all one can say which is unfortunate for the price point. The keystroke feedback feels like there is slime under each key.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cincy,
Thank you for your feed back. It's greatly appreciated. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Unethical business practices
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse are fine. One star is for the u ethical practice of adding a $9.99 warranty to this purchase six months later on a totally different purchase. Complete runaround tryIng to get this removed and still have not been able to. Just bad business.
I would recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Replacement Wireless Keyboard / Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent substitute/replacement for my Dell Computer.
I would recommend this to a friendworst product ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the worst pair of remote keyboard and mouse I've ever purchased. A few months after purchasing this pair of junk, I noticed it would not function properly - mouse would act funny and keyboard frequently would not work. Only way to get them back working (just for a little while)? Smash them (literally) into the ground! It's like the signal receptors are so poorly coordinated they need to be beaten to be aligned properly. DO NOT BUY THIS GARBAGE!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the problems you are having with this combo. it sounds like you need to update the drivers on your computer for this item to function properly. Those can be found on the support page for this item on Logitech.com. Thank you for taking the time to write this review. We appreciate the feedback.