Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 11065114
Customer reviews
Rating 4.6 out of 5 stars with 7258 reviews
(7,258 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent wireless connectivity of the product. No significant drawbacks or cons were mentioned by customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
LOGITECH KEYBOARD MK540
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE TO RETURN TO THE STORE BECAUSE I SENT A FEW EMAILS TO BEST BUY AND NONE OF THE WAS ANSWERED.THE PROBLEM WITH THIS KEYBOARD IS THA WHEN I'M WRITING IT STOPS CCONTINUOUSLY AND I DON'T KNOW HOW TO RESEST IT.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear you were not able to reach anyone at Best Buy. We also have our own support that you may contact for future reference. Simply just go to the Logitech site, search for you device, scroll down and hit the support button. I hope this is helpful! Thank you for taking the time to write this review, we appreciate the feedback!
Rated 1 out of 5 stars
Quit working after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse worked fine for a few months, but started disconnecting and reconnecting intermittently after 4 months (and after the return window closed). The USB port was fine and when I used it with another wireless system, it worked fine.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Tami, sorry to see you're having connectivity issues with your MK540 Combo. You can try reconnecting the mouse and keyboard to the receiver with the Logitech Unifying Software: https://support.logi.com/hc/en-us/articles/360025297913. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023459773. Hope that helps!
Rated 1 out of 5 stars
Awful product!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst Mouse/keyboard combo on the market today. The mouse freezes up, is laggy and slow.... Would not recommend. You get what you pay for - GARBAGE
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello mouse,
I am sorry that the MK540 is not working as you expected. You need to download the Logitech Options app to use all the device's features and have the latest firmware. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Ghost keys didn’t take long to appear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ghost keys in less than a week and half. The keys were sticking and it was a new keyboard!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
Keyboard issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially great, but 8 months later the keyboard is iffy. I’ve had several instances where it just stops responding. Batteries not the issue and the laptop drivers are up to date. Disappointing. :(
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi AMNW, thank you for your feedback! For drivers, and support with the MK540, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
VINODCHANDRA CHAUDHARI
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST EVER SEEN THIS PRODUCT. NOT GOOD RESULT. DO NOT TRY FOR THIS.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
logitech MK540 is junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so slow sometimes you have to wait for several seconds and sometimes mins. The mouse proforms just as bad.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful Keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolute trash! I have not even had 5 months and the keyboard won’t even turn on. The return policy is trash as well and only 30 days. Way to back up products Best Buy.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi bnachole, thank you for your feedback! The MK540 is built to last, and backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
Not the Logitech I remember
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 36 month life ended up being a few days. Then the keyboard would intermittently stop responding. This is not one of the better products I've purchased from Logitech.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issues with the MK540. Your MK set comes with a manufacturer warranty. You can submit a direct support ticket by visiting us here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
JUNK!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! This was a Christmas gift and it's already doesn't work. Of course, only returnable until January 16, my loss. Hopefully this review will save someone else.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello KathrynT,
Thank you for choosing Logitech and for taking the time to review the Logitech MK540 mouse and keyboard combo. I am sorry that you have experienced issues; I would like to help. The Logitech “SetPoint” and “Options” software offer custom options and updates. If you have not already done so, please download the supporting software and I also recommend running the “Firmware Update Tool” to ensure your USB receiver has the latest updates. I have attached a link to the Logitech website where you can find these downloads, product guides and further assistance if you are still experiencing issues. I apologize for this inconvenience. I hope these suggestions resolve the issues that you have experienced.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024148914
Rated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the buttons don’t work. Down arrow, shift, etc. Haven’t even had it a month yet. The more it’s used the more issues we are finding but it’s out of the return period.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI Mich,
Thank you for your feed back. It's greatly appreciated. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Awful Connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read the reviews. This thing is something terrible. The connection barely works from 3 feet away. Installed the associated software from logitech and it still sucks.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is not responsive - or works only sporatically. It is driving me crazy. The mouse has a mind of its own. This has to go back.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, MissPiggy! I'm sorry to hear about your experience with the MK540 combo! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 has a 1-year limited hardware warranty. Thank you for the feedback on the performance of your combo! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Product did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I did, neither the keyboard nor the mouse worked. Spoke to Geek Squad on the phone, they couldn't figure it out either.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear about your experience with the MK540 combo! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
MOUSE IS DEFECTIVE, KEYBOARD POOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO DISSAPOINTED. BOTH KYBD/MOUSE HAVE SEVERAL PROBLEMS, A 5 DOLLAR MOUSE OR KYBD OUTPREFORMS LOGI. ONE CLICK OF MOUSE CAN DELETE SEVERAL EMAILS. KYBD WILL DELETE WHOLE JOB FOR NO REASON. TERRIBLE
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4-6 months the letters get scraped off & you have to write them back on with white or silver marker. This is an issues with all wireless keyboard
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI Star517,
Thank you for your feedback. It's greatly appreciated. You're device may be still under warranty. If you ever need assistance please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Curbside pickup two weeks later, bought as combo with monitor, monitor delivered.Drive to store to get keyboard and mouse get home open at night no mouse!!!!!!!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, so sorry about the mouse missing in the MK540 you picked up. This should be a relatively easy fix, and a bit inconvenient with a return trip. Simply go back to the store and let them know that the mouse was missing and they should be able to get you another one. Again, deepest apologies for the inconvenience.
Rated 1 out of 5 stars
Lags often on PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use keyboard but there is a lag on the keyboard for it to display on my monitor. Lags is really annoying when typing
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Not so good. Not so good. Not so good. Not so good. Not so good.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to provide your valuable feedback. We're sorry about the experience you've had. Your input is highly appreciated and we'll definitely pass it along to our team for further review.
Rated 1 out of 5 stars
Bad Keyboard and mouse.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this keyboard for a couple of months it just died. I changed the batteries and nothing. Not worth the buy at all
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Jdk1984! I'm sorry to hear about your experience with the MK540 combo. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 has a 1-year limited hardware warranty. Thank you for the feedback on the longevity of the combo! I will be passing this along. - Maggie from Logitech












