Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 11065114
Customer reviews
Rating 4.6 out of 5 stars with 7258 reviews
(7,258 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent wireless connectivity of the product. No significant drawbacks or cons were mentioned by customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Only good for a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s been a little bit over a year, and it stopped pairing with my laptop! Mouse won’t even work neither!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, RJV1980! I'm sorry to hear about your experience with the MK540 combo. I would recommend downloading our Unifying software here https://support.logi.com/hc/en-us/articles/360025297913 to un-pair and re-pair you combo to the receiver. If this doesn't fix your issue, please feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 for more assistance. Thank you so much for the feedback! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Keyboard has response issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn’t respond very well. Sometime o type and nothing happens which is very annoying. I wouldn’t recommend this product.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the keyboard not responding very well. It may need a firmware update. Here is the link in order to do that: https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_1.2.169_x64.exe. If that does not work, you may have gotten a defective unit. Luckily, it comes with a 1 year warranty, so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Keyboard Hardware issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped working after 1.5 years. Logitech would not replace as warrant is 1 year only.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn' work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has not worked properly since I got it but because of COVID 19 I have been unable to return it I have not left my home since March 3 2011.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with this combo. There are a few things you can try to get it working. First, update the drivers on your computer for this device. Those can be found on the support page for this device on the Logitech website. Second, you may need to do a firmware update as well. This can be found in the same spot as the drivers download. I hope this helps!
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My keyboard and mouse keeps slowing down. I am not sure if its my computer or the keyboard.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
missing mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not package was sent in original box. Box was damaged and mouse was missing
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with wifi capable mouse and keyboards. This may work but it did not work for me...not sure why. Returned.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Rondale, thank you for your feedback! Logitech mice and keyboards can connect with a USB computer connection or Bluetooth, depending on the model. It should be as easy as plug it in and turn it on. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
mistake purhase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the keyboard because I realized I didn't need it.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks again for taking the time to reach out to us; it is much appreciated.
Rated 1 out of 5 stars
What a mistake
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard does not tell you when you have your caps lock on. is THat TO mucH to ASk?
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Worst experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got both mouse and keyboard. I totally disappointed. Especially the keyboard not works properly.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well at the beginning but the keyboard stopped pairing after a month. I'm looking for a warranty with logitech.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Manuelo,
Thank you for taking the time to write this review and thank you for choosing Logitech. I am sorry that you have experienced a connectivity issue with the keyboard; I would like to help. I have attached a link to the “Getting Started” support page for the MK540 mouse and keyboard combo. There is a downloads tab at the left side of this page and at the top. If you have not already done so I recommend downloading the Logitech “Options” software for customization and for troubleshooting tools. I recommend running the “Firmware Update Tool” to ensure the USB receiver has the latest updated. If you are still experiencing issues after these steps and a computer restart, the “Unifying Software is available in the downloads tab at the top of the page. The “Unifying software will allow you to reestablish the connection between the keyboard and USB receiver. If you need any further assistance, please contact Logitech support through this link and you can also follow up with submitting a warranty claim if the issue is not resolved. The MK540 comes with a 1-Year Limited Hardware Warranty.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024850313--Downloads-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo
Rated 1 out of 5 stars
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is ok, but the mouse works when it wants too. Most of the time it doesn't. was going to bring it back but haven't had the time yet.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Good for 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted all of 30 days. Lousy product, lousy lousy
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we're sorry about that. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
Rated 1 out of 5 stars
USB Dongle not included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package arrived without the USB Type A dongle - the mouse and keyboard will not work without the dongle.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. The USB Receiver is found in the cardboard packaging. Sometimes it is easy to miss. If you still have the box, please check again. If the USB Receiver is still missing, you can either exchange the combo for another one, or purchase a Unifying Receiver separately here: https://www.bestbuy.com/site/logitech-usb-unifying-receiver/6201006.p?skuId=6201006
-Charlton at Logitech
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most keys don’t work on this keyboard . A waste of money.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Tahtiana,
I am sorry to hear that you are not happy with your Logitech keyboard. Feel free to reach out to the Logitech support team if you think you got a defective product. Also, your keyboard comes with 1-Year Limited Hardware Warranty.
- Leo from Logitech
Rated 1 out of 5 stars
KK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I wish I hadn’t throw away a box, otherwise I would have return it.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
keyboard failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this keyboard sucks, within 3 weeks, the d and the 7 keys stopped working. Outside of the return window.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience and concerns with the MK540 combo. I'm sorry to hear that a few of the keys stopped working after only a few uses. This combo has a 1 year limited hardware warranty that you can get started here: https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED
-Charlton at Logitech
Rated 1 out of 5 stars
This item often fails to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got this item, it worked perfectly fine. However, after just having it a short time, it often fails to perform up to par.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Connectivity issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months of use the keyboard and mouse no longer connect to my computer. A USB failure appears and makes them both unusable.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they don't work together I had to buy another one and they didn't want to return it to me
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi phone,
I am sorry that your new Logitech mouse and keyboard combo is not working as expected. I suggest you do a firmware update; performing a firmware update will fix any connectivity issues. Use the following link to update your MK540 firmware https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_3.0.258181_x64.exe. I hope you find this information helpful. Logitech appreciates your product review. - Leo from Logitech












