Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 11234418
Customer reviews
Rating 4.6 out of 5 stars with 7213 reviews
(7,213 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don’t waste your money or time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse stopped working after 20 minutes and the keyboard after 4 days. Don’t waste your money
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Gary,
Thank you for your feedback. Sorry you are having issues with your mouse. Here are possible solutions:
If your mouse is not working, the problem is likely to be a lost connection. The connection between the mouse and Unifying USB receiver can be lost for several reasons. Make sure you have fresh batteries in your mouse and is turned on. Make sure the Unifying USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on. Finally, download the correct version of Logitech SetPoint mouse and keyboard software. If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Nice design but keyboard has delay signal.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but the keyboard has delay signal. It's not helping you to be productive. Hope I can return the product.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Logitech
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse did not work immediately after plug in. The keyboard stop working 3 days afterward.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Christian,
Thank you for choosing Logitech and for taking the time to review the MK540 Wireless Keyboard and Mouse combo. I am sorry you experienced issues with your MK540; IU would like to help. I have attached a link to the "Getting Started" support page for your reference where you will find product guides, software downloads and further support. If you have not already done so, please download the Logitech "Options" software for customization. Please check your computer for system and driver updates. If you are still experiencing issues after these steps and restarting your computer, please run the "Connection Utility" software where you can reestablish a connection with the USB Nano receiver. For further assistance, please visit the Logitech website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023459773
Rated 1 out of 5 stars
Keys not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several keys do not work right out of the package. Will need to return for a new one.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Alex,
Thank you for choosing Logitech. I am sorry that you have experienced issues with your MK540 mouse and keyboard combo; I would like to help. I have attached a link to the "Getting Started" support page for your MK540, where you will find product guides, software downloads, and further support. If you have not already done so, please download the Logitech Options software for customization and best performance. I also recommend running the "Firmware Update Tool" to ensure your USB receiver has the latest updates. If you are still experiencing issues, please run the "Unifying" software, where you can reestablish a connection between the USB receiver and the MK540 mouse and keyboard. For further assistance, please visit the Logitech support website. I hope these suggestions will resolve this issue and that you will enjoy your MK540 mouse and keyboard combo.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023459773
Rated 1 out of 5 stars
Inferior product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working within a year and gave me headaches before then. Don't buy.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope not today
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these and one died within two weeks of purchasing.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear one of the combos died on you. That is not a common issue, you may have received a defective device. This combo does come with a 1 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED. I hope this helps! Thank you for taking the time to write this review, we really appreciate it. I hope you have an amazing day! -Danielle from Logitech
Rated 1 out of 5 stars
Never used it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works but the keyboard doesn't ! I will be returning this item when times are deemed as safe .
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the issue you're having with the keyboard not working. It could be a bug on the unifying receiver that could be easily fixed by visiting Logitech's product support website. Here's a direct link to the MK540's support: https://support.logi.com/hc/en-us/articles/360023459773 . Also here at this site are two software downloads that you may find useful down the road once you get the keyboard working. Hope this has helped and thank you for choosing Logitech.
Rated 1 out of 5 stars
Poor Chinese Product/Packaging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!!!! Three separate purchases/units with missing USB connectors
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing Items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was missing the usb connector. It was not worth sending it back.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello Phil, we are sorry to hear that the combo unit had a missing USB dongle. Before submitting a warranty ticket with us, we recommend double checking the package to see if you find the USB dongle. Next, also look in the battery compartment of both the keyboard and the mouse, the USB dongle will be located inside. If the dongle still doesn't pop up, I'll have the warranty link at the end of this message. We apologize for the inconvenience, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED
Rated 1 out of 5 stars
Mouse and keyboard acting up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product started acting up after 30 days of light use. No longer able to use. Not recommended.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi George, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
mouse stopped working after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mouse stopped working just after 1 year of expiry. :( really disappointed.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
Bad Keyboard and Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a month to get and it was defevtive! Would say on buying again!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that the MK540 that you received was defective. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the MK540 does come with a 1 year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, I returned this. Uncomfortable and way too glitchy.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, stiff keys. Looked great but looks are deceiving. I returned it.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Glara,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! It’s a great combo with key board & mouse
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello TinaMarie, thank you so much for being a Logitech customer and taking the time to write this review for us. We would really appreciate if you could amend the star rating so that it matches this awesome review. Thank you so much! I hope you have an awesome day!
-Danielle from Logitech
Rated 1 out of 5 stars
Regret Impulse Purchase of Clunky Slow Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, missed the return window for this keyboard before I discovered how bad it was.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear that you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Missing the Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened the box today, and the mouse is missing. Goodness, this is crappy!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy This
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo is a trash combo. Don't buy it. Get a different one. You're welcome
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hofford, thank you for your feedback! The MK540 Advanced is an instantly familiar wireless keyboard and mouse combo built for precision, comfort, and reliability. Be sure to check out Logitech Options software: https://support.logi.com/hc/en-us/articles/360024850313--Downloads-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo - For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - You may prefer MK550 for comfort, MK850 for performance, or our MX series for the very best!
Rated 1 out of 5 stars
Mm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because havent set it up. Havent open it. Havent use it yet.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello Star,
Thank you for choosing Logitech and for taking the time review the MK540 mouse and keyboard combo. I understand that your current rating of the MK540 is, "1 star rating, havent set it up. Havent open it. Havent use it yet". I have attached a link to the MK540's "Getting Started" guide for your reference. I hope you will enjoy your mouse and keyboard combo. Please feel welcome to visit the Logitech website for product support, and please consider revisiting your rating of this combo once you have had a chance to open, set up and use it.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023459773-Getting-Started-MK540
Rated 1 out of 5 stars
bad receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth receiver stop working after few weeks. and i don't use the computer every day.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friend












