Customer Ratings & Reviews
- Model:
- 920-008671
- SKU:
- 11920956
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent wireless connectivity of the product. No significant drawbacks or cons were mentioned by customers.
This summary was generated by AI based on customer reviews.
It is very bad in connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE FIRST MONTH WAS VERY GOOD BUT EVERYTHING IS A STORM OF MORTIFICATION'S It is very bad in connectivity I spend a lot of work The Bluetooth is horrible, bad when the happier I am, lose connection
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ururruru,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Logitech
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. It works well. I would like it to have a light on the keyboard but I knew it didn’t when I ordered it.
I would recommend this to a friendWorks well with Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my kids to use they don't seem to mind them
I would recommend this to a friendkeyboard didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard didn't work for our computer, returned for credit
No, I would not recommend this to a friendHorrible keyboard, good mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the keyboard for the last two months and still can't type properly on it. It's just horrible. The general connectivity and battery-life are impressive and the mouse is just fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the keyboard. We appreciate the time you took to write this review, we like all feedback
Bundle option is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard battery may have issues, mouse works fine
No, I would not recommend this to a friendHorrible Key Travel and Tiny Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard hoping for an amazing experience but I was extremely disappointed. For anyone looking for a good keyboard, one of the most important factors is decent key travel, which seems to be lacking on many of the Logitech models. I have a Logitech keyboard and mouse combo I bought a while ago which has far more travel and is a joy to type. I cannot say the same for this one which was why I had to return it. Typing on it was just horrible. As for the mouse, this seems to be another huge problem with the "lower-end" keyboards. All of these mice are so tiny and unusable! Be aware of this because that was a complete turn off for me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ARMFuture, we are so sorry to hear that the MK540 did not meet your expectations. Although the MK540 is one of our most popular combos, it is not meant for everyone. What I recommend, is checking out some of the different options we have available at your local Best Buy. We have a wide range of demo units for you to try and get that perfect fit. We are excited to hear from you again. Have a great day. -Ricky from Logitech
Cheap but functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics are okay, though it lacks in surface appeal.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was replacing one i had had so long the letters were no longer able to be seen, this one works great, it has a lower profile so easy on the wrist, rounded keys are very nice on the finger tips
I would recommend this to a friendNot a great decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 2 weeks cant get it to connect to my laptop
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Decent Set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a newer model I guess, but performs worse than an older model Logitech wireless keyboard & mouse set I bought at Wal-Mart about 3 years ago! I only sit about 5 feet away from my TV (monitor) for PC gaming.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that you're not satisfied with your new mouse and keyboard. What exactly is the issue? If you're having issues with connectivity, try to have the USB receiver plugged directly into the computer. Please visit our support site with any questions or issues: support.logi.com
-Charlton at Logitech
Mouse quality is poor!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this set and the mouse stopped working less than a year later. They keyboard still works great though! Disappointed half of the system works at this point.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the MK540. I'm sorry that the mouse has stopped working. When the battery on the mouse is changed it will sometimes effect its pairing to the Unifying Receiver. You can try and repair the mouse to the USB receiver by downloading the Unifying Software from here: https://support.logi.com/hc/en-us/articles/360025297913 You can follow the on screen prompts to add the mouse back to the receiver. You can also purchase a different mouse that is Unifying ready and add the mouse and keyboard to the same receiver so that they both operate off one USB receiver. Thank you for being a Logitech customer. Kristi from Logitech
New keys...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice keyboard, but oddly enough, at least for me, the keys seem to be a little "too" quiet. I realize this isn't really a negative, but I prefer my keys to make a little sound as I'm typing, and this one is fairly quiet... almost silent, even.
I would recommend this to a friendDefective Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning as keyboard stopped responding in 2 days.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo didn’t work as expected. We’ll share this with our team for improvement.
New Loogitech MK540
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced old keyboard and mouse, and the new Logiteck MK440 works perfectly with very easy set up.
I would recommend this to a friendLove this keyboard and mouse combo!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for work and loved it so much, needed one for home. To my surprise the one that I recently ordered was in gray and the mouse was cooler and more comfortable. Highly recommended!
I would recommend this to a friendThe pits.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard does not connect with computer right away. Then when it connects and you leave for awhile it takes another 2-5 minutes to connect again. It’s the pits.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello there, I'm sorry to hear that you've been having issues with your MK540 keyboard and mouse combo. It certainly sounds like you're having some connectivity issues, so I would recommend making sure the USB is fully inserted into the computer, and possibly think about swapping the receiver to a different port, possibly one closer to the devices or with less obstructions, as that could be causing the disconnections.
Logitech wirless keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last month. This package was OK until today; the mouse stopped working. Took it to Best Buy and was told I had to contact the manufacturer which I don't want to be shipping or returning anything. So I bought a new mouse.
No, I would not recommend this to a friendDisappointed. Never used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how many times I try, I can't get it to connect. Also did not come with a usb connector that I'm see all over the internet.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, LacreshaFlowers! I'm sorry to hear about your experience with the MK540 combo. I see that you are saying that this combo did not come with a USB receiver. If you haven't already, make sure to check in the battery compartments in both the keyboard and the mouse. If it isn't in either one of those, feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if they can get you a replacement. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Don’t waste your money on this!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this one!!! I bought one to help set up my home office & as soon as I attempted to use it, the keys stuck & the mouse lagged. I figured “okay this one’s just defected so I’ll just exchange it for another one.” My experience with trying to exchange the purchase was not great but I understand that this pandemic is stressing most humans out. The new keyboard I got was working great for a little bit. Today is my first day using it again after about a month. Just like the previous keyboard & mouse combo, the keys kept sticking & the mouse was lagging. Don’t waste your money on this one!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the MK540 did not meet your expectations. Although the MK540 is one of our most popular combos, it is not meant for everyone. What I recommend, is checking out some of the different options we have available at your local Best Buy. We have a wide range of demo units for you to try and get that perfect fit. We are excited to hear from you again. Have a great day. -Ricky from Logitech