Customer Ratings & Reviews
- Model:
- 920-008671
- SKU:
- 12508083
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent Keyboard Quality, often describing it as quiet and comfortable, and praise its overall Ease of use. The wireless functionality, impressive Battery Life, and great Price are also highly valued. On the other hand, a small number of customers noted the product's Size was a little smaller than expected. Additionally, very few users brought up concerns about lag.
This summary was generated by AI based on customer reviews.
Alright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright, nothing fancy. Sometimes the mouse doesnt respond as i would like.
No, I would not recommend this to a friendMonitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a nice Christmas gift. Can't wait to see if they like it.
I would recommend this to a friendDo Not Purchase.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems as of latley, most of the items I have purchased from Best BVuy have been garbage. This one however takes the award for " Do Not Purchase ". The keyboard will fail to respond 80% of the time. This does not help if you in the middle of a game or project that is time sensitive. This garbage goes back to Best Buy today.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi there, this is certainly not the experience we want our customers to face, we will take this as feedback and pass it along to the team for future consideration.
Keyboard
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feel of this keyboard was a little off. We ended up returning.
No, I would not recommend this to a friendDo not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse wheel broke after one month of use. Absolute garbage buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo didn’t fully meet your expectations.We’ll share this with our team for improvement. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.
Very stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on an early black friday sale. It was the more expensive of the two I was considering, which I expected would mean it was better. That was apparently wrong. I would never have bought this if I'd been able to touch it first, and I'm planning on returning it at my earliest convenience. Both the keys on the keyboard and the roller button on the mouse are extremely stiff. They feel like buttons that have spent years getting clogged with dust and grime. (They don't 'click' at all either, if that's something you're into.)
No, I would not recommend this to a friendOk Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the keyboard is ok, the keys feel cheap, but it is good enough.
No, I would not recommend this to a friendOver priced poor quailty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard feel off my desk and broke into I wouldn't recommend. Buying it.
I would recommend this to a friendDon’t love the built in plastic wrist rest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to connect- love one dongle for keyboard and mouse. I hate the built in wrist rest- takes up too much valuable desk real estate and I already have a gel rest/ so this puts the keys a couple inches further away. Terrible design and I see why they are offering it for 1/2 off- to get rid of them!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Very sorry to hear about the issues you're having with the built-in palm rest on the MK540 you recently acquired. Best Buy does have it's 14-day return policy if you're still unsatisfied and Logitech does provide other MK combos to choose from. Thank you for your feedback.
Price was good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good the quality is OK. It’s a team a while to connect
I would recommend this to a frienddont buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it took forever to connect and it doesnt work much of anything on my tv
No, I would not recommend this to a friendPoor quality- didn't last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just long enough for my warranty to expire and then stopped working. I've tried everything and this keyboard is now just a plastic piece of trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry about the experience! We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
There are better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was on sale when I bought it. I like that it has several shortcut keys and commands, but the keyboard feels cheap and the mouse kept disconnecting. I dont think this is very good for what you pay for. One good thing about it is that it has one USB for both, so it only takes up one usb port on my computer.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard came with my new Inspiron 2in1 pc. Worked fine for a couple of weeks. Suddenly stopped working. The mouse and keyboard work via 1 usb port. The mouse works fine. Disappointed. Had to buy another keyboard. Am contacting Dell
No, I would not recommend this to a friendStopped
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse stopped working after about seven months of use so I had to switch to a wired mouse. Tried wiping the optics with ethanol but didn’t help. Tried changing batteries and didn’t help either. Not sure what is wrong. Two stars cuz at least the keyboard is still working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Olivia, we are sorry to hear that the MK540 did not work for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the MK540 comes with a one year limited hardware warranty. So please, reach out to us on our Logitech Support website and submit a warranty claim ticket. We'd love to get this issue resolved for you. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&pID=37552127-7db1-11e9-bada-99787268b620
Excellent value and performance for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my surface laptop. I can use both with one USB connection (only have one port). And no mouse lag with my last wireless mouse.
I would recommend this to a friendtype slow for it to keep up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is something not quite right with this design. Can't type fast without messing up and needing to retype. Very time consuming. Logitech is a good brand, but this keyboard lacks something that I can't describe. You need to type slow for it to keep up.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Lstorer, thank you for sharing your experience with the MK540 mouse and keyboard. I'm sorry that you had issues with the keyboard messing up. I hope that you are able to adjust to the feel of the keys and can continue typing fast with out having to retype anything. Thank you for being a Logitech customer. Kristi from Logitech.
Freezes all of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard and mouse freeze up all of the time and it drives me nuts. I have changed the batteries twice after barely 2 months of purchase and I have also checked the receiver and USB port multiple times. It has actually become more a product of inefficiency than making my office time more productive.
No, I would not recommend this to a friendFailed connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not stay connected. Have changed batteries twice and the keyboard will fail me each time. Need to return, throw away or something. Not worth the price. I have to provide some pressure to the keyboard just to get it to work. long and slow response.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
The connection between the keyboard and the USB receiver can be lost for several reasons, including:
• Low battery charge
• Moving the USB receiver from one USB port to another
• Moving the USB receiver to another computer
• Plugging the USB receiver into a USB hub, KVM switch or other unsupported device. (NOTE: Your USB receiver must be plugged directly into your computer.)
• Using your wireless keyboard on metal surfaces
• Radio frequency (RF) interference from other sources
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
IT'S OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a keyboard should . No better or worse than others
I would recommend this to a friend