Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 12508083
Customer reviews
Rating 4.6 out of 5 stars with 7272 reviews
(7,272 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent Keyboard Quality, often describing it as quiet and comfortable, and praise its overall Ease of use. The wireless functionality, impressive Battery Life, and great Price are also highly valued. On the other hand, a small number of customers noted the product's Size was a little smaller than expected. Additionally, very few users brought up concerns about lag.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wireless keyboard and mouse and have had issues since day one. The mouse either doesn’t connect or when it is connected lags significantly. I have followed all of Logitechs suggested fixes including reinstalling the firmware, nothing works. I believe that there is something fundamentally wrong with this product. I suggest seeking another option if you’re looking for a wireless keyboard/mouse that actually works.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
May cause issues with other wireless devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while i believe this works ok for some, i have other computers with wireless devices. apparently the frequency of these devices interfers with the proper operation of these wireless devices.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that it is causing interference with other devices you have. This uses the 2.4GHz frequency band and while it is highly unlikely that frequencies are crossing, occasionally it can happen. Please download Logitech Options and try to pair both the mouse and keyboard to the Unifying receiver again. It will find an unused frequency and should not interfere any longer. https://support.logi.com/hc/en-us/articles/360024850313--Downloads-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo
-Charlton at Logitech
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great gift to give a relative of mine, they report that they love it; use it every day.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 1 out of 5 stars
Mouse gives off a loud, annoying "click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased many Logitech products in the past (including a keyboard), but was disappointed in this purchase and am returning. The underside of the keyboard and mouse, although not pictured, is stark white, which will show dirt in no time. While perhaps I could have lived with that, but could not live with the fact that the mouse makes an annoying, LOUD, tinny sound with every click. Can't have that going on when on a video call for work. It's already on its way back to BestBuy
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the mouse included in the MK540 Keyboard and Mouse bundle. Logitech does have a host of "Silent" clicking mice that you may find more to your liking, here's a link to check them out: https://www.logitech.com/en-us/products/mice.html?filters=silent-clicks. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 5 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice feel when typing which not true in laptops. being able to tilt is also nice
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
New employee keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every new employee gets a new computer, monitor and keyboard they all love this setup.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice. The keyboard Keys are smooth, the layout and angle of the keyboard are very comfortable. Like the wireless mouse very responsive and smooth.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a seamless keyboard. I love using it for typing homework assignments!
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 2 out of 5 stars
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by this wireless combination. The problem with it is that it is unreliable in it's connection. So much so, that I went back to my wired keyboard.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LittleRalph, thank you for your feedback! The Unifying USB receiver provides up to 10 meters of wireless range. Wireless range may vary due to environmental and computing conditions. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
DO NOT BUY!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection is fickle at best when only 5 feet away.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Samantha,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Disconnect after 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months of regular using, this combo got disconnected occasionally and sometimes time lag in typing which is really annoying. Now after 9months, the keyboard is completely dead - no connection at all! I downloaded the Logitech software but still no use. I tried to contact Logitech for the 1-year warranty but I can’t find a way to file a claim. It is really a pity. I enjoyed typing on this keyboard and the mouse was good too. But after 9 months, the disconnection and no-way warranty turn me away for other brands.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connection issues with the MK540. You can start a support ticket/warranty claim through our system here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
The best for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second key board I have to use in my home and at work. The Caps Lock button to warn me when I type, so never confuse. and not expensive.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 1 out of 5 stars
didn't have a usb toggle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked like a quality keyboard, came with no usb toggle for the wireless connection. Yes, had 4 others check all packaging, the slot to hold it in the battery compartment was empty, every effort was made to find it. Since I bought it as a bundle package with a monitor, I was told to return it I would have to pay them, as I had received a discount on the monitor. Not happy, but still asked if they would recycle the keyboard as it was useless, that was also refused. Keyboard is in the garbage, won't be buying one from Best Buy.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issue you are having with the keyboard. Fortunately, this device has a warranty through Logitech. If you would like to file a claim to receive the missing USB dongle, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Keyboard quality
Rated 1 out of 5 stars
Horrible keyboard. Good mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible keyboard. The keys’ shape is really weird. While typing, I keep hitting two adjacent keys ! The mouse is good.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mike. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that you're not liking the keyboard. The combo uses our Unifying technology, so if you find a keyboard that better suits you that also uses the Unifying receiver, you can connect it with your mouse that you are enjoying. If you have any other questions or issues, please visit our support site: support.logi.com
-Charlton at Logitech
Rated 2 out of 5 stars
Mouse failed in 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse started double clicking for single clicks after 18 months. I am not sure why this issue is plaguing Logitech products for ages..
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Faiz! I'm sorry to hear about your experience with the MK540 mouse. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 combo has a 1-year limited hardware warranty. Thank you so much for the feedback on the mouse double clicking! I will be passing this along. - Maggie from Logitech
Rated 5 out of 5 stars
Shhhhh....quiet keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and effective. Quiet keyboard is great for office when on calls.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friendRated 2 out of 5 stars
It had a defect, but will be replaced by warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on the left side of the keyboard started locking up after having it for a few weeks. It will be replaced under warranty.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry you received a defective device. I am glad to hear you took advantage of the 1 year warranty we offer for this Logitech product. Thank you for taking the time to write this review, we really appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 3 out of 5 stars
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard kept losing connection and i kept having to pair it back to the pc. Other than that it was good, but i returned it because of that issue.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective but can't return "part of a bundle"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scroll wheel on the mouse is rubbing and making an irritating noise. I tried to return/exchange it and was told that "Since it was purchased as a bundle, I would owe them money to return it; unless I returned the entire bundle." I don't have the box to return the monitor anymore, so now I'm stuck with a disappointingly cheap keyboard and defective mouse that I "saved $20 on" by buying it at the same time as a monitor...
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Noneofyournonsense, I'm sorry to hear that you had some issues with your MK540. That particular bundle has a 1 year hardware warranty, so if you navigate to the following link you should be able to open a ticket and get assistance. https://support.logi.com/hc/en-us -Weston from Logitech
Rated 5 out of 5 stars
nice set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice keyboard has very good range and the mouse is great to.
This review is from Logitech - MK540 Full-size Advanced Wireless Membrane Keyboard and Mouse Combo for PC - Black
I would recommend this to a friend












