Customer Ratings & Reviews
- Model:
- 920-008671
- SKU:
- 12508083
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent Keyboard Quality, often describing it as quiet and comfortable, and praise its overall Ease of use. The wireless functionality, impressive Battery Life, and great Price are also highly valued. On the other hand, a small number of customers noted the product's Size was a little smaller than expected. Additionally, very few users brought up concerns about lag.
This summary was generated by AI based on customer reviews.
Not quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud keyboard and odd feel. The mouse didn’t work consistently, so returning them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the MK540 did not meet your expectations, we hope that you have found another product within the Logi family that will suit your needs. If you ever have any questions or need support, please visit us at: https://support.logi.com/hc/en-us
- Pros mentioned:Keyboard quality
Sweet deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Logitech products. I needed a new keyboard and this one is perfect. The price is right too!
I would recommend this to a friendBrand response from Logitech
Posted .Hi, Alberta, Thank you for your seemingly rave review and love for Logitech products.
Terrible keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much like several other Logitech keyboards I have had, this one is unable to keep up with my typing, cuts out frequently and frequently fails to register keystrokes. After a couple hours I gave up and packed it back up in the box. I never even tried the mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like a button issue. Try cleaning the buttons/keys with compressed air. Also, unpair/re-pair or disconnect/reconnect the hardware and check if that helps. If the issue persists, reach out to Logi Support team for further assistance.
Sigh. Disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is barely OK. The mouse won’t connect (even after many attempts and much troubleshooting) and the keys stick.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello GomezClan. Thank you for taking the time to write a review of the MK540 at Best Buy. I'm sorry to hear that you are having issues with the mouse not connecting and the keys sticking. Unfortunately lemons can happen sometimes with the thousands of products that get shipped out everyday. If you are still within the exchange period, please try a new one and see if that one works. If not, please contact our Customer Support and get a warranty replacement started. https://support.logi.com/hc/en-us/
-Charlton at Logitech
Very Good Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Excellent value. I would highly recommend this keyboard.
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bluetooth connectivity without dongle, meaning cannot be used separately (just mouse or just keyboard)
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Anon, thank you for your feedback! The MK540 uses a wireless USB receiver which will work for both the mouse and the keyboard. You may prefer the upgraded MK850, which includes Bluetooth, Multi-device, and FLOW with Logitech Options software: https://www.bestbuy.com/site/logitech-mk850-performance-wireless-keyboard-and-optical-mouse-black/5761911.p?skuId=5761911 - Will, Logitech.
Logitech is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't both with HP, Microsoft, or any other brand keyboards and mice. Logitech will last you forever!
I would recommend this to a friendFew months and then it stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So after a few months the keys stopped working and I had to return it thank goodness I got the warranty replacement!!
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the keys stopped working with the MK540. Also glad that you were able to get a warranty replacement through Best Buy. Just know that Logitech provides a 1 year limited hardware warranty for the MK540. If any issues should come up, please visit this link: https://support.logi.com/hc/en-us/articles/360023459773-Getting-Started-MK540. This is the product support page for the MK540 which has troubleshooting FAQs, software downloads, warranty information, and more. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly but it would have been cool if it worked
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi sbuyher93,
I am sorry you didn't like your new Logitech mouse and keyboard combo. This issue is not common, so I suggest you contact Geek Squad support for technical assistance or the Logitech support team. Logitech appreciates your product insight. https://support.logitech.com/hc/en-us/requests/new?ticket_form_id=360000621393&mID=13004
- Leo from Logitech
Meh- not comfy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy; keys are spaced tightly and rounded; making it hard to get a tactile grip on the keys.
No, I would not recommend this to a friendWhere is my keyboard?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review this product, but I still have not received it. I have spoken to the delivery company who said they had to contact Best Buy. I have spoken to Best Buy who said they would send another one out immediately.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We'd recommend you to report to us incase if you need any assistance regarding the product by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue or query –
- Cons mentioned:Size
Too big of a keyboard for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend a lil smaller for myself. I just don’t enjoy something going over both of my legs like that.
No, I would not recommend this to a friend Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes to randomly stop transmitting inputs. One second it working and then the next you have to wait 30 seconds for it to work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Very sorry to hear about your troubles with the MK540 and the connection issues it's giving you. Try downloading Logitech's Option software which you can use to customize settings and also insure that your unifying receiver is working properly running the latest driver. Here's a link specifically for your MK540: https://support.logi.com/hc/en-us/articles/360024850313--Downloads-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo . Hope this was a help. Thanks for being a Logitech customer.
Mouse have a 0.1 mm gap, so it is wobbly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two times I bought this kit the mouse had an issue so it wobbles on the surface (pad or table). This is a unacceptable defect for a mouse device. You can fix it with 2-4 layers of a duct tape on one of the slide pads. I love Logitech and love this combo kit design. I hope it is just a manufacturing defect of one batch, not the whole series. I have a M310 mouse from a different kit and its surface is perfect.
No, I would not recommend this to a friend- Cons mentioned:Lag
Mouse and keyboard always freeze randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both the keyboard and mouse lag frequently and it makes both of the items unusable
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that you're having some issues with your MK540. It sounds like you're having some connectivity issues. My recommendation would be to try different usb ports for the unifying receiver, specifically ports that are closest to the mouse and keyboard and that have minimal obstructions.
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best, in fact the one sift key does not work properly. Disappointing, get something better, junk.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bruce,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Clunky, did odd things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this keyboard. Keyboard is noisy and clunky to use. Wish I never bought it! Number pad stopped working the second day
No, I would not recommend this to a friendAlmost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After Windows 11 boots, the right hand number pad stops working.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Great keyboard for work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have any extended experience at all with the mouse from this combo. It's too light and plain feeling for my taste, so it's been relegated to a backup device. With that said, I use this keyboard every single day for work. While it's nothing super fancy like an MX series, it IS very effective for the price. I like the built-in wrist rest, full num-pad, and calculator button. The things I would change would be putting the sleep button somewhere out of the way and not tied to a regular key (I regularly hit it by accident when taking a screenshot), allowing a direct Bluetooth connection and recharging via USB-C. Anything to get rid of a dongle and the need to replace batteries (even if it's like once every couple of years). I can also say from experience with a different product that Logitech provides EXCELLENT customer service.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Your feedback is a valuable part of our development process. We’re glad our product is meeting your expectations. Thanks for being part of our journey.
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was very faulty and laggy. Had to return the item. Other then that, it was a good design.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi 12234, thank you for your feedback! You should not experience any lag with any Logitech product. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.