Customer Ratings & Reviews
- Model:
- 920-008671
- SKU:
- 6215118
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's quality and ease of use. The wireless feature, price, and impressive battery life also contribute to positive experiences. However, some customers have reported occasional connection issues and lag. Overall, the keyboard and mouse combo seems to be well-received.
This summary was generated by AI based on customer reviews.
Mouse gives off a loud, annoying "click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased many Logitech products in the past (including a keyboard), but was disappointed in this purchase and am returning. The underside of the keyboard and mouse, although not pictured, is stark white, which will show dirt in no time. While perhaps I could have lived with that, but could not live with the fact that the mouse makes an annoying, LOUD, tinny sound with every click. Can't have that going on when on a video call for work. It's already on its way back to BestBuy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the mouse included in the MK540 Keyboard and Mouse bundle. Logitech does have a host of "Silent" clicking mice that you may find more to your liking, here's a link to check them out: https://www.logitech.com/en-us/products/mice.html?filters=silent-clicks. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a seamless keyboard. I love using it for typing homework assignments!
I would recommend this to a friendLOGI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE MOUSE KEEPS FREEZING UP, I HAVE TO TURN IT OFF AND BACK ON,EVEN AFTER REPLACING BATERY.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for reaching out about your Logitech MK540 mouse. We're sorry to hear you're experiencing freezing issues that require you to turn it off and on, even after replacing the battery. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice. The keyboard Keys are smooth, the layout and angle of the keyboard are very comfortable. Like the wireless mouse very responsive and smooth.
I would recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by this wireless combination. The problem with it is that it is unreliable in it's connection. So much so, that I went back to my wired keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LittleRalph, thank you for your feedback! The Unifying USB receiver provides up to 10 meters of wireless range. Wireless range may vary due to environmental and computing conditions. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Shhhhh....quiet keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and effective. Quiet keyboard is great for office when on calls.
I would recommend this to a friendDO NOT BUY!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection is fickle at best when only 5 feet away.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Samantha,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Disconnect after 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months of regular using, this combo got disconnected occasionally and sometimes time lag in typing which is really annoying. Now after 9months, the keyboard is completely dead - no connection at all! I downloaded the Logitech software but still no use. I tried to contact Logitech for the 1-year warranty but I can’t find a way to file a claim. It is really a pity. I enjoyed typing on this keyboard and the mouse was good too. But after 9 months, the disconnection and no-way warranty turn me away for other brands.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connection issues with the MK540. You can start a support ticket/warranty claim through our system here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Mouse failed in 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse started double clicking for single clicks after 18 months. I am not sure why this issue is plaguing Logitech products for ages..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Faiz! I'm sorry to hear about your experience with the MK540 mouse. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 combo has a 1-year limited hardware warranty. Thank you so much for the feedback on the mouse double clicking! I will be passing this along. - Maggie from Logitech
- Pros mentioned:Keyboard quality
Horrible keyboard. Good mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible keyboard. The keys’ shape is really weird. While typing, I keep hitting two adjacent keys ! The mouse is good.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mike. Thank you for taking the time to write your review of the MK540 combo. I'm sorry to hear that you're not liking the keyboard. The combo uses our Unifying technology, so if you find a keyboard that better suits you that also uses the Unifying receiver, you can connect it with your mouse that you are enjoying. If you have any other questions or issues, please visit our support site: support.logi.com
-Charlton at Logitech
didn't have a usb toggle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked like a quality keyboard, came with no usb toggle for the wireless connection. Yes, had 4 others check all packaging, the slot to hold it in the battery compartment was empty, every effort was made to find it. Since I bought it as a bundle package with a monitor, I was told to return it I would have to pay them, as I had received a discount on the monitor. Not happy, but still asked if they would recycle the keyboard as it was useless, that was also refused. Keyboard is in the garbage, won't be buying one from Best Buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issue you are having with the keyboard. Fortunately, this device has a warranty through Logitech. If you would like to file a claim to receive the missing USB dongle, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
The best for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second key board I have to use in my home and at work. The Caps Lock button to warn me when I type, so never confuse. and not expensive.
I would recommend this to a friendA VERY UNHAPPY CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM SO SORRY THAT I PURCHASED THIS ITEM FROM BEST BUY. I NEEDED TO RETURN THE ITEM FOR A REFUND OR STORE CREDIT AND I WAS TOLD THAT I HAD TO CONTACT THE MANUFACTURER LOGI TECH... I ONLY HAD THE ITEM FOR 15 DAYS AND NEVER OPENED THE BOX.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We understand your frustration with returning the unopened Logitech MK540. Contact your place of purchase customer service with your receipt and they should be able to process your return within their return window. We apologize for the inconvenience.
It had a defect, but will be replaced by warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on the left side of the keyboard started locking up after having it for a few weeks. It will be replaced under warranty.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry you received a defective device. I am glad to hear you took advantage of the 1 year warranty we offer for this Logitech product. Thank you for taking the time to write this review, we really appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
nice set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice keyboard has very good range and the mouse is great to.
I would recommend this to a friendDefective but can't return "part of a bundle"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scroll wheel on the mouse is rubbing and making an irritating noise. I tried to return/exchange it and was told that "Since it was purchased as a bundle, I would owe them money to return it; unless I returned the entire bundle." I don't have the box to return the monitor anymore, so now I'm stuck with a disappointingly cheap keyboard and defective mouse that I "saved $20 on" by buying it at the same time as a monitor...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Noneofyournonsense, I'm sorry to hear that you had some issues with your MK540. That particular bundle has a 1 year hardware warranty, so if you navigate to the following link you should be able to open a ticket and get assistance. https://support.logi.com/hc/en-us -Weston from Logitech
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard kept losing connection and i kept having to pair it back to the pc. Other than that it was good, but i returned it because of that issue.
No, I would not recommend this to a friendkey board and mouse was supposed to be free!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be free with purchase but I was charged 29.99 so that was a disappointment! Other than not getting anyone to fix that it works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Easterngirl, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Unethical business practices
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse are fine. One star is for the u ethical practice of adding a $9.99 warranty to this purchase six months later on a totally different purchase. Complete runaround tryIng to get this removed and still have not been able to. Just bad business.
I would recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Noisy keyboard, rattles while typing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to a laptop. Keyboard is noisy and rattles while typing. Sounds cheap. Looking for a quieter operating keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi 1houstonpltmgr,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech