Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 6215118
Customer reviews
Rating 4.6 out of 5 stars with 7206 reviews
(7,206 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's quality and ease of use. The wireless feature, price, and impressive battery life also contribute to positive experiences. However, some customers have reported occasional connection issues and lag. Overall, the keyboard and mouse combo seems to be well-received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lag
Rated 1 out of 5 stars
waste buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard & mouse is piece of crop it lag all the time my K520 is way better than this..they should do some update to make this thing work..
No, I would not recommend this to a friend Rated 2 out of 5 stars
Too Sensitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the buttons to be be too easy to push resulting in many typos simply from brushing my fingers across the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, JrWB! I'm sorry to hear about your experience with the MK540 combo. Thank you so much for the feedback on the keys of this combo! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Unfortunately not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this keyboard to work out for my home office, however, I exchanged it for the MX Keys Wireless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear this combo did not work out for you. But glad you were able to find another Logitech product that ultimately suited your needs. Thank you for taking the time to write this reviwe, we appreciate the feedback.
Rated 1 out of 5 stars
Poor deliver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give one star (not suppose to give even one star but no option) for this keyboard because of the deliver person not good service, he deliver the Keyboard box not properly, he just throw the box over the 3’ fence to the sidewalk in side my property and when the box hit to the Concret sound like bomb. I was in basement and I could hear the sound so louder. The keyboard is ok nice designed essay to use and look great. I would recommend this Keyboard to friend but not delivery service.
I would recommend this to a friendBrand response from Logitech
Posted .Really sorry about the poor delivery of your MK540, but glad that you like how it's working for you and that you'll recommend it to friends.
Rated 5 out of 5 stars
Replacement Wireless Keyboard / Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent substitute/replacement for my Dell Computer.
I would recommend this to a friendRated 1 out of 5 stars
Terrible lag and unresponsive at times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a laptop closed connected to a monitor. The keyboard and mouse are in close proximity to the receiver (both on top of desk). The keyboard will miss keys and sometimes go unresponsive for sometimes a minute. LogiTech tech support offered no solution to the problem and it appears that many others have similar problem with this setup. I am about to run it over with my truck just for satisfaction! Don’t buy this if you plan to use with a laptop setup like mine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LSUEngineer, thank you for your feedback! This should not be an issue for you. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 2 out of 5 stars
keyboard doesn't work well. mouse is ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard doesn't read the Caps key very well so the functions don't always work. Am going to return it this weekend for same keyboard but one that works , hopefully
No, I would not recommend this to a friendRated 2 out of 5 stars
Lack Luster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a keyboard...That's about all one can say which is unfortunate for the price point. The keystroke feedback feels like there is slime under each key.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cincy,
Thank you for your feed back. It's greatly appreciated. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
worst product ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the worst pair of remote keyboard and mouse I've ever purchased. A few months after purchasing this pair of junk, I noticed it would not function properly - mouse would act funny and keyboard frequently would not work. Only way to get them back working (just for a little while)? Smash them (literally) into the ground! It's like the signal receptors are so poorly coordinated they need to be beaten to be aligned properly. DO NOT BUY THIS GARBAGE!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the problems you are having with this combo. it sounds like you need to update the drivers on your computer for this item to function properly. Those can be found on the support page for this item on Logitech.com. Thank you for taking the time to write this review. We appreciate the feedback.
Rated 1 out of 5 stars
Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and it only lasted 20 days before no longer working. Best Buy's return policy is only 15 days. Keep that in mind when you order items. OR you can sign up for their Geek Squad protection which is 20.4% of the total value of the product. Either way you are paying extra for a poor product. Purchase this from Amazon, They can get it to you quicker and have a much better return policy and better protection prices.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to review the Logitech MK540 Mouse and Keyboard combo. I am sorry that you have experienced issues with your combo; I would like to help. If you have not already done so, I recommend running the “Firmware Update Tool” to ensure your USB receiver has the latest updates. For best performance, I recommend installing the “SetPoint” and “Options” software for customization. If you are still experiencing issues, you may want to run the “Unifying” software where you can reestablish the connection between the Mouse/Keyboard and USB receiver. I have attached a link to the support page with these downloads, guides and further support. I hope you will enjoy your MK540 combo.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024148914
Rated 2 out of 5 stars
Keyboard
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 9 months, expected it to have a longer life. The d key failed making it useless
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much like several other Logitech keyboards I have had, this one is unable to keep up with my typing, cuts out frequently and frequently fails to register keystrokes. After a couple hours I gave up and packed it back up in the box. I never even tried the mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like a button issue. Try cleaning the buttons/keys with compressed air. Also, unpair/re-pair or disconnect/reconnect the hardware and check if that helps. If the issue persists, reach out to Logi Support team for further assistance.
Rated 1 out of 5 stars
Dont buy from Logitech.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There wasnt a dongle in any of the packaging material, and this is a boat anchor without any connections. I suspect there is a problem with quality control letting them ship without the dongle. I dont have phone service, and its impossible to get any response from anyone for service. Including best buy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, 3wolf! I'm sorry to hear about your experience with the MK540 combo. Since it sounds like you already checked the packaging, if you haven't already, I would recommend checking the battery compartments in the keyboard and mouse. We usually put the receivers in one or the other so that they don't get lost in the packaging. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries don’t last long and keyboard is to light to the touch causing many mistakes when typing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Greattv! I'm sorry to hear about your experience with the MK540 combo. Thank you so much for the feedback on the battery life and typing comfort! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range seems to be less than 10 feet, even with full power, and the keys feel cheap, not always returning fully raised to press again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Skirby,
Thank you for your feedback. It's greatly appreciated. Sorry for any inconvenience. Use compressed air to remove any loose debris and dust between the keys. To clean the keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys. If you need further assistance, please contact Logitech support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Not quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud keyboard and odd feel. The mouse didn’t work consistently, so returning them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the MK540 did not meet your expectations, we hope that you have found another product within the Logi family that will suit your needs. If you ever have any questions or need support, please visit us at: https://support.logi.com/hc/en-us
Rated 1 out of 5 stars
Where is my keyboard?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review this product, but I still have not received it. I have spoken to the delivery company who said they had to contact Best Buy. I have spoken to Best Buy who said they would send another one out immediately.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We'd recommend you to report to us incase if you need any assistance regarding the product by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue or query –
Rated 5 out of 5 stars
Funtional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and functions maybe not the best but if u want a cheap setup that does that it’s intended to, get this.
I would recommend this to a friendRated 4 out of 5 stars
Very Good Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Excellent value. I would highly recommend this keyboard.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 1 out of 5 stars
Sweet deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Logitech products. I needed a new keyboard and this one is perfect. The price is right too!
I would recommend this to a friendBrand response from Logitech
Posted .Hi, Alberta, Thank you for your seemingly rave review and love for Logitech products.