Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 6215118
Customer reviews
Rating 4.6 out of 5 stars with 7206 reviews
(7,206 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's quality and ease of use. The wireless feature, price, and impressive battery life also contribute to positive experiences. However, some customers have reported occasional connection issues and lag. Overall, the keyboard and mouse combo seems to be well-received.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Boring
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too good. Keyboard has delay in reaching laptop. Always having typos. Stop using it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
Does not work with USB 3 devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great if it is the only thing plugged into USB port of PC. If you plug any other USB 3.0 or 3.1 devices unto PC at the same time, keyboard does not work. A quick search finds this to be a known problem.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi John G,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Very loud keyboard!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the loudest keyboard I have owned since the olden days when they added keyboard loudness sounds on purpose. I am not kidding. People are constantly asking about the noise whenever I am in a meeting and do some typing with the mic on. Everything else about the keyboard works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear to hear this combo is too loud for you. Here are some keyboard options with quiet keys: https://www.logitech.com/en-us/products/keyboards.html?filters=quiet-keys. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Absolute trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap chinese garbage both the mouse and keyboard constantly cut out. Their both fully up to date software wise. And im not far from my pc. But when im playing my game i cant even beat half of the creatures and bosses because the keyboard and mouse lag and become unresponsive ive lost alot of things on my game because of it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi James, we're sorry to see you're having some connectivity related issues with your MK540 Combo. If you're looking for something more reliable for gaming, check out the Logitech G website! there you'll find a bunch of options that are made specifically for a lag free gaming experience such as the G915 keyboard and G502 Wireless mouse. Hope that helps.
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regrettably, I encounter challenges with this keyboard as it frequently loses connection with my laptop. I attempt to type, but there is no visible response. The connection is restored when I reconnect.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you're going through this. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Product missing usb receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waited until classes started before opening up what I thought would be my new keyboard and mouse but after opening noticed there was no USB. I looked everywhere including the actual keyboard and mouse as well as the packaging. And due to the 15 day return policy I'm unable to exchange. I really would just like the usb piece that was supposed to be included.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you were unable to locate the USB dongle. Fortunately, this combo comes with a 1 year warranty through Logitech so we can get you a replacement USB dongle. Simple just file a claim here: https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED. I hope this was helpful. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 5 out of 5 stars
Key and Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a coworker and she said the it's just plug and play Work great
I would recommend this to a friendRated 1 out of 5 stars
Normally love Logitech - this was a dud
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I love this brand and have used them for years, but this keyboard must be defective and I'll return it to Geek Squad for evaluation. After two days, it startttttttttttttttttttpeatttttttttting letters like this. No, I don't hold the key down.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sold me a windows keyboard and mouse for a MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed order over the phone with Best Buy during Covid quarantine. Spent a long time with rep explaining my current equipment and desired set up and placed an order for the products he recommended. Sold me a windows keyboard and mouse for a MacBook. Needless to say, it doesn't work. Fighting with Best Buy to take it back. Will not shop with Best Buy again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello VerDisappointed! Sorry to hear you were sold the wrong mouse and keyboard kit for your MacBook by mistake. We hope you'll find the right solution among our other products! Simply visit our support page if we can be of any help: https://support.logi.com/hc/en-us - Mathieu from Logitech
Rated 2 out of 5 stars
Returned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. I had to return due to mouse not working properly out of the box
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Jesse! I'm sorry to hear that the mouse on your MK540 combo wasn't functioning out of the box. Thank you so much for leaving this review! - Maggie from Logitech
Rated 1 out of 5 stars
slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this i know is a lower end unit... but it is slow to recognize any key or mouse movement
No, I would not recommend this to a friend- Pros mentioned:Wireless
Rated 1 out of 5 stars
Missing item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even receive this item !! Still shows in transit
No, I would not recommend this to a friend Rated 2 out of 5 stars
MK540
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 for my office and within the 1st day, the letters on the keyboard were disappearing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI Lynn,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience . If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot really review this product because I haven't been able to use it yet, but I will give it 2 stars because in the box there was no pairing receiver. Now I have to waste another trip to Best Buy to either get a receiver or exchange the box. A nuisance.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Keyboard and Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works as described. This is exactly what I expected, it works great.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my dad bc his other one stopped working and he always uses it
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless keyboard didnt work on my desktop. but the mouse did and the mouse is very touchy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I'm sorry to hear that you're having some issues with your MK540. Make sure the keyboard it turned on and the battery tab is fully removed (it can sometimes break off inside the device and not allow the keyboard to get power). If that doesn't work, I would recommend replacing the keyboards batteries with fresh ones. -Weston from Logitech.
Rated 2 out of 5 stars
Keyless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a new keyboard there are too many times you push a key and it does not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Average product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but does not have a num lock indicator light. It is very irritating. Mouse is okay as well, nothing special.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not super happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel sticks on the mouse and the keys on the keyboard feel clunky. Would not buy again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Teckgril,
Thank you for your feedback. It is greatly appreciated. Sorry you're having issues with your device. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech