Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 6215118
Customer reviews
Rating 4.6 out of 5 stars with 7206 reviews
(7,206 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's quality and ease of use. The wireless feature, price, and impressive battery life also contribute to positive experiences. However, some customers have reported occasional connection issues and lag. Overall, the keyboard and mouse combo seems to be well-received.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broken less than a day of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened it to start using it today and the keyboard doesn't stay powered. I am outside the return period so I can't do anything with it. . . Purchased 3/15, opened today, stopped working today 4/4
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience. We request you to contact the Logitech support team for further assistance in this case and our team will take it up from there.
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with no problems. Worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
Great keyboard and mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard and mouse. Is a step above the rest.
I would recommend this to a friendRated 1 out of 5 stars
Worst experience ever.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed its order on 27th Nov. First, it did not deliver on time and when it did, this combo was not supported with Macbook so I returned it. And it's been 2 months and I still did not receive my refund. Is this how you wanna make your brand name.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more money and get something that truly works
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello David,
I apologize for any difficulties that you have experienced with your MK540 Advanced Wireless Keyboard and Mouse Bundle. I have attached a link to the MK540s "Getting Started" support page where you will find software downloads, product guides and further support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023459773
Rated 4 out of 5 stars
Good buy for keyboard and mouse combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has a nice touch and wireless mouse is a bonus. Initial set up was easy as well.
I would recommend this to a friendRated 1 out of 5 stars
Do Not Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard and mouse a month ago, I didn't use it until this week. I realized Bestbuy did not send me the USB receiver, and now the keyboard and mouse are completely useless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the experience you had. We recommend that you contact Logitech support for further assistance in this case.
Rated 5 out of 5 stars
Nice Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and is a nice ergonomic design.
I would recommend this to a friendRated 2 out of 5 stars
Missing mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive my mouse it just came with a keyboard I disappointed
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Star, thank you for this review of the MK540 wireless keyboard and mouse combo. I'm sorry to hear that the mouse was missing when you received the product. Your feedback is greatly appreciated. If you visit Logitech's support site you can submit a ticket to possibly get the mouse replaced. -Weston from Logitech.
Rated 1 out of 5 stars
Garbage response time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The response is not good! I find myself slamming it up and down trying to get it to respond. I would rather have a keyboard that is wired to the PC than this garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jrthomp, we are sorry to hear that the MK540 combo is not working for you properly. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the combo comes with a 1 year limited hardware warranty. At the end of this message, I've attached the link to our support page. You'll be able to submit a warranty ticket with us. Our support specialist will reach out to you to get this issue sorted out. We apologize for any inconvenience we may have caused. We can't wait to hear back from you again soon. Take care and have a nice day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED
Rated 1 out of 5 stars
Must didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard was fine. Mouse didn’t work. I gave up and went back to my old set up. I don’t as a practice return stuff. Delivery was fine!.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
Rated 1 out of 5 stars
Lag when typing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a very good keyboard. I had issue from the very beginning and every time I typed it would lag and I almost lost my job because of it. The product was not very good but Best Buys customer service was exceptional, they let me exchange for a corded on that works great.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Clark, sorry to hear about the Lag you experienced with the MK540. For support, please refer to: https://support.logi.com/hc/en-us/articles/360025339213--FAQ-MK540-ADVANCED-Wireless-Keyboard-and-Mouse-Combo - I am happy to hear that Best Buy took care of you. - Will, Logitech.
Rated 1 out of 5 stars
Significant time lag makes it useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just two months after purchase, the keyboard and mouse started to have significant time lag. It’s not problem of my computer because when I changed to other keyboard and it was fine. And now I cannot even return it, because it passed the 30 day return period. Very disappointed
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that you're having some issues with your MK540 wireless mouse and keyboard. It certainly sounds like you're having connectivity issues. I would recommend changing the usb port that the dongle is plugged into to something closer to the mouse and keyboard, and minimizing any obstructions in between the devices and the receiver.
Rated 1 out of 5 stars
Keyboard doesn’t work 50% of the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decides it’s not on/reacting to keying at all then after a couple sentences are typed/I’m unaware it’s not showing up on screen (typing off document), it’ll key the same letter 5-10 times “makkkkkkkkkk”ing me furious and a big waste of my work time. Wish I had kept my wired keyboard. :(
No, I would not recommend this to a friendRated 1 out of 5 stars
Weong info on web sote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend review overall before purchasing. Doea not backlight even though Best Buy says it does. Customer service not US based not helpful. Not the Beat Buy i have purchases thousands of items in the past.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Craig, I'm so sorry about that. Thank you for pointing out the issue on the site, we'll make sure to correct it. I hope you consider going with Logitech in the future. -Weston from Logitech
Rated 1 out of 5 stars
Not useable on my new Dell I7 Windows 10 machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is jerky and difficult to control, and the keyboard lags and drops keystrokes. Other wireless mice work just fine, but I don't have another wireless keyboard to compare (although a PS2 style wired kbd works just fine. It's going back to the store.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review. We appreciate the feedback
Rated 2 out of 5 stars
Basic keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best - keys stick and no light on cap lock
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Unable to Use them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been unable to use it, i would expect the 'professionals' to guide when i was buying these products. but hey, no such thing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We truly regret to hear about your unpleasant experience and this is surely not what we want to deliver. We'd recommend you to contact the Logitech support team for a more suitable resolution. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Require dongle and software to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth keyboard requires a dongle and the installation of software. The keys are clunky but that might be a plus for some. I haven't really used it since I don't want to install 'strange' software. I should return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi eddy123, thank you for your feedback! The MK540 uses a wireless USB dongle, instead of Bluetooth. Simply plug it in and turn it on to use your new keyboard. "Logitech Options" is an advanced software, free to download but it is not required. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 4 out of 5 stars
A good wireless keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses it every single day at her job and she loves it
I would recommend this to a friend