Customer Ratings & Reviews
- Model:
- 920-008671
- |
- SKU:
- 6215118
Customer reviews
Rating 4.6 out of 5 stars with 7206 reviews
(7,206 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's quality and ease of use. The wireless feature, price, and impressive battery life also contribute to positive experiences. However, some customers have reported occasional connection issues and lag. Overall, the keyboard and mouse combo seems to be well-received.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Awful Connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read the reviews. This thing is something terrible. The connection barely works from 3 feet away. Installed the associated software from logitech and it still sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I did, neither the keyboard nor the mouse worked. Spoke to Geek Squad on the phone, they couldn't figure it out either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I'm sorry to hear about your experience with the MK540 combo! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
MOUSE IS DEFECTIVE, KEYBOARD POOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO DISSAPOINTED. BOTH KYBD/MOUSE HAVE SEVERAL PROBLEMS, A 5 DOLLAR MOUSE OR KYBD OUTPREFORMS LOGI. ONE CLICK OF MOUSE CAN DELETE SEVERAL EMAILS. KYBD WILL DELETE WHOLE JOB FOR NO REASON. TERRIBLE
No, I would not recommend this to a friendRated 1 out of 5 stars
No so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Not so good. Not so good. Not so good. Not so good. Not so good.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to provide your valuable feedback. We're sorry about the experience you've had. Your input is highly appreciated and we'll definitely pass it along to our team for further review.
Rated 1 out of 5 stars
Poor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4-6 months the letters get scraped off & you have to write them back on with white or silver marker. This is an issues with all wireless keyboard
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI Star517,
Thank you for your feedback. It's greatly appreciated. You're device may be still under warranty. If you ever need assistance please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Lags often on PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use keyboard but there is a lag on the keyboard for it to display on my monitor. Lags is really annoying when typing
No, I would not recommend this to a friendRated 1 out of 5 stars
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Curbside pickup two weeks later, bought as combo with monitor, monitor delivered.Drive to store to get keyboard and mouse get home open at night no mouse!!!!!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, so sorry about the mouse missing in the MK540 you picked up. This should be a relatively easy fix, and a bit inconvenient with a return trip. Simply go back to the store and let them know that the mouse was missing and they should be able to get you another one. Again, deepest apologies for the inconvenience.
Rated 1 out of 5 stars
Bad Keyboard and mouse.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this keyboard for a couple of months it just died. I changed the batteries and nothing. Not worth the buy at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Jdk1984! I'm sorry to hear about your experience with the MK540 combo. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK540 has a 1-year limited hardware warranty. Thank you for the feedback on the longevity of the combo! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Only good for a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s been a little bit over a year, and it stopped pairing with my laptop! Mouse won’t even work neither!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, RJV1980! I'm sorry to hear about your experience with the MK540 combo. I would recommend downloading our Unifying software here https://support.logi.com/hc/en-us/articles/360025297913 to un-pair and re-pair you combo to the receiver. If this doesn't fix your issue, please feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 for more assistance. Thank you so much for the feedback! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Keyboard Hardware issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped working after 1.5 years. Logitech would not replace as warrant is 1 year only.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard has response issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn’t respond very well. Sometime o type and nothing happens which is very annoying. I wouldn’t recommend this product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the keyboard not responding very well. It may need a firmware update. Here is the link in order to do that: https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_1.2.169_x64.exe. If that does not work, you may have gotten a defective unit. Luckily, it comes with a 1 year warranty, so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024924974-Warranty-MK540-ADVANCED. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My keyboard and mouse keeps slowing down. I am not sure if its my computer or the keyboard.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn' work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has not worked properly since I got it but because of COVID 19 I have been unable to return it I have not left my home since March 3 2011.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with this combo. There are a few things you can try to get it working. First, update the drivers on your computer for this device. Those can be found on the support page for this device on the Logitech website. Second, you may need to do a firmware update as well. This can be found in the same spot as the drivers download. I hope this helps!
Rated 1 out of 5 stars
mistake purhase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the keyboard because I realized I didn't need it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks again for taking the time to reach out to us; it is much appreciated.
Rated 1 out of 5 stars
missing mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not package was sent in original box. Box was damaged and mouse was missing
No, I would not recommend this to a friendRated 1 out of 5 stars
Good for 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted all of 30 days. Lousy product, lousy lousy
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we're sorry about that. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
Rated 1 out of 5 stars
Didn't Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with wifi capable mouse and keyboards. This may work but it did not work for me...not sure why. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Rondale, thank you for your feedback! Logitech mice and keyboards can connect with a USB computer connection or Bluetooth, depending on the model. It should be as easy as plug it in and turn it on. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023459773 - Will, Logitech.
Rated 1 out of 5 stars
Worst experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got both mouse and keyboard. I totally disappointed. Especially the keyboard not works properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
KK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I wish I hadn’t throw away a box, otherwise I would have return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
What a mistake
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard does not tell you when you have your caps lock on. is THat TO mucH to ASk?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.