Customer Ratings & Reviews
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- Model:
- 920-002555
- |
- SKU:
- 1261402
Customer reviews
Rating 4.6 out of 5 stars with 4500 reviews
(4,500 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old school loud, but works well and is comfortable.
I would recommend this to a friendRated 1 out of 5 stars
Buyer BeWare! No return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not care about their customers. I made a purchase online. I picked it up from store in the curbside parkway. It took 3 weeks to get someone to install. Then it fi
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'd recommend you to please get in touch with the Logitech support team if you need any kind of assistance in this case.
Rated 4 out of 5 stars
purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work right out of the box that is what i needed
I would recommend this to a friendRated 4 out of 5 stars
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. The keyboard has louder key strokes.
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard lasted less than 6 months with everyday usage. Keystrokes for several different letters stopped working. The mouse still works. Pricey for trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the troublesome experience you had with the MK550 keyboard. Try cleaning the buttons/keys with compressed air. Also, unpair/re-pair or disconnect/reconnect the hardware and check if that helps. If the issue persists, reach out to Logi Support team for further assistance.
Rated 3 out of 5 stars
wireless keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mouse works fine with a little latency. The keyboard was almost useless. wouldn't connect at all at first. working better now but you literally have to watch every keystroke to make sure it was seen by the computer. Not a high quality wireless system.
No, I would not recommend this to a friendRated 4 out of 5 stars
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, but a takes up some space so measure first.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Warranties Suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me the wrong computer 2 years ago. Has been serviced 7 times and still doesn’t work right. Best Buy will not make this right. Never buy from here again
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard was returned. Didn't keep up with typing, if it typed at all, also may or may not tab across. Definitely don't recommend this keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate to hear that you had to return the keyboard and we apologize for any inconvenience that has been caused. We appreciate your feedback and will take it into consideration as we work towards improving our products. Thank you for sharing your experience.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is not what you would want. It doesn't have any lights on it, to include the caps lock. Major design flaw. It can do everything, power up/down my PC, change Windows etc but it can't tell me when the caps locks is on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry you had design issues with your MK550 Combo. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024327233.
Rated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same keyboard before and loved it. when it needed replacing I bought another but is the pits
No, I would not recommend this to a friendRated 3 out of 5 stars
I picked a Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this product a three star review because I had to return it due to what appeared to be faulty workmanship. This maker has a reputation for being an industry leader, so I'm going to think that I just got a defective product.
I would recommend this to a friendRated 1 out of 5 stars
Less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this literally 14 days short of a yr ago. I woek deon home. Keyboard is horrible already broken you cant even letters on the keys anymore either
No, I would not recommend this to a friendRated 1 out of 5 stars
very poor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst wireless keyboard/mouse combo that I have every used. I have other Logitech wireless keyboard/mouse combos that have worked extremely well and never had a problem with batteries. In fact the one I'm using right now has only had the batteries changed once in two years. I got so frustrated with the MK550 that it ended up in the trash.
No, I would not recommend this to a friend- Cons mentioned:Lag
Rated 1 out of 5 stars
Crap!! Not worth the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is NOT worth the money. It lags - bad. You press keys and there is always a delay. NO, its not the batteries because I put brand new EnergizerMAX batteries in this thing and it still stinks! I've had better, cheaper keyboard and mouse combos. I wish my husband did not accidentally throw out the box or I would return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Amventurini1981! Sorry to hear you're having issues with the keyboard in your MK550 Ergonomic Full-size Wireless Alkaline Wave Keyboard and Mouse Bundle. The K350 Wireless Keyboard should normally be a direct hit between what you press on the keyboard and what appears on screen. I would suggest checking if there's anything in between the keyboard and the Unifying Receiver that could break up the signal possibly. Also make sure that the Unifying Receiver is plugged into a USB port that's close to the keyboard (i.e. a front or top USB port on the tower, not at the back). And lastly, keep the Unifying Receiver away from any Router if possible, to avoid signal breaks. The other thing you could try possibly is re-doing the pairing between the Unifying Receiver and the K350 keyboard. To do so, download and install the Logitech Unifying Software https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software, and follow the steps to remove the K350 from it, and re-sync the keyboard to the Receiver right after. - Mathieu from Logitech
Rated 2 out of 5 stars
bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soft ware changed my settings put my computer to sleep when idle for 10 minutes.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing Parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts, Returned. Bad Buy. Huge Holiday Hassle
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it.
Rated 3 out of 5 stars
Functional But Not Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While functional, the keys are a bit... sticky. They feel cheap, stiff, and can sometimes not register if I press them off-center. Still, it's good as a backup.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wireless keyboard/mouse for my main computer. The keyboard did not work properly, there was no operating manual, went to the website that wasn't much help, so I returned it. I didn't feel like doing a lot of work to get it to work properly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issues with the MK550. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
Rated 3 out of 5 stars
i expected more from logitech
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been working great for the first 3 months. and now i'm having trouble with the mouse. i've changed the batteries several times and i have to hit the mouse in order for it to move again. not good logitech. i expected more.
No, I would not recommend this to a friend