Customer Ratings & Reviews
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- Model:
- 920-002555
- |
- SKU:
- 1261402
Customer reviews
Rating 4.6 out of 5 stars with 4500 reviews
(4,500 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Keyboard seems cheaply designed and built.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to work ok. The keyboard seems cheap with loose feeling keys. I think the batteries die quickly, even with the switches in the off position.
No, I would not recommend this to a friendRated 1 out of 5 stars
Old tech.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old technology. Connection varies. Not worth the price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
nice if you don't need a light.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned as there is no indication on the keyboard if your Caps Lock is on. :-( otherwise fine product - although not wireless, I like my replacement Microsoft keyboard better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry you had design issues with your Mk550 Combo. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024327233.
Rated 3 out of 5 stars
Wireless Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has some lag between input on the keyboard and the letter display on the screen. Comfort level is good on the hands and wrist.
I would recommend this to a friendRated 1 out of 5 stars
A poor purchase choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard didn't last long. Had trouble staying connected to the computer.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Christy, we are so sorry to hear that the MK550 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I have attached a link to our support page. There, you'll be able to submit a ticket with our warranty department to get this issue solved. Again, we truly apologize for the inconvenience. We look forward to hearing from you to get this resolved. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025080753-Warranty-Logitech-Wireless-Wave-Combo-MK550
Rated 3 out of 5 stars
Oh the noise! Oh the noise, noise, noise, noise!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noisiest keyboard I have ever used. I have to mute my computer during calls, otherwise the sound is too much.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard except that lettering wears off on certain keys. My third keyboard in less than 2 years. Wish they could fix their problem.
No, I would not recommend this to a friendRated 3 out of 5 stars
sometimes good sometimes well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have around 60 computers on my network and use these. They are hit and miss. Sometimes they a good and somestimes they a ....
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad bad bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Logitech keyboard I have ever purchased. After having it 6 months it kept losing connection to my computer and then suddenly would remember all the keystrokes and put them all in at once. I assumed it could be the battery so I've been changing them like crazy. And noticed the leads in the battery compartment are now just wires instead of actual contacts so I find if I open the battery case and spin the batteries they reconnect and it doesn't disconnect anymore. Very bad design Logitech. Now I've had it almost 2 years and now the tab key stopped working, never in my life as I purchased a keyboard that just had problems and stop working usually I get rid of them when they get dirty and I buy a new one
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you experienced with the product. It's disappointing that the headphones stopped working and that you had to return it. Your feedback is important to us and it hasn't gone unnoticed. Rest assured, we will forward this to the relevant team so that they can look in to this.
Rated 3 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but could be better, the stickers on the buttons are going to disappear after a time of use
I would recommend this to a friendRated 3 out of 5 stars
Good, but not for me...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this combo a try, it worked well but I just didn't love the actual cumbersome look my desk. It's quite large and 'loud' looking...
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is terrible--if you type fast it skips words, letters, etc. Hate it!!! Mouse isn't much better--real jerky, sometimes just doesn't move the mouse. Horrible product, I wish I had never purchased!
No, I would not recommend this to a friendRated 3 out of 5 stars
Newer feature keyboard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little noisy and the wrist support is a little hard. But it works well and has some nice extra features.
I would recommend this to a friendRated 3 out of 5 stars
One fob
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like having a wireless keyboard and mouse on the same fob, like not having to use different USB ports
I would recommend this to a friendRated 2 out of 5 stars
10 months - not good so far
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does not work well for me. Certain keys will suddenly stop working. I tried many troubleshooting options and found that rolling back the driver helped (control panel > device manager > human interface devices). Eventually it reverts back to having issues and I'm sent down troubleshooting path again with inconsistent results.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, BW952! I'm sorry to hear about your experience with the MK550 combo. Since it sounds like you've tried many troubleshooting methods, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The MK550 has a 3-year limited hardware warranty. Thank you for the feedback on your keyboard intermittently working! I will be passing this along. - Maggie from Logitech
Rated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must be hard on my keyboards Several keys have the symbols rubbing off already Not that sturdy
I would recommend this to a friendRated 3 out of 5 stars
Logitech MK550 keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected the keys a not as smooth for the price point but works ok.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good value, loud typing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but way too loud. I work from home and have to mute myself in meetings when I type.... it's that loud.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the MK550 combo. I'm happy to hear that you're liking your keyboard and mouse... even if it is a little loud. If you have any questions or issues, please visit our support site: support.logi.com
Thanks for choosing Logitech!
-Charlton at Logitech
Rated 3 out of 5 stars
Loud keyboard - easy to connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well and connected easily but goodnight.... this is the loudest keyboard ever! I couldn’t handle it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay, but takes some Retraining
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some getting used to. Also I feel like it actually puts more pressure on my wrists than a standard keyboard.
I would recommend this to a friend