Customer Ratings & Reviews
- Model:
- 920-002555
- |
- SKU:
- 1261402
Customer reviews
Rating 4.6 out of 5 stars with 4500 reviews
(4,500 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for whoever likes aesthetics.. The keyboard is noisy though.
I would recommend this to a friendRated 1 out of 5 stars
Logitech - MK550 Wireless Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative thing I can say about this keyboard is the letters wear off the keyboard in less than a year for me.
I would recommend this to a friendRated 2 out of 5 stars
Don't buy. Even in a pinch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Below average quality, above average cost. There are so many more options that are far better quality. The wireless transmitter is extremely poor. The keyboard is flimsy and without any back lighting. Wayy to expensive. It works, without complicated setup.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, JohnnyBoy! I'm sorry to hear about your experience with the MK550 combo! If you are having issues with your Unifying receiver, I would recommend either unpairing and repairing it to the combo using our Unifying software here https://support.logi.com/hc/en-us/articles/360025297913 or file a warranty claim with our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 . The MK550 has a 3-year limited hardware warranty. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech
- Cons mentioned:Caps lock indicator
Rated 1 out of 5 stars
Returned after two days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard feels cheap. Keys are not where you expect them to be. Kept having to look down to find backspace. Great that both mouse and keyboard work with one receiver, but the keyboard is difficult to use so it’s going back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Sharper! I'm sorry to hear you're running into issues with your MK550 combo! We greatly appreciate this design feedback and I will be passing this along. Thank you so much! Have a great day! - Maggie from Logitech
Rated 3 out of 5 stars
Other options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special i wouldn’t recommend this with other options
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard Does Not Work!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn't work properly and now its too late for me to return. I use my keyboard/mouse combo for homework and needless to say, I did not have to use it for the past couple of weeks. The very first time I connected the keyboard to my computer back in December, some of the keys would not type. It was very frustrating and I should have returned it then. However, I restarted my computer and it worked no problem. Fine. Today I tried to use the keyboard for homework and the same problem happened again. I tried to restart my computer, the keyboard, change batteries, update the firmware but nothing has helped. I'm stuck with garbage and will now go out and buy a Microsoft keyboard. Don't waste your money or frustration on this combo. You will regret it, trust me
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to review the Logitech MK550. I am sorry that you have experienced issues with this mouse & keyboard combo; I would like to help. If you have not already done so, please download the “SetPoint” software for customization and updates. If you are still experiencing issues after restarting your computer, I recommend using the “Unifying” software, where you can reestablish the connection between the mouse, keyboard and USB receiver. I have attached a link with the support page, where you will find these downloads and further support is available as well. I hope this will resolve the issues that you have experienced, and that you will enjoy your MK550 mouse & keyboard combo.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024700794--Downloads-Logitech-Wireless-Wave-Combo-MK550
Rated 3 out of 5 stars
Not bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard but doesn't work well if you have two screens.
I would recommend this to a friendRated 1 out of 5 stars
Did not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks using this keyboard, one of the keys got stuck and unable to use. Very disappointing!
No, I would not recommend this to a friendRated 3 out of 5 stars
its a keyboard and mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a keyboard. you connect it and it just works...
I would recommend this to a friendRated 2 out of 5 stars
don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.get way to many 'hesitations' when keying. seems it needs time to think whether it will display the stuff i type. too bad i can't return it to bestbuy, the retailer with the extremely narrow return window.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some lag with your mk550. I would recommend using new batteries, as well as changing the USB port on your computer if possible. If that doesn't fix it, please contact us on our support site for warranty information and direct assistance. -Weston from Logitech
Rated 3 out of 5 stars
Nice key board
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Key board has a lot of functions and works great.
I would recommend this to a friendRated 2 out of 5 stars
Off key, keys
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how to describe the keyboard keys.... you have to really push them, like they almost feel like they are cushioned. Bottom line: not effortless and I shouldn't have to work that hard to type.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are not enjoying your MK550 keyboard. The keyboard features membrane keys that give it that softer feel when typing, as opposed to mechanical keys. I have forwarded your feedback to our product team. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
- Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
Great Keyboard and Mouse Combo!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard and mouse combo. Battery lasts forever. Very comfortable to use. Relatively quiet key typing. I don't tend to use all of the extra "function" buttons, though I rarely have on any keyboard I've owned. Easy to setup. I like the soft wrist pad at the base of the keyboard as well.
I would recommend this to a friend Rated 1 out of 5 stars
POOR PRODUCT,!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE EXPERIENCE IN PURCHASING THIS SPECIFIC PRODUCT RIGHT OFF THE BACK FROM BEST BUY. THE 1ST ITEM I RECEIVED CAME WITH THE BATTERIES THAT'S SUPPOSED TO BE INCLUDED IN THE PACKAGE, WAS ALREADY PLACED INSIDE THE KEYBOARD & MOUSE WITH THE POWER BUTTON ALREADY TURNED ON!! I CALLED BEST BUY CUST SERVC NUMEROUS TIME'S (#5 TIMES) BEHIND TRYING TO RECEIVE AN UNUSED BRAND NEW PRODUCT. I KEPT RECEIVING USED RETURNED PRODUCT'S EACH TIME, SO I CANCELLED MY ORDER; BECAUSE THE PRODUCT DIDN'T WORK AT ALL!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello QUEEN,
I am sorry to hear that you have received used products multiple times. I will record your review to pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
- Pros mentioned:Ease of use, Keyboard quality
Rated 5 out of 5 stars
The ULTIMATE keyboard!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't think I'll be ever writing a review about a keyboard, but this one deserves all the praise. If you type a lot, this is simply the best keyboard you could lay your fingers on. My job requires me to be on the computer at least 8 hours a day and this keyboard is what makes it bearable. I actually look forward to the typing part!! Pros: - Great design - Super comfort - Unifying receiver works with three other Logitech devices - Ease of use and setup. Shortcuts are so easy to set up and allows to customize the button to any desired function Cons: - This is my second Wave keyboard in the last 4 years, I can't find any cons with this product. Worth every cent!!!!
I would recommend this to a friendBrand response from Logitech
Posted .Hi MHen, we're glad to see you're loving the MK550 Combo! Please continue to enjoy!
Rated 2 out of 5 stars
seems to not stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the keyboard and mouse for about a month. keeps experiencing no response from time to time not a lot of fun while trying to kill monsters in game and all of a sudden your not connected.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are having with the combo. It may need a firmware update. Here is the link for that: https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_1.2.169_x64.exe. If that does not work, please try a different USB port as well. i hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was noisy and had a very weak signal.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great keyboard/mouse combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely worth the money.\ that I spent on it.
I would recommend this to a friendRated 2 out of 5 stars
Just ok, I like Microsoft better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this item. Too small for me. May be okay for a person with smaller hands or younger users.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry if there was any confusion regarding the size of this combo. Here are some full sized combos that may work for you: https://www.logitech.com/en-us/products/combos.html?filters=full-size-with-numpad. Thank you for the feedback. I will pass this along. I hope you have a great day!
-Danielle from Logitech
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent Features & Functions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The list of available functions are intuitive and laid out very well. Not accustomed to using a curved keyboard of late, the shift, Windows and control keys required several days to become familiar with, as upon initial use, I was typing the wrong keys when attempting to perform short cuts, but now that I am familiar with the placement of those keys, workflow is much quicker and more natural. The keys are relatively quite. For a fast typer and one who works with live audio and video, this was one of many welcomed attributes. The soft palm pad provides comfort and just enough grip to keep your palms in place. A few of the function keys could have been made to have their own button, but then again, it is rare that I use them. The overall keyboard could be slimmer, even with the audio and other buttons remaining in place. There is a lot of wasted space at the top of the keyboard, where the audio controls are located. Elminating this wasted space, would slim the keyboard down just enough to allow the keyboard to fit within my soft Ogio brief case. Battery life is impressive on the keyboard and mouse. I kept them on nearly every day throughout the month I have owned it and have yet to burn through the batteries. The option to turn each of separately is great when one of them is not in use. The mouse is precise and equally ergonomic. The overall feel is amid the best I have owned. For the features and functionality, I would be willing to spend much more than I spent on this package, but it was considerably cheaper than others in its class. Thanks.
I would recommend this to a friend
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