Customer Ratings & Reviews
- Model:
- 920-002555
- |
- SKU:
- 1261402
Customer reviews
Rating 4.6 out of 5 stars with 4500 reviews
(4,500 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not great keyboard for professional work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard doesn't feel great for typing. Not smooth at all. The type sound is very high. It feels someone is banging something.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Yogi! I'm sorry to hear about your experience with the MK550 combo. Thank you so much for the feedback on the volume of the keys while typing! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
fair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd time purchasing this model in the last few years. I like the layout, unfortunately the printed characters worn out quickly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Opal, thank you for sharing your experience with the MK550. I'm sorry that the printed characters wear off quickly for you. I understand this is frustrating and detracts from the feel of the keys. I hope that the performance of the keyboard and mouse continue to be a good fit for you. I'm glad that you like the wave layout that the keyboard has to offer. Thank you for being a Logitech customer. Kristi from Logitech
- Pros mentioned:Battery life, Ease of use, Keyboard quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had another brand wireless keyboard which ate batteries constantly. This is exceptionally comfortable, my wrists or hands are never tired and it only needs batteries about once a year. All the functions I need are right at my fingertips. Very glad to be using this.
I would recommend this to a friend Rated 1 out of 5 stars
Missing Parts Disappoint!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased on 5/1/22 with my new computer and the dongle is missing. Some other device was included with no instructions on how to use. Unfortunately, I can't answer the other questions due to the fact that I am unable to use. This package only has 3 pieces how hard is it not to include one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Jackie, I'm sorry to hear that your dongle was missing. It's usually located either in a slot in the box, or in the battery compartment of the mouse or keyboard. If you still can't find them, I would recommend contacting us via our support site for replacement parts. -Weston from Logitech
Rated 1 out of 5 stars
No Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space key sticks and makes a loud clacking noise. The backspace key also sticks. The solutions on google and YouTube were to remove the keys and lubricate each one, which I am not interested in doing. I had the same keyboard for over eight years and didn't have this problem. I contacted Logitech. Logitech is going to send me another keyboard, as this one is under warranty. It appears that the keyboard is made with cheaper components.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear that the MK550 combo was giving you issues. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Let us know how the replacement unit is working for you. We can't wait to hear your updated review. Have a great day. -Ricky from Logitech
Rated 2 out of 5 stars
Logitech Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the keyboard and mouse work fine, except spending the money did not fix a fundamental problem I have with the software
I would recommend this to a friendBrand response from Logitech
Posted .Hi we're sorry to see you're unsatisfied with the MK550 Combo. If you're looking to customize some of the functions of the mouse and keyboard, try using the free Logitech Options.
Rated 2 out of 5 stars
Not as good as the Ergo 4000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this keyboard because the curve isn't even close to the height of the MS Ergo 4000.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, JReneS! I'm sorry to hear about your experience with the MK550 combo. Thank you so much for the feedback on the design of the curve! I will be passing this along. - Maggie from Logitech
- Pros mentioned:Ease of use, Keyboard quality
Rated 5 out of 5 stars
Great Product and Easy to Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the keyboard and mouse, brought them home and was up and running in minutes. Product feels well built, and is very user friendly. I like all of the "hot keys" and ability to program them to your preference/needs. Laser mouse is sensative, and has extra programmable buttons along with great scrolling capabililies. I would recommend this product to anyone looking to go wireless. Great value for the money!
I would recommend this to a friend Rated 2 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The G only works after pressing it a few times. Should have a longer return window especially for faulty items.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the keyboard from the MK550 was not working properly. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Please reach out to us on our Logitech support page to fill out a warranty claim. Once submitted, our team will reach out to solve the issues with your keyboard. We extremely apologize for the inconvenience.. We are excited to hear from you soon. Take care and have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360025080753-Warranty-Logitech-Wireless-Wave-Combo-MK550
- Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
I love this keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the keyboards I've bought this is by far my favorite. I love how the usb adapter is so small so it doesnt get in the way. The keyboard and mouse have an on and off switch to save battery and the design of the keyboard makes it so comfortable on your lap. I use this duo mostly when I plug my laptop in to my TV and browse on a big screen. The keyboard has many useful shortcuts so i dont have to get up to push something on my actual laptop. Oh and bonus is the mouse work on pretty much anything without the need of a mouse pad
I would recommend this to a friend Rated 1 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give less but it won’t let me. I read all kinds of reviews on probably over 7 to 10 different keyboards. This one sounded really good but when I got it home I was very very wrong. You literally have to push the keys down with lots of force to even kind of type. Some keys don’t work at all and some u have to jab over and over. Will be taking this back today
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to write this review. I am sorry that you have not been pleased with your MK550 mouse and keyboard combo; I would like to help. If you have not already done so, please download the Logitech "SetPoint" software for customization and updates. I also recommend running the "Firmware Update Tool" to ensure the USB receiver has the latest updates. If your are still experiencing issues after taking these steps and restarting your computer, please run the "Unifying" software, where you can reestablish the connection between your mouse, keyboard and Unifying USB receiver. I hope these steps resolve the issues that you have experienced. Please visit the Logitech support website for product guides, software downloads and further support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024327233
Rated 2 out of 5 stars
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard did have some nice features but the keyboard is very loud with each keystroke so I returned it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Accc,
Thank you for your feedback. Sorry for the inconvenience. For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Keyboard
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the letters have faded. It's a good thing I dont need them to type. It's also too noisy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Headphones, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 2 out of 5 stars
LogitechK350
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has no back lighting - hope that I can learn to appreciate the curved hump layout!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi PDBCM, thank you for your feedback! The K350 Wave combines a dynamic curved design with the familiarity of a straight keyboard. You’ll get the added ergonomic benefits of a cushioned palm rest and wave-shaped keyframe in a familiar keyboard layout and form factor. - Will, Logitech.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great combo pack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in need of a keyboard and mouse to go along with my work laptop. Set-up was nearly instant, as windows detected the drivers and installed them automatically and I was using it within 30 seconds of hook up. I did however install the software which allows you to see the battery life in each the keyboard and mouse. Also a very quiet typing keyboard with a lot of features and 2 different settings for height angle. I would recommend this to anyone looking for a nice quiet keyboard with easy installation and a reasonable price.
I would recommend this to a friend Rated 2 out of 5 stars
Non-ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy keys. Non-ergonomic. I got wrist pain after first use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi we're sorry to see you're unsatisfied with the MK550 Combo. If you're looking for a quieter option, check out the MK295 Combo instead. Hope that helps.
- Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
Excellent keyboard and mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd had a Microsoft keyboard and mouse that I replaced with this Logitech model. The Microsoft model was almost identical and after 5 years some of the lettering on the keys was wearing off and the mouse was shot. I am not looking for eternity with a $50 purchase, just several years of good use. This installed in minutes and hasn't had a hiccup yet. I use it 8-10 hours a day. The MS unit ate mouse batteries; so far this hasn't happened with the Logitech unit.
I would recommend this to a friend - Pros mentioned:Battery life, Wireless
Rated 5 out of 5 stars
Excellent Keyboard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect wireless keyboard with tons of function and short cut keys. Smooth typing. Keys are perfectly spaced a part and raised. Easy setup. Battery life appears to be holding up well. (I've had my keyboard for just a few months now). Definitely recommend and I would buy again.
I would recommend this to a friend Rated 1 out of 5 stars
Awful awful awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried every “fix” suggested, I’ve updated everything, I’ve moved the toggle closer to the keyboard and mouse, I’ve moved everything to o ensure there’s no interference. It’s only gotten worse! I’m losing hours a day In work time. I have to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that you are having issues with the combo. You may have received a defective unit. Luckily, this device comes with a 3 year warranty through Logitech so we can get it replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360025080753-Warranty-Logitech-Wireless-Wave-Combo-MK550. I hope this help! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
The new ones are cheaply made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a set I purchased years ago. The letters were starting to rub off of the keys so I purchased a new set. The new keyboard is a piece of junk. Everything rattles and deals cheap. I stuck it back in the box for return and went back to my old one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Yarddog96! I'm sorry to hear you're running into issues with the MK550 combo. Thank you so much for this feedback, I will be passing this along. Have a great day! - Maggie from Logitech
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