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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,500 reviews
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Super comfortable and intuitive multimedia keys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In simple words, if you got 60 bucks, get this combo...worth it! The keyboard is very comfortable to use, which also comes with a couple of multimedia keys and productivity keys placed intuitively on the keyboard. The mouse is pretty good and responsive...battery has been working very good till now.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent product, works as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this combo 3 weeks ago and am delighted with my purchase. Setup and activation were very simple; remove the plastic insulation strips from the battery compartments, install the cd in the dvd drive, and run the .exe file. Keyboard and mouse have worked just fine. Only on one or two occasions have I noticed a slight delay between keystrokes and changes on the screen of my PC; otherwise performance has been flawless. The mouse is very comfortable in my normal-size hands. Love the style and curvature of the keyboard and the large delete key. I use this combo with a Dell Inspiron laptop on a home wireless network. The flexibility of being able to move and use the PC, mouse, & keyboard in any room of the house is great. Quite a change from a desktop with a chord-connected keyboard and mouse! Would strongly reccomend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Catch The Wave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts about the Wave, but took one home to replace an HP keyboard on a Touch Smart desk top system. Most comfortable keyboard I have ever used. More control functions than HP ever had. Included mouse is very responsive and comfortable. Great battery life and power switches on keyboard and mouse. Great Keyboard/Mouse combo for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Worth the buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and long lasting battery! Worth the buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This keyboard is defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned/ replaced this keyboard twice because the keys stick. This time the letter B does not work!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear you had some issues with your MK550. Your feedback is heard and greatly appreciated. If you continue to have this issue, please feel free to visit our support site for assistance and warranty information. -Weston from Logitech

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible - Returned the first that kept losing its connection & the second does the same thing

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Ghyffyyfvgyjgxdgbjgfc,
      I am sorry that you ran into issues trying to use the MK550. It sounds like you got two products from the same batch, which may have been in a warehouse for a while, and their firmware was outdated. You can always update the device's firmware on the Logitech website for free. Also, you can always contact the Logitech support team for technical assistance. Logitech appreciates your product review. - Leo from Logitech

  • Pros mentioned:
    Keyboard quality, Wireless

    Rated 5 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard - I would definitely recommend it. Also the mouse and keyboard are wireless -

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Price

    Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old logitech for 5 years finally died and i decided to get another one because the previous one lasted for so long. and i saw this one. For only 65 bucks i think its worth it. no real negatives. You might be annoyed with their standard mouse speed but once fix it for your personal settings its a beauty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup doesn't get any easier! You plug in the keyboard and mouse, load the CD, and follow the directions. Also, the features of this keyboard are incredible. There's still things I haven't tried on it. I've never been a big fan of ergonomic keyboards but this one doesn't bother me in the slightest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    great all around keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this keyboard all day, every day, for homework, work, and periodically games. This keyboard is very comfortable to use, has a great set up, doesnt eat up batteries, and has been compatible for all my needs thus far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loudkeyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. It is not a silent key keyboard. It makes too much noise when typing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience with the MK550 combo. I'm sorry to hear that you're not happy with your keyboard. If you are looking for a silent keyboard, I would suggest going with something with shorter keys as the high keys of the MK550 give more travel distance, thus making more noise. If you are looking for another ergonomic keyboard, the K860 is nearly silent and one of our best keyboards we offer. Please visit our support site for more info: support.logi.com
      -Charlton at Logitech

  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard died on me less than a month after purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Wireless Keyboard/Mouse combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great combo for my pc. I have my computer setup in the living room to my 46" LCD and i didn't want to run a wired mouse and keyboard to my couch so i bought this. At first i couldn't get the keyboard to stay on for a few seconds at a time but i found out that the unifying receiver had to have a little bit of line of sight to the keyboard and then it worked perfectly. Its nice to know that i only need one unifying receiver for both my mouse and keyboard as this frees up the other usb ports. It is also a very tiny usb receiver. The keyboard feels well on my fingers and the mouse is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Literally worked one day. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Bren. If you have any specific issues, we can certainly assist you over at our support site. We can provide direct assistance, troubleshooting tips and tricks, and warranty information. I hope we can solve this issue quickly and I apologize for any inconvenience this may have caused you. -Weston from Logitech

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old version of this combo, and it finally died, so I bought 2 sets of these for my computers. They're about the same as my old one, only a few keys different and not a problem at all. The keyboard is very comfortable to type on, the mouse is comfortable to hold, and the keyboard has media keys and function keys. Works very well, has a little popup window for caps lock on/off, volume up/down, and for the other media key presses. The power button can be configured to shut down the computer or just put it to sleep, or to do nothing. Windows 8 driver software has some issues, won't show the popups and can't configure the keyboard or mouse, but otherwise works great for what I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Product for a great price (if on sale)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this keyboard and mouse combo for going on 2+ years now and in that time I have yet to need to change the batteries in either the keyboard or mouse since I put them in the first time. I have the keyboard on my desk fairly close to my computer and as such the receiver but never once have I had a problem with any lag. The mouse is nice and big so if you have big hands like mine its great, so great in fact that I bought two more of the mice for my personal and work laptops. I would definitely recommend this setup to anyone who is looking for one.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this combo 2 days ago because I am used to ergo keyboards. I was attracted to the look, feel, and price. I like the feel, but I would be a bit happier if my hands were a "smidge" further apart, when I'm resting the palms on the keyboards pads. It feels quirky, for those of you that know how Microsoft ergo keyboards work. I'm sure I'll grow into this, though. Another miniscule issue I have is with the mouse. I've yet to figure out how to speed that thing up. It's too slow while doing basic navigation. The scroll wheel is too, but again... I'm sure it's just as simple as a setting on my PC. The mouse is also a bit big, as is the keyboard. I'm used to small, compact accessories, so this will take some getting used-to. So far so good. Time will test it's durability, but for now, this is a great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy- doesn’t seem to b MAC compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared to imply it was Mac compatible but doesn’t work at Tim’s of writing with Mac

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Toff,
      Thank you for your feedback. Sorry for the inconvenience. If you need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Mouse connection issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my product home, I plugged it in right away and the software was installed automatically and within seconds it was ready to use. However, also right away I was having problems with the mouse being 'jumpy' or 'laggy'. So after this happened I tried plugging the USB from the back of my computer to the front, didn't help; I tried taking away my mousepad and using it on my flat desk, didn't help; so I ended up just switching back to my wired mouse. On the plus side, the keyboard is comfy and very quiet. So for the keyboard, I would give it 4-5 stars, but the mouse, probably 1-2 as it makes it very difficult to do anything. So overall: Pros: - Keyboard is comfortable - Many defined and customizable buttons such as: application switcher, zoom button, pictures, music, media center, calculator, and power button; additional functions that you must hold the function (Fn) button down to use. - All buttons are completely customizable and can be turned off if you wish. Also, caps lock, windows button, num lock, and insert buttons can be disabled. - Mouse is also comfortable - Mouse also has customizable side buttons - All wireless - Fairly good price Cons: - Jumpy mouse (most likely connection issues); unusable in my case - Wave design may not be for everybody So overall, I have no problems with the keyboard but because of the problems with the mouse, it kind-of ruined it for me. I'm a little disappointed, usually Logitech is reliable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good keyboard, small mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Logitech wireless keyboard/mouse combo I've owned. The mouse on the 1st one died and I needed another. I did my research and chose this one. I unpacked it and set it up with no problems. Then I grabbed the mouse and it instantly didn't feel right, my fingers went too far off the front of the mouse. I have learned to position my hand further back and I am growing accustomed to it. I just wish Logitech had said something about the measurements in their ad copy. I like the curved keyboard and find it is easier to use with my hunt and peck typing skills. The keys feel very good and have just the right firmness for my typing method. Overall, I am very satisfied with this product.

    I would recommend this to a friend