Customer Ratings & Reviews
- Model:
- 920-002555
- |
- SKU:
- 1261402
Customer reviews
Rating 4.6 out of 5 stars with 4500 reviews
(4,500 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the keyboard's ergonomic design and ease of use, frequently praising its comfort and wireless functionality. Many also appreciate the value for the price. While some users noted the lack of a caps lock indicator and slightly larger-than-expected size, the overall experience appears positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as ergonic as I thought, it is good but my husband uses it. I thought it would be more raised but it is flat wave.
I would recommend this to a friendRated 5 out of 5 stars
Good Bundle!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I bought. The design is nice and comfortable.
I would recommend this to a friendRated 1 out of 5 stars
Logitech mk550
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is perhaps the worst thing to hit the market, ever. It is so unresponsive that it may do something by next week, this is with several different mouse pads and new batteries. The entire unit(keyboard and mouse) just plain feels cheap. I think that I will just stay with the old one and pray that it will work with Windows 10 as Logitech has missed the boat with this product and perhaps even the ocean. If you are thinking of buying this one just consider one thing; Why is it now so low in price and what are they not telling people? Again, do your self a favor, go else where!!!!!!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
not so great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one thing I do not like about this keyboard is that you can be typing and it will just go back to the beginning of where you were typing. It also starts shacking and the only way to get it to stop is to hit the ESC key.
No, I would not recommend this to a friendRated 5 out of 5 stars
WiFi keyboard rocks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to use than my previous keyboard. I like it.
I would recommend this to a friendRated 1 out of 5 stars
sleep button nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed to work out of the box, (though no disc incl. as in list of items supposedly in box) until I hit "sleep button" (upper right corner). Computer shut down, could not wake it by any normal means incl. on/off switch, moving mouse, keyboard keys, NADA. Called Best Buy, they tried unsuccessfully, then gave me 800# of Logitech support. Turns out that number is no longer and I was told to go online. Kinda hard without being able to use the computer. two hours wasted. Couldn't find anything pertinent on website. Bad experience.
No, I would not recommend this to a friendRated 3 out of 5 stars
Be careful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful if you are going to buy this keyboard. I never used all the bells and whistles and now only a year and half later the space bar and some of the keys stick. Nothing falls out when I shake it and I sprayed it with compressed gas and that failed to produce results. I don't eat near my computer so I don't understand why it has started to stick.
No, I would not recommend this to a friendRated 1 out of 5 stars
Two keyboards, both failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great until my first keyboard died after about 2 months. The battery LED kept blinking red and green. Their tech support said it was a known issue and sent me a replacement. They were pretty good to work with, but it took 8 calendar days from my first contact with their tech support until I received my replacement. Luckily I had an old spare keyboard around. I had the new one for only 2 weeks before it did the same thing. I have replaced it with a different brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
Interference Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have two of these at our organization (1 from 3 years ago and 1 brand new within the last month) and both exhibit interference at 2 different locations of our building. The mouse pointer would not move where the user moved it and would randomly pickup a mouse click which would end up highlighting items on the computer. Maybe for the home user these would be great, but with so many wireless signals and RF signals being generated at business's this would not be a good option.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unexpected Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Logitect products, so I was surprised when this turned out to be such a disappointment. I had to hammer on the keys to get any type of response. The keyboard would frequently lag and keystrokes would not appear on screen for 2-3 seconds. Battery dies twice in an item that Logitech stated would never need a replacement battery. Frequently lost communication with the computer and had to be reset. Very disappointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT HAPPY MISSING PART
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the fuab so can not set it up. It was no where in the box or anywhere.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the experience you had. We recommend that you contact Logitech support for further assistance in this case.
Rated 1 out of 5 stars
Connection Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer last night and I highly regret it now. The looks and feel of the keyboard are excellent, but the mouse is very laggy and sometimes the keyboard won't type. I plan on returning this combo and I would not advise anyone to get it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very erratic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is excellent in all respects except for one; IT KEEPS LAGGING AND NOT REGISTERING MY KEY PRESSES. Do not buy this keyboard if you are a video gamer as you will be stuck in a spot for 5 seconds very often and thus will be unhappy!
No, I would not recommend this to a friendRated 1 out of 5 stars
Return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return do not have information please send asap
No, I would not recommend this to a friend- Cons mentioned:Caps lock indicator
Rated 1 out of 5 stars
No light or indicator for when caps lock is on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No light or indicator for when caps lock is on. The only option is to have something pop up on screen to let you know caps lock is on or you can turn audio on and here a sound to indicate caps lock. I really don't understand how a keyboard doesn't have an indicator light for caps lock.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! We make a variety of keyboard designs with features to fit what people want. A similar option with a Cap Lock light would be the MK540: https://www.bestbuy.com/site/logitech-mk540-advanced-wireless-keyboard-and-mouse-bundle-black/6215118.p?skuId=6215118.
Rated 1 out of 5 stars
Keys wear off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lettering wears off the keys. Otherwise it works, you just can't see the keys.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry you had design issues with your Mk550 Combo. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024327233.
Rated 1 out of 5 stars
MOUSE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech mouse took a and customer service did worse! No, I wouldn't recommend Logitech to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
no better than keyboard that came with the compute
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.key board does not have any value to me. It takes up to much space. wasted my money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product is basically unusable. I assume it's a connection issue because both the keyboard and mouse just refuse to respond/freeze up. I've tried new batteries and reconnecting which solved nothing. Neither did uninstalling all the Logitech software and redownloading. Attempted to file a warranty claim via the website link posted to other answers but ended up in a frustrating will goose chase around the website and just gave up. Never had issues with Logitech products before so I guess I'll just buy another one and hope for the best.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are having issues with the site and trying to file a warranty claim. You must make a profile and register the product. Then you will be able to file a claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Needs better lasting key caps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it has been a good purchase but i've only had it about a year and the letters and numbers are wearing off.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Tammie, we're sorry to see you're unsatisfied with the MK550 Combo. You do have a 3 year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360025080753-Warranty-Logitech-Wireless-Wave-Combo-MK550. Hope that helps. -N from Logitech
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