Customer Ratings & Reviews
![The text on the image reads:
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The text seems to be a combination of keyboard shortcuts and instructions for using the Logitech keyboard, along with some additional information about the keyboard's features.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5761/5761911_sd.jpg)
- Model:
- 920-008219
- SKU:
- 10953172
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers often highlight the keyboard quality as ergonomic and comfortable, and they appreciate the ease of use and efficient design. Many users also find the connectivity and battery life to be satisfactory. However, some customers have reported experiencing lag issues with the product.
This summary was generated by AI based on customer reviews.
Horrible keyboard. Don't waste your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it. Worth experience with this keyboard. It loses contact with the computer (blinking blue light) all the time. This is even worth it when you have large files open. I have a Dell computer with Bluetooth with a lot of memory. Use the Logitech options. Did not resolve anything. Talk to service and they tried a couple of things and then told me that it was a problem with the driver. When I asked what to do, they just disconnect me. Will never again buy anything from Logitech. Save your money!!
No, I would not recommend this to a friendTwo years then buy another
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for two years then just stopped working one day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech MK850. We're sorry to hear that it stopped working after two years of use. While we're glad it served you well for that time, we understand it's frustrating when devices stop functioning. We strive for long-lasting products and will use your feedback to improve future designs.
Bluetooth always resets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product.. Blue Tooth connection will unpair with Laptops shortly after connecting. Keyboard and Mouse keep loosing their connection with each other. Overall and piece of junk.
No, I would not recommend this to a friendUsed and broken out the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire purchase experience with Best Buys has been horrid. I first tried purchasing a keyboard and mouse online for in same day in store pick up. Both times the orders were confirmed. I never received a notification that the order was ready. So I cancelled and decided to go into the store. Some guy, I presume loss prevention, followed me around as I tried to search for a product to purchase. I finally made the purchase, opened the box and the keyboard obviously was used. There was dirt and debris on the keyboard, one of legs on the bottom to prop up the keyboard was completely broken off and gone, and on top of all of that the keyboard didn't work. Meaning, the keyboard didn't come on at all. In summary I went through all this trouble to buy this crap only to open a box to a used and broken product. How awesome is that.
No, I would not recommend this to a friendNot worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No owner manual explaining how to use. Keys are different on rhis keyboard. ie: no windows key or print screen key. No software to program mouse dunction.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jack,
I am sorry to hear that you are not happy with your Logitech keyboard. I suggest you look at Logitech's Keyboard assortment because each is unique in its primary functions, so some keys may be included in some keyboards but excluded from others. Also, some Logitech keyboards have a Start key instead of a Windows Key. If PrtSc shares a key, you may need to press Fn + Windows key + PrtSc. I hope you find this information helpful.
- Leo from Logitech
Worst Keyboard EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues are horrendous! Not worth $80!
No, I would not recommend this to a friendKeystroke lose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This K810 is a piece of junk.I spent countess hours trying fix the missing first key while typing. Check out the many reported on line problems before purchasing this defective unit. Best Buy was great on exchanging for another brand... Never Logitech again..
No, I would not recommend this to a friendKeyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the flat keyboard like I'm use to been using all these years. It's sort of wavy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback; we really appreciate your valuable feedback. Please be informed that the keyboard is designed with a slight wave to help create a natural typing position.
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The usb for the connection is no longer working. The bluetooth is always lagging. I got it less than 2 months ago and I am about to throw it away. Really disappoined with the purchase
No, I would not recommend this to a friendDifferent Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sent it back today and purchased one that would light up at night, and I already like this one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Ruthie,
I am sorry that the MK850 does not have all the features that you need. Logitech offers many different Mice and keyboards with varying features at different price points, and I am glad to hear that you were able to find one that suits your needs. Logitech appreciates your product review. - Leo from Logitech
bad prod
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT waste your money! Stay away from this model.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Alan, we are so sorry to hear that the MK850 did not meet your expectations. At the end of this message, I have attached a link to help solve any issues you may have encountered with the MK850. We apologize for the inconvenience. Have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360023300114