Customer Ratings & Reviews
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- Model:
- 920-008219
- SKU:
- 12586715
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this keyboard would be a perfect addition to my set up. I was mistaken. Right from the start I had connection issues. Did updates etc. and got it connected but it kept losing connection and then reconnecting. Obviously that is not good. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Works well but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but you have to slam the spacebar. Connection can be slow more often than not. Spend the extra money and get the next line up.
No, I would not recommend this to a friendNo Print Screen Button!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is ok but definitely nothing special. It is missing the "Print screen" key and requires the user to type "fn" + "alt" + "insert" in order to print screen. Much easier to just click on a "print screen" button. I would NOT recommend this product. It is not the most comfortable keyboard either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sandianc! I'm sorry to hear about your experience with the MK850 keyboard. Thank you for the feedback on the fact that this keyboard does not have a Print Screen button and the comfort of the keyboard! I will be passing this along. - Maggie from Logitech
Works beautifully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used all the wonderful shortcuts and love this keyboard. It is perfect for my needs
I would recommend this to a friendStarts bad and quickly becomes worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems from the get go with dropped connections, lagging, and freezing in both the keyboard and the mouse. The problems get worse over time until the set becomes completely unusable - of course just outside the warranty or return period. Tried all the online suggestions to fix the problems, to no avail. Just a waste of time. Stunning that a legacy company like Logitech still can't figure out how to make a wireless mouse and keyboard that actually works as advertised. I don't know why I keep giving them more chances. Going to use a wired setup from here on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello FoolMeOnce! I'm sorry to hear about your experience with the MK850 combo! It sounds like you've tried all of the troubleshooting options. The MK850 has a 1-year hardware warranty. As long as you're within that 1-year, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech
Keys Not as Responsive as Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Key press is too soft for my taste. Ended up returning it and bought a Logitech MX Keys instead.
No, I would not recommend this to a friendNeeded a temp replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my k800 but works as expected. Going to keep for emergencies.
I would recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard likes to go into sleep mode so you will have to double tap the first letter to wake it up. Otherwise it does what I need it to do
I would recommend this to a friendDid not feel sturdy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set felt cheap and felt very plasticky. I ended up returning the product.
No, I would not recommend this to a friendLack of pertinent documentation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set pictures were easy and quick. However, there were no written instructions. I have a MAC and have used the MK700/MK710 very successfully for over 12 years. The old keyboard had separate audio keys for mute, decrease and increase. The new keys F8-10 do not work unless you simultaneously press Fn. I had several contacts with the support desk. I was sent a lot useless and irrelevant downloads. Their downloads did not mention the need to use Fn to activate the audio keys. None of my phone calls mentioned the need to use Fn. I noticed on one unrelated download a mention of using Fn to activate other F keys. No mention of using with the audio keys. On a hunch, I tried using Fn. Finally the audio keys responded - no thanks to tech support. I requested and have not yet received a keyboard map with the full description of what specialty key do. Also, I have no info on the mouse. How much does it cost to include pertinent instruction in the packaging??? Very frustrating startup.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DickieB, we are sorry to hear the MK850 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. By downloading Logitech Options to your MAC, you'll be able to see exactly what each of those media keys does and also, be able to customize keys to your preferred action. At the end of this chat, I have attached a PDF on the M720 mouse, it's the mouse that came with your MK850 combo. We truly apologize for the inconvenience we may have caused and look forward to hearing from you with an updated review on how the products are working for you. Have a great rest of your day and thank you for being part of the Logitech family. -Ricky from Logitech. https://www.logitech.com/assets/64937/m720-web-qsg.pdf
Not worth the money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped connecting after three months of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the combo stopped working on you only after 3 months. Luckily, it does come with a 1 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025071293-Warranty-MK850-Performance. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Logitech wireless keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it since it had a resting place for the wrist, but It’s a little uncomfortable.
No, I would not recommend this to a friendNot bad, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth feature of this mouse and keyboard are not great, I often have trouble reconnecting to my laptop and i have noticed the mouse is a bit laggy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the trouble you've been having with the Bluetooth connection and lag on your MK850. That's definitely not the experience we want for our customers. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Keyboard and mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble with the keyboard so I will have to return it. The mouse works, but not the keyboard. The keyboard won't connect, so I have to go back to using my old keyboard which I didn't want to do because the keys are not spring-loaded. I am using my old keyboard now. I don't think it's my computer, but the new keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bever, thank you for your feedback! Try using "Logitech Options" software: https://www.logitech.com/en-us/product/options - For additional support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.
Great performance wireless keyboard and...mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value for Logitech - MK850 Performance Wireless Keyboard and Optical Mouse - Black
I would recommend this to a friendGift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they had no complaints they seem to love this keyboard.
I would recommend this to a friendKeyboard and Mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected but the keyboard is shaped funny and takes up too much of my desk space.
I would recommend this to a friendGreat features when they work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was a great item then consistently dropped the Blue tooth connection and forced me to shut the mouse off then the keyboard and then restart. Since i use this for school, and after the third time dropping in the middle of a test, the combo is now in a bin.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your frustration with the consistent Bluetooth connection drops, especially during your school tests. We apologize for the inconvenience and the unreliable performance. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Solid mouse/keyboard combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily switches between PC, cell phone and tablet. Long battery life.
I would recommend this to a friendodd feeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt get use to the keyboard due to the flat feel and the lack of a gap between caps lock and the A button.
No, I would not recommend this to a friend