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Customer reviews

Rating 4.5 out of 5 stars with 3536 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,536 reviews
  • Rated 2 out of 5 stars

    Nice mouse; Keyboard dysfunctional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse. Sensitivity of scroll wheel might be too much for some. Keyboard was meh. Used for a few days and then it stopped working on any computer with fresh battery change.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for casual users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is made from cheap plastic. I ended up returning it for the k800.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was expecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is too soft for my liking. I have to really press the keys in order for the information to pop up on the screen. The mouse was great. The keyboard, not so much.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that the keyboard in the MK850 combo doesn't meet your preference for keypress feel and requires more force than you like. It's good to know that you found the mouse to your liking, though. We appreciate your feedback on the keyboard's responsiveness. Logitech

  • Rated 3 out of 5 stars

    Number keys blink and keyboard sticks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use keyboard when the white key lights are on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great value keybord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t consider this anything fancy. The buttons feel cheap, the mouse feels cheap and response time is pretty much terrible. Looking for a low cost combo? This will get the job done- but don’t expect gaming-esque controls or quick typing. Keys almost fee sticky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, complete waste of money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the space of just two months, I lost count of how manys times the Bluetooth connection stopped working, each time requiring a combination of tricks to solve the problem. The last round, however, I tried every recommended permutation to attempt recovery and nothing worked. Two months of unreliable use and now I have to buy something else because this device is unusable. Such a disappointment from Logitech and I hope this review saves others from regular frustration.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with this keyboard. This keyboard does both Bluetooth and USB connection for a wireless experience. The USB dongle is always going to be the more reliable connection. I hope this helps. Thank you for taking the time to write this review.

  • Rated 2 out of 5 stars

    Disappointing and painful for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. Description does not mention “ergonomic” features, but the curves are in the keyboard. Extremely uncomfortable for me. I got the 650 instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Enjoy the spacing on this keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that I get continual requests for a "Logitech " Update.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard function keys

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is a bit soft. Wish the function keys are in normal size. Since this is a curved keyboard, my fingers are not long enough to get to the F5 key which I used a lot in wring MS SQL. Mouse is OK.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there SLY3, I'm sorry to hear you had some issues with your MK850. Using our Logitech options software, you should be able to set different macro keys to the buttons on your mouse as well as your keyboard, which should solve your issue with the F5 key. -Weston from Logitech

  • Rated 2 out of 5 stars

    Unit does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reset the unit twice, switched the controls and read the manual, the unit does not work, does not make ice and is not cold. Only thing that works is the water dispenser. Delivery team was awesome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Logitech and it was a complete disappoinment. I sent them logs and they had me try multiple configurations and nothing worked. It would lag, skip and not follow from computer to computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I would expect a keyboard to do. Works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expected a lot more from this keyboard but Logitech has let me down on this one. the keys seem to get stuck if you are typing too "fast" and it just doesn't have the ideal feel for someone that uses it for 6+ hours a day.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Sony24, sorry to see you're unsatisfied with the MK850. This keyboard combo does come with a 1 year limited warranty that can be claimed for a replacement. But Logitech also has a bunch of choices that will fit your comfort needs! If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360025071293-Warranty-MK850-Performance. Hope that helpls.

  • Rated 3 out of 5 stars

    Average performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board will cut out and not work until moved around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and works like a champ.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being disabled I needed a keyboard and mouse that had the ability to function more than just me PC. This system works well with any blue-tooth enabled item and has quick connect buttons to change from your items as you work. Bravo Logitech...……….

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse is not responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse in this set is very poor. no matter what you do with the settings the scroll function is not responsive. Makes navigating very frustrating so I am using a separate mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really regret about this purchase if only I knew about it would disconnect every time I use it and can’t even update I would have chosen a different one that’s for the keyboard the mouse is great

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear about your connectivity issues with your keyboard. I would recommend making sure the batteries are properly seated and fully charged inside your keyboard, and possibly try using a different USB port on your computer if you can. If you're still having issues with the keyboard after that, feel free to contact our support site for warranty information.

  • Rated 2 out of 5 stars

    Bluetooth sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this keyboard and mouse came with three separate doggles to use. Instead of one dongle and two Bluetooth for this enabled keyboard. I have never had great luck with the Bluetooth with this device.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi SadGuy, sorry to see you're having connectivity issues with your MK850 Combo. This combo has the option to Easy Switch between 3 devices with the tap of a button! Here is the setup instructions to get it linked up with your Bluetooth devices: https://support.logi.com/hc/en-us/articles/360023300114. Hope that helps!

  • Rated 5 out of 5 stars

    Easy Use/Great Feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use wireless keyboard and mouse combination. I really like the layout of the keyboard and the mouse has a great feel when using.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this keyboard if you want to keep your sanity. First day of using and keyboard keeps freezing.. mouse would work keyboard only works when it feels like. Had to continuously resetting the usb receiver to get it to work. It’s an expensive piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.