Customer Ratings & Reviews

Thank you for your feedback! Connect wirelessly to your devices with Logitech Unifying™ USB receiver or pair via Bluetooth® low energy technology. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.

Hello Lawyergirl,
Thank you for taking the time to write this review, I apologize for the issue that you are experiencing. I would like to assist. I have attached a link to the “Getting Started” guide for the MK850, where you can find an overview of this combo and relevant software downloads. If you have not already done so, I recommend downloading the Logitech “Options” software for customization and best performance. The MK850 mouse and keyboard can connect to up to 3 devices via Bluetooth or Unifying USB receiver. If you need further assistance, please reach out to Logitech support which can also be found on this “Getting Started” support page.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023300114-Getting-Started-MK850

Hey there Samwild70, and thank you for this review. We greatly appreciate your feedback. If you didn't know it already, there are actually two fold-out legs on the back of the keyboard that should elevate it slightly, making it more like a standard keyboard and less low profile.

Hello, we are so sorry to hear that the MK850 combo did not work properly for you. We greatly appreciate the feedback. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message i'll attach a link so we can help troubleshoot your keyboard and mouse. We apologize for the inconvenience. If you still have issues with it, you can submit a warranty claim with us to get a new working unit. Have a great day! -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360023300114

Hello, we are so sorry you are experiencing issues with your MK850. During the Covid-19 pandemic, please have grace with us. We are working as fast and proficiently as we can to take care of things. With the MK850, make sure your drivers are all up to date, that power is set to "on" on both keyboard and mouse, plug in the unifying receiver to your computer, and lastly, download the free Logitech Options software from our website. Thank you so much for your patience.
-Ricky from Logitech

Hi Dees,
Thank you for your feedback. For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech

Hi, we're sorry to see you're unsatisfied with your MK850 Combo. The nice thing about Logitech is they have a variety of other keyboards to fit anyone's preferences. Thank you for the feedback. -N from Logitech

Thank you for your feedback! The MK850 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.

Hey there Hari, I'm sorry to hear your MK850 stopped working. If you still have the combo, please feel free to contact us via our support site, as it should still be within warranty. I apologize for any inconvenience this may have caused you. -Weston from Logitech

Hello, there is a button behind the scroll wheel, that lets you switch between hyper scrolling and regular scrolling. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

Hey there Joey, I'm sorry to hear that your mk850 isn't working properly. If you navigate to our support site you should be able to get assistance as well as make a warranty claim, as the MK850 has a 1 year limited warranty. Again I apologize for any inconvenience this may have caused you and hope we can solve your issues soon. -Weston from Logitech.

Hi winie, sorry to see you're unsatisfied with your MK850 Combo. The nice thing about Logitech is we have so many different keyboards with different feel for the keys. If you haven't already, check out the MK Keys keyboard to see if those feel better to you.

Hi HockeyPlayer, thank you for taking the time to write this review. I'm sorry that you have experienced difficulty with the mouse from the MK850 combo. Typically if a device is skipping on the screen it could be because the lens on the bottom has something on it or the surface being used might be hard for the mouse to track on. The lens area can easily be cleaned with a cotton swap or compressed air. You can also download Logitech Options Software. Its a free software that allows you to customize some features with the mouse. You can change the DPI (how fast the mouse moves across the screen) to be slower, that might help decrease the skipping part as well. Thanks for being a Logitech customer. Kristi from Logitech