Customer Ratings & Reviews
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- Model:
- 920-008219
- SKU:
- 5761911
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the MK850 Performance keyboard and mouse combo for its ergonomic and comfortable design, ease of use, and generally good battery life. Many appreciate its compatibility with various devices. However, some users experienced connection issues and occasional lag, while others found the price to be a bit high.
This summary was generated by AI based on customer reviews.
Loses connection to PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longtime Logitech customer and very disappointed in this purchase. Numerous keyboard errors on boot. Loses connection consistently with HP desktop 3' away from keyboard. Will not wake up over 50% of the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JimmyMac,
Thank you for your feedback. It is greatly appreciated. For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
- Pros mentioned:Keyboard quality
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable keyboard and mouse from logitech.
I would recommend this to a friend slow customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice kb and mouse. the only reason i kept them. I cant get the prt screen to work. Always dropping the bluetooth connections on power up of pc and during a pause in your working on the system. It seems like most of logictech has that problem with their KB. The customer service doesnt get back to me on this problem. I did find that if i separate the kb and mouse from bluetooth and the usb they work a lot . So if you dont need all the bluetooth buttons..it works.
No, I would not recommend this to a friendBuy lots of batteries.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. The keyboard and mouse take different batteries. You will be in the battery business if you buy this product. The batteries themselves only last about 1 week, if you forget to turn the keyboard and mouse off. Performance with standard Bluetooth is very poor. The keyboard will frequently unpair from the computer. Switching to the wireless mode is only slightly better. The keyboard constantly loses connectivity with the computer. I have owned Logitech products since the 80's and have now switched back to an old USB wired mouse and keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Bluetooth failed :-(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard failed bluetooth connection after a couple of hours of use.
No, I would not recommend this to a friendLogitech MK850 Wireless Keyboard/Mouse & ViewSonic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my PC to work with my new Keyboard/Mouse and my new ViewSonic Monitor (that I also bought from Best Buy). Also, takes forever to switch from PC to Mac or Mac to PC. HELP!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We apologize that you're having trouble connecting your Logitech MK850 keyboard and mouse to your PC. The slow switching between PC and MAC can also be a hassle. Our social care team can help troubleshoot these connection issues. They have a variety of steps that might resolve the problem quickly. You can reach them via email at socialcare@logitech.com with your
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- Email Address:
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- Brief description of issue:
Squishy Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the keys to be squishier than I like. There is not very much bounce back. Over all acceptable but not what I had hoped for.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable layout of keyboard. Mouse sensitive. Took a while to get mouse to sync with apple laptop
I would recommend this to a friend- Cons mentioned:Lag
Okay but laggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an okay devise but it lags in and out sometimes
No, I would not recommend this to a friend Not what I was expecting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is too soft for my liking. I have to really press the keys in order for the information to pop up on the screen. The mouse was great. The keyboard, not so much.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the keyboard in the MK850 combo doesn't meet your preference for keypress feel and requires more force than you like. It's good to know that you found the mouse to your liking, though. We appreciate your feedback on the keyboard's responsiveness.
Not bad, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth feature of this mouse and keyboard are not great, I often have trouble reconnecting to my laptop and i have noticed the mouse is a bit laggy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the trouble you've been having with the Bluetooth connection and lag on your MK850. That's definitely not the experience we want for our customers. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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- Email Address:
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No Back Light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although very good, is a bit bulky and not angled correctly. Also should have included keyboard lighting feature (F5)
No, I would not recommend this to a friendToo big for my small hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard but the key size and position is better suited for larger hands. I have small hands better suited for world domination than full size keyboards.
I would recommend this to a friendwireless keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is okay, but would help if there were directions in the box. had to look up when I had issues
No, I would not recommend this to a friendCost effective but short range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay for the low price. The range isn't anything impressive, any farther than 6ft and you'll have connection issues.
No, I would not recommend this to a friendKeyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this keyboard would be a perfect addition to my set up. I was mistaken. Right from the start I had connection issues. Did updates etc. and got it connected but it kept losing connection and then reconnecting. Obviously that is not good. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Keys are too hard to press
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defective unit, but you really have to pound on the keys sometimes to get the character to display. I find my self going back a lot to add a space because I didnt apply enough pressure to the keyboard. I like the layout, functionality and design, but would not recommend due to the force you must apply while typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware related issues with your MK850. Also if you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023300114
- Pros mentioned:Keyboard quality
Great when it works but not reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is crap! I purchased it through Logitech and it is great ergonomically but what good is a keyboard that is ergonomically great, if it disconnects and it unreliable. It also has a delay when typing. VERY FRUSTRATING. I purchased for the wonderful features but they are useless. They either disconnect or don't connect at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are having with the keyboard. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
No Print Screen Button!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is ok but definitely nothing special. It is missing the "Print screen" key and requires the user to type "fn" + "alt" + "insert" in order to print screen. Much easier to just click on a "print screen" button. I would NOT recommend this product. It is not the most comfortable keyboard either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sandianc! I'm sorry to hear about your experience with the MK850 keyboard. Thank you for the feedback on the fact that this keyboard does not have a Print Screen button and the comfort of the keyboard! I will be passing this along. - Maggie from Logitech
Not Yet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to connect the keyboard to my laptop. For some reason, my laptop will not recognize the USB for the keyboard. (it has been a long enough period of time, and it should have recognize it by now. When I first connected, it worked wonderfully. It may be my desktop computer that is causing the issue. I am still trying to track down what is going down.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Veejo,
Thank you for choosing Logitech and for taking the time to share your experience. I am sorry that you have experienced a connectivity issue; I would like to help. I have attached a link to the "Getting Started" guide for your MK850 combo. This keyboard and mouse can connect to up to 3 devices via USB or Bluetooth. Please check that the assigned input device is selected. The Unifying Software can be used to reestablish a connection. If you have not already done so, I recommend downloading the "Options" software for customization and best performance. Please visit the Logitech website for further support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023300114